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Twenty logo

Twenty

Approaching Agent-Ready
Agent-Ready SaaS Index · twenty.com · scored 2026-05-09 · rubric v2.0
Score 69 / 100
CRM
Public API

Twenty scores 69/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; API access is partial; usage-based / per-token pricing is published; a free entry path exists.

See Twenty pricing summaryLive pricing page
Pricing
Twenty pricing
As of 2026-05-09 · twenty.com/pricing
Free
Free
Start for free
Limited customization
Basic CRM features
Pro
$9/user/mo
Full customization
AI Agents with custom skills
Up to 50M automation credits/year
Standard support
Organization
$19/user/mo
Everything in Pro
Roles & Permissions
SAML/OIDC SSO
Priority support
Score breakdown · rubric v2.0
How Twenty scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

2 / 20

Usage-based / metered pricing

13 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

5 / 10

Total
69 / 100
Effective pricing
What it actually costs at typical scale
5 users on Pro plan (monthly billing)
$45/mo
· Pro plan price $9 per user per month· No additional add‑ons selected
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 80/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

No

Can cancel online

Yes

Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Trial

30 days (no card)

Annual discount

25% off

API readiness
API & developer surface

API-first product

No

Sandbox present

Unknown

Webhooks

Yes

MCP mentioned

Yes

Rate limits

100 per minute (standard) 200 per minute (higher tier)

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Yes

Audit logs

Yes

Competitive intel
Positioning & ecosystem
Headline

“SimplePricing”

Buyer persona

smb
mid market
enterprise
developer

Agent purchase simulation
Six-step check: can an agent actually buy from Twenty?
✓

Discover price

◐

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Twenty could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

SimplePricing — Start your free trial today without credit card.

tier_count

5

lowest_paid_entry_usd

9

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

https://docs.twenty.com/developers/introduction

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

{"unit_class":"task","confidence":"rejected","agent_task_price_forecastable":"no","rejected_reason":"reject-context word found within ±200 chars (seat/period/credit/etc.)","evidence_text":"$1/orchestration run"}

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: SimplePricing · Need help with customization?
CTAs (33): Why · Resources · Customers · Pricing · 45.6K · 6.3K · Log in · Get started · Monthly · Yearly-25% · Start for free · Find a partner
Price tokens (17): $9/user · $19/user · $9 · $19 · $100 / seat · $35/user per monthWebhook · $7000/org per monthLive upd · $5/user per month · $75/user per month Switch · $105/user per month · $75/user per month Switch · $1/orchestration run
WhyResourcesCustomersPricing45.6K6.3KLog inGet startedGet startedSimplePricingStart your free trial today without credit card.MonthlyYearly-25%SelfhostingPro$9/user/monthFull customizationCreate custom appsAI Agents with custom skillsUp to 50M automation credits/yearStandard supportStart for freeOrganization$19/user/monthEverything in ProRoles & PermissionsSAML/OIDC SSOPriority supportStart for freeNeed help with customization?Find the right partner to implement, customize, and tailor Twenty to your team.Find a partnerNameProOrganizationPrice$9$19Seats limitUnlimitedUnlimitedWorkspaceCustom objectsUnlimitedUnlimitedCustom fieldsUnlimitedUnlimitedCustom viewsUnlimitedUnlimitedView typesTable, Kanban, CalendarTable, Kanban, CalendarCustom layoutUnlimitedUnlimitedRecordsUnlimitedUnlimitedCSV import & exportYesYesLanguages30+30+ReportsNumber of dashboardsUnlimitedUnlimitedEmails & CalendarInternet accounts per userUnlimitedUnlimitedFolder/Label importYesYesEmail sharingFully customizableFully customizableAI & AutomationsWorkflowsYesYesAI agentsYesYesCustom AI modelsNoYesSecurityTwo-factor authenticationYesYesUser rolesUnlimitedUnlimitedRead/Edit/Delete permissionsUnlimitedUnlimitedField-level permissionsUnlimitedUnlimitedRow-level permissionsNoUnlimitedSSONoYesAdvanced EncryptionNoYesAudit logsNoYesEnvironmentsLocal, ProductionLocal, ProductionImpersonate usersYesYesSupportCommunityYesYesHelp centerYesYesEmail and ChatYesYesPriority supportNoYesOnboarding PacksYesYesImplementatio…
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Are you Twenty? Something off in this listing?
Agent-Ready Spec
Twenty
Approaching Agent-Ready

69

/ 100 (rubric v2.0)
Category

CRM

Pricing model

SimplePricing — Start your free trial today without credit card.

Tier count

5

Free tier

No

Lowest paid entry

$9/mo

Self-serve / sales-only tiers

0 / 1

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from twenty.com/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
80/100 · v2.1
Canonical answer

Twenty pricing starts at $9 per user per month for the Pro plan; a free tier is available; paid plans go up to $19 per user per month. Billed monthly or annually with a 25% discount for yearly billing.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Approaching Agent-Ready status under rubric v2.0. Source observed at https://twenty.com/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
About xpayAgency PartnersGitHubDiscordllms.txt
DevelopersDocumentationAPI ReferenceSDKs & LibrariesQuickstart GuideOpenAPI Spec
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