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  1. xpay

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  3. Chat

  4. Channel Sales Chat Bot CRM

Channel Sales Chat Bot CRM

by Channel Corp.

4.8

(42 reviews)

44/100 · Mixed signalsFree to install. Free trial available.
Best suited for stores managing customer conversations across multiple channels who want to centralize chats in one CRM inbox.

Your trusted sales concierge designed to boost sales and LTV through your existing customers. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. more Sales Concierge - identify and nurture key customers. Unlimited Live Chat & Team Chat - quality customer support AI Agent ALF - resolve repetitive inquiries with AI and convert customers Team Messenger - communicate with your teammates anywhere in the world Marketing & Chatbots - unlimited chatbot messages, customizations and automation

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $36/mo

2 tiers

How it’s supported
44/100

Mixed signals · from 42 reviews

What it does

Sales Concierge - identify and nurture key customers.

Unlimited Live Chat & Team Chat - quality customer support

AI Agent ALF - resolve repetitive inquiries with AI and convert customers

Team Messenger - communicate with your teammates anywhere in the world

Marketing & Chatbots - unlimited chatbot messages, customizations and automation

Plan fit
No published plan prices

This developer does not publish plain monthly prices, so there is nothing here we can compute a plan against. Pricing is shown on the listing itself. The listing summarises it as “Free to install. Free trial available.”.

Pricing
Free to install. Free trial available.
Free Plan

Free to install

Unlimited customer live chat
Unlimited team chat
Integrations with Email, Instagram
Custom chat widget
Early

$36/month

Lowest paid plan
Growth

$120/month

Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

44

/ 100
Mixed signals
low confidence

Scored on 42 merchant reviews we hold for Channel Sales Chat Bot CRM, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 42 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2024 · 42 reviews read
Reviews per year
20217 reviews
202224 reviews
202310 reviews
20241 reviews
What merchants say

4.8

42 reviews
5★88%
4★10%
3★0%
2★0%
1★2%
Developer replies
95%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 42 reviews read. Typical reviewer had used the app for 4 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 42. Open one to read it in full, with the developer's reply where there is one.

I used this app to get customers' experience better and reduce customer service time. The representatives from Channel.io were very helpful and friendly to help me figure it out. You won't regret using the app. Definitely recommended!

Developer repliedThank you! We appreciate the continued support! Show more

Amazing app, we have been using it since early this year and never had any issues. Joesph was assisting us very quickly and very helpful! Having all of our customer relations and marketing on one platform is a life saver.

Developer repliedThank you for the review! We'll be sure to let Joseph know! Show more

Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!

Developer repliedThank you for your support! Show more

I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!

Developer repliedThank you so much! We appreciate the continued support! Show more

チャネルトークを導入したことにより、問い合わせ対応の管理がしやすくなりました。管理の他にも、メールではできないフランクな会話やスピード感のある返信などが実現でき、お客様とより近い距離感で不安や疑問をいち早く解決することができます。アプリをリリースしていただけたことで、今後新しいストアができた際、機械やコードが得意でない私も簡単に設置ができそうで嬉しいです!(笑)今後ともよろしくお願いいたします!

Developer repliedyutoriさん、いつもお話になっております!チャネルトークCCOの坂本です! yutoriさんでは https://genzai.online/ さんをはじめ、https://9090s.store/ さんなど様々なブランドでご活用いただいており、CS効率化したことで、よりファン作りにも貢献できているとのことで本当に嬉しいです!yutoriさんの世界観も大好きですし、今後も貢献できるよう頑張っていきます!💕引き続きよろしくお願いいたします! Show more

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

Developer repliedSo glad to hear you've been having a good experience with us! Show more

Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.

Developer repliedThank you much for the review! If you'd like to find out more about our platform in detail, please let us know! Show more

競合の会社に知られたくないほど優れたチャットツール。 サイトで買い物をするときに、自分にはどの商品があうのだろう?と悩むことがあります。チャンネルトークはお客さまと密にコミュニケーションがとれるので、お客さまが迷っていることを整理してあげたり、逆にこちらが思いつかなかったニーズに気付けたりします。 みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。

Developer replied滝田さん...!! 「競合の会社に知られたくないほど優れたチャットツール」「みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。」 とても嬉しいお言葉ありがとうございます!😭✨ これからももっとお力になれるよう進化していきますね!!! 引き続きどうぞよろしくお願いいたします!! https://takida.biz/ Show more

Channel Sales Chat Bot CRM FAQ

Answered from this app's own listing and its full review record.

Best suited for stores managing customer conversations across multiple channels who want to centralize chats in one CRM inbox.

Paid plans start at $36/month, and run to $120/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Channel Sales Chat Bot CRM's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Channel Sales Chat Bot CRM rates 44 out of 100 — mixed signals — read from 42 merchant reviews. The developer has published replies to 40 of 42 reviews. The score reflects what the review record shows, nothing more.

42 merchants have reviewed Channel Sales Chat Bot CRM, averaging 4.8 out of 5. We hold the review history from 2021 to 2024, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 42 reviews


New reviews, last 12 months

0


Developer replies

40 of 42 reviews


Typical reviewer had used it

4 months


Pricing

Free to install. Free trial available.


On the App Store since

June 7, 2021


Review history held

2021 – 2024

Integrates with
Checkout
Email
Instagram
KakaoTalk
Line
Slack
Zapier

Categories
ChatHelpdesk
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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