Tidio
Tidio scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.
Tidio pricing
Free
Free
foreverStarter
$24.17/mo
flatGrowth
$49.17/mo
flatPlus
$749/mo
flatPremium
Contact sales
How Tidio scores on the agent-ready dimensions
Public pricing visibility
15 / 15
Self-serve checkout
15 / 15
Public API + docs
0 / 20
Usage-based / metered pricing
0 / 20
Free entry path
7 / 7
No sales call required
7 / 7
Card / wallet / x402 payment
5 / 6
Machine-readable bonus (MCP / OpenAPI)
0 / 10
Total
49 / 100
What it actually costs at typical scale
100 billable conversations (Starter plan, monthly billing)
$24.17/mo
Can an autonomous agent transact here?
Can create account
Can enter payment method
Can upgrade plan
Can buy more usage
Can cancel online
Payment methods
Human approval recommended
Pricing transparency
full
Purchase motion
self_serve
Demo required
Quote required
Annual commit required
Auto-renewal mentioned
Cancellation policy visible
Refund policy visible
Invoice payment available
Purchase orders supported
MSA required
DPA available
Security review required
Trial
7 days (no card)
Annual discount
16.7% off
Positioning & ecosystem
“Choose your path to AI-powered customer service”
Buyer persona
Six-step check: can an agent actually buy from Tidio?
Discover price
Select a plan
Pay per task
Avoid a sales call
API docs without auth
Estimate cost upfront
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.- Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
- Every advertised tier is self-serve; no tier requires scheduling a call.
- A free tier exists, lowering the bar for an agent builder to prototype before committing budget.
- No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
- API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
- No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
How Tidio could lift its score
Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.
| pricing_visible | true |
| headline_phrasing | Tidio Pricing—Find the Best Plan for Your Business Needs — Reply faster to tickets across all channels |
| tier_count | 0 |
| lowest_paid_entry_usd | 49.17 |
| free_tier | true |
| free_tier_terms | null |
| per_unit_price | null |
| annual_required | true |
| self_serve_paid_tiers | 0 |
| sales_only_tiers | 1 |
| public_api_docs_url | null |
| api_docs_auth_walled | null |
| ai_pricing_json_present | false |
| agents_txt_present | false |
| anonymous_purchase_path | false |
| per_unit_classification | null |
| usage_headline_present | false |
| custom_tier_present | true |
| agent_friendly | {"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false} |
View raw extracted page text →
Claim this scorecard & lift your score.
Get the breakdown of every signal we measured, the one-line fix, and how your peers in Live Chat stack up.
Compare the agent-ready picks in Live Chat.
If you're building or running an AI agent that needs to buy from this category, see who's scoring highest right now.
See agent-ready picksTidio
49
/ 100 (rubric v2.0)Live Chat
Tidio Pricing—Find the Best Plan for Your Business Needs — Reply faster to tickets across all channels
0
Yes
$49.17/mo
0 / 1
Auth-walled
No
Not published
2026-05-09
Tier-based subscription
Tidio pricing starts at $0/mo for the Free plan; paid plans up to $749/mo. Billed monthly.
Free plan (Free)
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.ai-pricing.json
agents.txt
llms.txt
sitemap.xml
MCP Server Card
Agent Skills
x402 / MPP
Compare Tidio with peers
Highest-scoring companies in the same category that an AI agent might evaluate as an alternative.Channel.io
87
Median CoBrowse
74
Intercom
69
Callbell
69
REVE Chat
69
ProProfs Chat
69
Chatway
69
TruChat
69
Explore the Agent-Ready SaaS Index
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.