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  1. xpay

  3. Shopify apps

  5. Store management

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  9. Helpdesk

Support

Helpdesk apps for Shopify

35 apps in Helpdesk, ranked by verified merchant review volume. Every listing links through to its full review history.

See the rankingAll categories
35
Helpdesk apps
5,097
Reviews here
4.70
Average rating
Best-rated in HelpdeskMinimum 10 reviews
1
Redo
5.0·Redo Tech, Inc
5.0
649 reviews
2
Zipchat AI Chatbot & Live Chat
5.0·ZIPCHAT INC
5.0
158 reviews
3
Relocate+ Address Editing
5.0·Crowd Control
5.0
35 reviews
4
Kustomer
5.0·Kustomer
5.0
23 reviews
5
Live Chat & AI ChatGPT : Orka
5.0·Penida
5.0
20 reviews

Best Shopify helpdesk apps

Ranked by verified merchant review volume. No paid placement.

1
Tidio ‑ Live Chat & AI Chatbot
TIDIO LLC
4.8(1,244)
2
Redo
Redo Tech, Inc
5.0(649)
3
Gorgias: AI, Helpdesk & Chat
Gorgias Inc.
4.2(614)
4
Willdesk: Live Chat&AI Chatbot
Channelwill
4.8(355)
5
Chatway Live Chat & AI Chatbot
Premio
4.9(256)
6
SB: Helpdesk, Live Chat & FAQs
Shark Byte, Inc
4.5(245)
7
DC: WhatsApp Marketing + API
DelightChat
4.8(205)
8
Cleverific AI Upsell & Editing
Cleverific, Inc
4.7(204)
9
Commslayer: AI Helpdesk & Chat
Actuals Oy
4.9(187)
10
Zipchat AI Chatbot & Live Chat
ZIPCHAT INC
5.0(158)
Built for Shopify
11
Re:amaze AI Helpdesk & Chat
Reamaze
4.5(143)
12
Richpanel: AI Customer Support
Richpanel Inc
4.6(116)
13
Zotabox Contact Form Builder
Zotabox
4.7(104)
14
BotSpace: AI Chat & Helpdesk
BotSpace
4.9(67)
15
Orderify ‑ Order Edit Cancel
Customer First focus
4.8(59)
16
QuickCEP: AI Support Agent
QuickCEP
4.9(54)
17
Channel Sales Chat Bot CRM
Channel Corp.
4.8(42)
18
Relocate+ Address Editing
Crowd Control
5.0(35)
19
Jotform AI Chatbot ‑ Live Chat
Jotform Inc.
3.8(32)
20
Hosted Email
Clover Apps Limited
4.2(29)
21
lookfor: Scalable CX Platform
lookfor, Inc.
4.8(28)
22
Gladly: AI Customer Support
Gladly Inc
4.7(28)
23
eDesk ‑ AI, Helpdesk & Chat
xSellco Ltd
4.8(27)
24
Crisp ‑ Helpdesk & AI Chatbot
Crisp
4.9(27)
25
Outvio Exchanges and Helpdesk
Outvio
4.7(26)
26
Kustomer
Kustomer
5.0(23)
27
Live Chat & AI ChatGPT : Orka
Penida
5.0(20)
28
Chatbase
Chatbase.co Inc.
4.7(19)
29
Help Scout
Help Scout
3.5(18)
30
AnswerAI Chatbot & Live Chat
Answer AI
5.0(18)
Built for Shopify
31
Fin AI Agent & Intercom
Intercom
4.6(16)
32
Enorm Ask a question
EnormApps
4.8(13)
33
Replyco ‑ eCommerce Helpdesk
Replyco - eCommerce Helpdesk
4.3(12)
34
Convi: AI Chatbot & Live chat
Convi
5.0(12)
Built for Shopify
35
bitChat: AI Live Chat & Sales
bitbybit Studio LLC
5.0(12)

Shopify helpdesk app questions

We track 35 Shopify apps in Helpdesk, drawn from the Shopify App Store. That count covers this category and everything beneath it.

By verified merchant review volume, Tidio ‑ Live Chat & AI Chatbot from TIDIO LLC leads this category with 1,244 reviews and a 4.8-star average. Review count is the closest public proxy for install base — the Shopify App Store does not publish install numbers.

Redo holds the highest rating in this category at 5.0 stars across 649 reviews. We only rank apps with at least 10 reviews — a five-star average from two reviews is not a rating.

By verified merchant review volume from the Shopify App Store, highest first. We do not accept payment for placement and there are no sponsored positions in this list.

The catalogue is refreshed weekly from the Shopify App Store. Ratings and review counts move between refreshes, so always check the app listing itself before installing.

Shopify categories related to helpdesk

Chat
114 apps
Surveys
30 apps
FAQ
24 apps
Support - Other
14 apps

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Jump to another category, or to the apps the most merchants run across the whole catalogue.

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