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Userlike logo

Userlike

Partially Agent-Ready
Agent-Ready SaaS Index · userlike.com · scored 2026-05-09 · rubric v2.0
Score 46 / 100
Live Chat
Free tier
Self-serve checkout

Userlike scores 46/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See Userlike pricing summaryLive pricing page
Pricing
Userlike pricing
As of 2026-05-09 · www.userlike.com/en/pricing
Free
Contact sales
Simple chat setup for website
1 Seat
Unlimited conversations
Messenger customization
File sharing
Team
Contact sales
Everything in Free
4 Seats
Unlimited channels
2 WhatsApp channels
Live translation
Corporate
Contact sales
Everything in Team
10 Seats
4 WhatsApp channels
Analytics
Full API access
Flex
Sales
Contact sales
Custom enterprise solution
Unlimited seats
Unlimited channels
Full API access
Advanced routing
Score breakdown · rubric v2.0
How Userlike scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

4 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
46 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 75/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

Yes

Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No

Annual commit required

Yes

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Trial

Available, no card

Enterprise signals
Trust & compliance

Certifications

GDPR

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Yes

Data residency

EU

Competitive intel
Positioning & ecosystem
Headline

“The complete AI-powered customer service solution”

Buyer persona

smb
mid market
enterprise

Agent purchase simulation
Six-step check: can an agent actually buy from Userlike?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
  • A free tier exists, lowering the bar for an agent builder to prototype before committing budget.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Userlike could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

The complete AI-powered customer service solution — Your complete solution for AI-powered customer communication

tier_count

1

lowest_paid_entry_usd

null

free_tier

true

free_tier_terms

null

per_unit_price

null

annual_required

true

self_serve_paid_tiers

1

sales_only_tiers

0

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: The complete AI-powered customer service solution
CTAs (40): Products · Solutions · Pricing · Resources · Demo · Login · Free Trial · PlatformYour complete solution for AI-powered customer communication · Connect AI Automate +73% of your interactions with AI Agents · Message Center A shared workspace for your team and AI · WhatsApp Marketing Engage your audience with interactive campaigns · Workflows New Intelligent automations that free up your team
Products Solutions Pricing Resources Demo Login Free Trial DE EN ES FR IT NL Products PlatformYour complete solution for AI-powered customer communication Connect AI Automate +73% of your interactions with AI Agents Message Center A shared workspace for your team and AI WhatsApp Marketing Engage your audience with interactive campaigns Workflows New Intelligent automations that free up your team Live Chat & MessagingDrive sales and support success with modern messaging Website Chat Mobile App WhatsApp Email Instagram Facebook Messenger SMS Data privacy European software with enterprise-class security features Solutions IndustriesTailored industry solutions with Lime Connect Manufacturing Utility Automotive E-commerce Banking & Insurance Data privacy European software with enterprise-class security features Customer stories Blog Help Center Transparent pricing, powerful results The complete AI-powered customer service solution Monthly Annually Free Simple chat setup for your website. 0 € /month* 0 € /month* Start free trial Key features 1 Seat Unlimited conversations Messenger customization File sharing Feedback options Team Modern messaging with powerful features. From 130 € /month* 90 € /month* Start free trial Everything in Free, plus 4 Seats Unlimited channels 2 WhatsApp channels Live translation Video calls & screen sharing Basic API access Standard onboarding Chatbot API Available as an add-on with additional costs Connect AI Workflows WhatsApp Campaigns Most popular Cor…
You work at Userlike?
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Live Chat stack up.

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Agent-Ready Spec
Userlike
Partially Agent-Ready

46

/ 100 (rubric v2.0)
Category

Live Chat

Pricing model

The complete AI-powered customer service solution — Your complete solution for AI-powered customer communication

Tier count

1

Free tier

Yes

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

1 / 0

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.userlike.com/en/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
75/100 · v2.1
Cheapest entry

Free plan

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://www.userlike.com/en/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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Explore the Agent-Ready SaaS Index

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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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