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  7. Zoho TeamInbox

Zoho TeamInbox logo

Zoho TeamInbox

Not Agent-Ready Yet
Agent-Ready SaaS Index · zoho.com · scored 2026-05-09 · rubric v2.0
Score 42 / 100
Collaboration
Self-serve checkout
Public API

Zoho TeamInbox scores 42/100 on xpay's Agent-Ready Index v2: partial pricing visibility; usage-based / per-token pricing is published.

See Zoho TeamInbox pricing summaryLive pricing page
Pricing
Zoho TeamInbox pricing
As of 2026-05-09 · www.zoho.com/teaminbox/pricing.html?autoCC=US
Starter
Contact sales
3 shared incoming channels
25 rules
10 shared outgoing email channels
Signatures, tags, contacts
Professional
Contact sales
5 shared incoming channels
Unlimited rules
Unlimited personal sender addresses
25 shared outgoing email channels
All Starter features
Score breakdown · rubric v2.0
How Zoho TeamInbox scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

0 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

14 / 20

Free entry path

4 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
42 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 40/100

Can create account

Yes

Can enter payment method

No

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

Yes

Payment methods

card
paypal
wire

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

No

Quote required

Yes

Annual commit required

No

Auto-renewal mentioned

No

Cancellation policy visible

Yes

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Trial

14 days (no card)

Competitive intel
Positioning & ecosystem
Headline

“Shared Inboxes for Teams”

Buyer persona

smb
mid market

Integrations mentioned
WhatsApp
Facebook Messenger
Instagram DM
Agent purchase simulation
Six-step check: can an agent actually buy from Zoho TeamInbox?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
  • The pricing URL did not render numeric tier data on the scoring date — possibly a router or sales-led landing page.
One-line fix
How Zoho TeamInbox could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

false

headline_phrasing

Shared Inboxes for Teams — See what Zoho TeamInbox can do for your organization with our free 14-day trial period.

tier_count

0

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

1

sales_only_tiers

0

public_api_docs_url

https://www.zoho.com/workdrive/?src=zdocs

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

false

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Shared Inboxes for Teams
CTAs (6): START YOUR FREE TRIAL · Access Zoho teaminbox · Learn more · Contact Sales · sales@zohocorp.com. · support@zohoteaminbox.com
Shared Inboxes for TeamsSee what Zoho TeamInbox can do for your organization with our free 14-day trial period.USDINREURGBPMonthly YearlyStarterSTART YOUR FREE TRIALAccess Zoho teaminbox3 shared incoming channels25 rules10 shared outgoing email channels SignaturesTagsContactsResponse templates Activity log AssignmentsInternal discussionsDraft sharingExtensionsProfessionalSTART YOUR FREE TRIALAccess Zoho teaminbox5 shared incoming channelsUnlimited rulesUnlimited personal sender addresses25 shared outgoing email channelsIncludes everything in Starter +1 personal incoming channel / userAnalytics Add onAdditional channel atOne shared sender address per channel includedIf additional channel is purchased under the Starter plan, it can be used only as a shared channelIf additional channel is purchased under the Professional plan, it can be used as a shared or a personal channelWhatsApp conversation-based creditsWhatsApp charges its customers using its Business Platform based on their number of conversations.Zoho TeamInbox allows only service conversations and each WhatsApp Business Account gets 1000 free service conversations each month across all of its business phone numbers. You will have to purchase credits for conversations exceeding this limit. Learn more*Note that each conversation is a 24 hour thread, from when your message is delivered to your customer.Estimate your costMonthly YearlyMonthlyYearlyPlanStarterProfessionalNumber of usersEnter number of users to get an estimat…
You work at Zoho TeamInbox?
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Collaboration stack up.

Evaluating Zoho TeamInbox?
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Are you Zoho TeamInbox? Something off in this listing?
Agent-Ready Spec
Zoho TeamInbox
Not Agent-Ready Yet

42

/ 100 (rubric v2.0)
Category

Collaboration

Pricing model

Shared Inboxes for Teams — See what Zoho TeamInbox can do for your organization with our free 14-day trial period.

Tier count

0

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

1 / 0

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.zoho.com/teaminbox/pricing.html?autoCC=US
Pricing model

Tier-based subscription

Agent-purchase verdict
Human-assisted
40/100 · v2.1
Cheapest entry

Start free trial

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.zoho.com/teaminbox/pricing.html?autoCC=US.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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