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UVdesk logo

UVdesk

Partially Agent-Ready
Agent-Ready SaaS Index · uvdesk.com · scored 2026-05-09 · rubric v2.0
Score 49 / 100
Help Desk
Public API

UVdesk scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See UVdesk pricing summaryLive pricing page
Pricing
UVdesk pricing
As of 2026-05-09 · www.uvdesk.com/en/pricing/
Free
Free
forever
Unlimited agents
Self‑hosted open source
Basic ticket management
Pro
$22/user/mo
or $8/user/mo billed annually
eCommerce multi‑channel integration
Form builder
Agent performance analytics
Enterprise
$36/user/mo
or $15/user/mo billed annually
Full portal customization
Unlimited mailboxes
Knowledgebase (unlimited)
Advanced eCommerce multichannel
Score breakdown · rubric v2.0
How UVdesk scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
49 / 100
Effective pricing
What it actually costs at typical scale
2 agents, month‑to‑month billing (Pro tier)
$22/mo
· Minimum 2 agents· Monthly billing at $11 per agent
Confidence: high
2 agents, annual billing (Pro tier)
$16/mo
· Minimum 2 agents· Annual billing at $8 per agent per month
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 65/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

No

Can cancel online

Yes

Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

No

Purchase orders supported

No

MSA required

No

DPA available

No

Security review required

No

Trial

30 days (no card)

Competitive intel
Positioning & ecosystem
Headline

“Affordable Price”

Buyer persona

smb
mid market

Agent purchase simulation
Six-step check: can an agent actually buy from UVdesk?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How UVdesk could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Affordable Price — Our team is always ready to help! !

tier_count

2

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

true

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

https://www.uvdesk.com/en/api-doc/

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Affordable Price · Pricing Issue FAQ
CTAs (40): Products · Knowledgebase · Ticket Management System · Binaka · eCommerce Support · Form Builder · Schedule a Live Demo · Try Now! · Contact Us · Features · Ticket Formation · Ticket Administration
Price tokens (12): $22 · $8 · $11 · $36 · $15 · $18 · $192 · $8 · $11 · $360 · $15 · $18
ProductsKnowledgebaseTicket Management SystemBinakaeCommerce SupportForm BuilderSchedule a Live DemoTry Now!Leading Customer Our team is always ready to help! !Contact Us FeaturesTicket FormationTicket AdministrationTask ManagementSecurityEmail ManagementForm BuilderWorkflowSocial Media AppMulti Channel SupporteCommerce Multichannel IntegrationExamine Agent's PerformanceCustomize Your ThemeIt helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!Mr. Jamos TanC.E.O of Dasnietgek Features which are crafted to meet your requirements for a perfect online customer support.View All Features AppsCMS IntegrationMarketplace IntegrationEcommerce IntegrationSocial IntegrationGet Order DetailLoginTranslationSeller Central MessagingGoogle CalendarSingle Sign OnTicket View PageUtilityUVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.Mr. Mojibola FowoweFounder of Jibosky Catalyst App For Your Support SystemView All Apps Open SourceGet Open SourceOpen Source ClientsAppsFeaturesForumDocumentationExplore on GitHubDownload…
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Are you UVdesk? Something off in this listing?
Agent-Ready Spec
UVdesk
Partially Agent-Ready

49

/ 100 (rubric v2.0)
Category

Help Desk

Pricing model

Affordable Price — Our team is always ready to help! !

Tier count

2

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.uvdesk.com/en/pricing/
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
65/100 · v2.1
Canonical answer

UVdesk pricing starts at $0/mo for the Free plan; paid plans range from $22/mo to $36/mo (or $192/yr to $360/yr) billed monthly or annually.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://www.uvdesk.com/en/pricing/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
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