Cleverific AI Upsell & Editing
by Cleverific, Inc
4.7
(204 reviews)
Best suited for stores handling up to roughly 90,000 orders monthly that want to reduce fulfilment costs and improve post-purchase experience.
Probably not for you if you need to manage more than 90,000 orders a month.
Give customers freedom to edit orders themselves, hassle-free & purchase more products post-purchase Heavily reduce support tickets by offering self-service order editing in Cleverific, including canceling orders, updating billing addresses & product quantities, as well as editing product customizations such as sizes, colors, and more. 1-click post-purchase upsells are made easy by adding personalized recommendations directly to existing orders when customers are most engaged. Customized edit controls let you set time-based rules, order-specific permissions, and fraud prevention limits. Heavily reduce support tickets by offering self-service order editing in Cleverific, including canceling orders, updating billing addresses & product quantities, as well as editing product customizations such as sizes, colors, and more. 1-click post-purchase upsells are made easy by adding personalized recommendations directly to existing orders when customers are most engaged. Customized edit controls let you set time-based rules, order-specific permissions, and fraud prevention limits. more Self-Serve Order Editing: Edit addresses, swap & add items to existing orders AI-Powered Upsells: Post purchase offers based on customer behavior & sales data Customized Edit Controls: Set time-based rules and order-specific permissions Post Purchase Upsells: 1-click upsells of products added to the original order Connected Workflow: Integrates with Flow, ShipStation & NetSuite, ShipHero, etc.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
Professional
$119/month
≈ $0.0066 per order
Growth ($59/mo) will not stretch this far — it caps out on orders/month.
Next step up is Premium Plus at $359/mo — $240 more a month.
Helpdesk
Bottom line
fulfilment cost and post-purchase experience
From $59/mo
3 tiers · priced by orders/month
47/100
Mixed signals · from 207 reviews
What it does
Self-Serve Order Editing: Edit addresses, swap & add items to existing orders
AI-Powered Upsells: Post purchase offers based on customer behavior & sales data
Customized Edit Controls: Set time-based rules and order-specific permissions
Post Purchase Upsells: 1-click upsells of products added to the original order
Connected Workflow: Integrates with Flow, ShipStation & NetSuite, ShipHero, etc.
Pricing
$59/month
$119/month
$359/month
47
/ 100Mixed signals
Scored on 207 merchant reviews we hold for Cleverific AI Upsell & Editing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.38, 0.21 stars below the lifetime average of 4.59. Worth reading the newest reviews before installing.Review history
2014–2026 · 207 reviews read| 2014 | 9 reviews |
|---|---|
| 2015 | 17 reviews |
| 2016 | 5 reviews |
| 2017 | 32 reviews |
| 2018 | 42 reviews |
| 2019 | 23 reviews |
| 2020 | 16 reviews |
| 2021 | 11 reviews |
| 2022 | 7 reviews |
| 2023 | 6 reviews |
| 2024 | 19 reviews |
| 2025 | 17 reviews |
| 2026 | 3 reviews |
What merchants say
4.7
12%
of reviews get an answer36%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 204. Open one to read it in full, with the developer's reply where there is one.
Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.
Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!
Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.
Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!
Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.
Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!
Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.
We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.
Cleverific AI Upsell & Editing FAQ
Answered from this app's own listing and its full review record.
Best suited for stores handling up to roughly 90,000 orders monthly that want to reduce fulfilment costs and improve post-purchase experience. Probably not for you if you need to manage more than 90,000 orders a month.
Paid plans start at $59/month, and run to $359/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Cleverific AI Upsell & Editing's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Cleverific AI Upsell & Editing rates 47 out of 100 — mixed signals — read from 207 merchant reviews. The developer has published replies to 25 of 207 reviews. The score reflects what the review record shows, nothing more.
204 merchants have reviewed Cleverific AI Upsell & Editing, averaging 4.7 out of 5. We hold the review history from 2014 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 204 reviews
4.38 from 8 reviews
8 (was 20)
25 of 207 reviews
7 months
From $59/month. Free trial available.
February 26, 2014
2014 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Cleverific AI Upsell & Editing
Same categories, by review volume.
