AE: Order Editing & Upsell
by Account Editor
5.0
(261 reviews)
Best suited for stores using Brightpearl, CartRover and Flow, which it integrates with and from $39/mo.
Let customers edit orders & addresses after checkout. Cut support tickets and cancellations. Self-serve order editing app for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart retention rules. Draft orders for B2B, branded tax invoices, and store credit refunds. Plus returns, exchanges, and support tickets. Address edits auto-recalculate shipping, discounts, and tax. Reduce support tickets, RTO and raise AOV with post-purchase upsell, Shopify Flow automation, and 3PL integration. Self-serve order editing app for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart retention rules. Draft orders for B2B, branded tax invoices, and store credit refunds. Plus returns, exchanges, and support tickets. Address edits auto-recalculate shipping, discounts, and tax. Reduce support tickets, RTO and raise AOV with post-purchase upsell, Shopify Flow automation, and 3PL integration. more Edit order: Edit address, items, variants, quantity, shipping, swap/add products Google address validation, auto tax, shipping & discount recalculation on edits Cancel, return or exchange: retention, restocking fees, store credit & refunds Post-purchase upsell & cross-sell on order status page, thank-you page & emails Editing windows, Shopify Flow, 3PL/ERP/OMS integration, support tickets & alerts
Copy from the Shopify App Store listing, unedited.Order editing
Top line
conversion rate and average order value
From $39/mo
4 tiers
42/100
Mixed signals · from 251 reviews
What it does
Edit order: Edit address, items, variants, quantity, shipping, swap/add products
Google address validation, auto tax, shipping & discount recalculation on edits
Cancel, return or exchange: retention, restocking fees, store credit & refunds
Post-purchase upsell & cross-sell on order status page, thank-you page & emails
Editing windows, Shopify Flow, 3PL/ERP/OMS integration, support tickets & alerts
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter
$39/month
Access to every feature
Unlimited order edits
Edit shipping address
Discount recalculation
One Click Upsell
Address Validations and Suggestions
Growth
$99/month
Support Priority (24hr response)
Pro
$179/month
Support Priority + Slack channel
Scale
$249/month
Pricing
$39/month
$99/month
$179/month
$249/month
42
/ 100Mixed signals
Scored on 251 merchant reviews we hold for AE: Order Editing & Upsell, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 251 reviews read| 2025 | 185 reviews |
|---|---|
| 2026 | 66 reviews |
What merchants say
5.0
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 261. Open one to read it in full, with the developer's reply where there is one.
Minimises my customer service emails with order editing and address edits. Their customer service is amazing! Super quick replies and always helps with edits and requests I have
I was having some problems with setup and Eric from customer service helped me get sorted. A+
Amazing app. My customers love having the option to make order edits. I recently asked if there was a 'Which of the following led you to purchase today?' survey option on the order confirmation page (there isn't), but without hesitation, the team promised to create one for us - incredible service, absolutely blown away - thanks guys :)
Very robust app and features at very reasonable price point, especially compared to other order editing apps. Support and developers have gone above and beyond to add specific customizations we needed for our business.
AE: Order Editing & Upsell FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Brightpearl, CartRover and Flow, which it integrates with and from $39/mo.
Paid plans start at $39/month, and run to $249/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
AE: Order Editing & Upsell's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard AE: Order Editing & Upsell rates 42 out of 100 — mixed signals — read from 251 merchant reviews. The developer has published replies to 0 of 251 reviews. The score reflects what the review record shows, nothing more.
261 merchants have reviewed AE: Order Editing & Upsell, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 261 reviews
5.00 from 76 reviews
76 (was 175)
0 of 251 reviews
1 months
From $39/month. Free trial available.
January 2, 2025
2025 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of AE: Order Editing & Upsell
Same categories, by review volume.
