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  5. Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

by Chatty AI Sales Agent - For live chat & helpdesk

4.9

(1,877 reviews)

82/100 · Well supportedBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing 200–20,000 products, stores using Email, Instagram and Klaviyo, which it integrates with and willing to start free and move to $19/mo.

Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent Helpdesk & checkout chat: Answer from FAQ page to checkout in any language Sales automation: Send proactive targeted messages based on visitor behavior Helpdesk: Create a help center to empower customers to find answers on their own Mobile app: Keep track with all inbox from your devices anywhere, anytime

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many products?
120
Free≤ 200
Plus≤ 20,000

Free

Free
120 of 200 products40% headroom

The free plan already covers this volume — you may not need to pay for this yet.

Next step up is Basic at $19.99/mo — $19.99 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $19.99/mo

free plan available · 4 tiers · priced by products

How it’s supported
82/100

Well supported · from 1,837 reviews

What it does

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent

Helpdesk & checkout chat: Answer from FAQ page to checkout in any language

Sales automation: Send proactive targeted messages based on visitor behavior

Helpdesk: Create a help center to empower customers to find answers on their own

Mobile app: Keep track with all inbox from your devices anywhere, anytime

Pricing
Free plan available. Free trial available.
Free

Free

Free
50 AI conversations/ month
Unlimited human conversation
AI trained up to 200 products
AI answers FAQs & recommends products
Email connect
Widget customization
After-hours auto reply + saved replies
Basic

$19.99/month

Lowest paid plan
100 AI conversations/ month
12-month chat history
AI order tracking
5 members
Multi-channel inbox
Translation & Auto translate
Standard AI model
Basic analytics
Pro

$68.99/month

500 AI conversations /month
Unlimited conversation history
AI Shopping assistant
Pro AI model - smarter & higher accuracy
Proactive engage
Auto-recover abandoned carts
Advanced analytics
AI reply on socials
Plus

$199/month

1000 AI conversations /month
Unlimited member
Train AI with up to 20,000 products
Pro AI model higher accuracy
AI Shopping assistant
AI analytics consultant
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

82

/ 100
Well supported
high confidence

Scored on 1,837 merchant reviews we hold for Chatty AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 1,837 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 1,837 reviews read
Reviews per year
202293 reviews
2023256 reviews
2024585 reviews
2025583 reviews
2026320 reviews
What merchants say

4.9

1,877 reviews
5★96%
4★3%
3★0%
2★0%
1★1%
Developer replies
2%
of reviews get an answer
Reviewed at 12m+
6%
had used it a year when they wrote
From 1,837 reviews read. Typical reviewer had used the app for 26 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 1,877. Open one to read it in full, with the developer's reply where there is one.

Good support

Such a great support. Ask anything and they will be happy to implement it. Thanks !

Excellent very fast!

Liz and her team have been amazing to deal with in helping get things set up.

Hazel was very helpful and provided great support. Thank you, Hazel! We had an issue where the live chat window disappeared when customers tried to start a conversation, but thankfully, Hazel helped resolve it. Everything is working fine now!

This app is absolutely disgusting. They charge me an extra $68 every month on top of my subscription fee, and AI usage is still limited. Everyone, beware before signing up.

Developer repliedHi there, Thank you for taking your time to leave the feedback. We're really sorry the extra $68 came as a surprise, and that the team did not explain it clearly enough when you first asked. That is on the team, and we take responsibility for it. To clarify: each Chatty plan includes a set number of AI conversations per billing cycle (500 on Pro). Once they are used up, the AI either pauses until the next cycle, or keeps replying at $0.40 per extra conversation, up to the monthly overage limit in Chatty > Subscription > View details > Change limit. Based on the usage recorded on the account, the extra $68 was for AI conversations above the 500 included, not a second subscription fee. We have emailed you the full breakdown for each billing cycle and will follow up with you directly. Look forward to hearing from you! Best regards, Chatty Team Show more

Thanks Hazel for all your help :)

Very nice and fast response. Hazel helped me a lot in a short while.

Chatty AI Chatbot & Live Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 200–20,000 products, stores using Email, Instagram and Klaviyo, which it integrates with and willing to start free and move to $19/mo.

There is a free plan, paid plans start at $19.99/month, and run to $199/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Chatty AI Chatbot & Live Chat's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Chatty AI Chatbot & Live Chat rates 82 out of 100 — well supported — read from 1,837 merchant reviews. The developer has published replies to 41 of 1,837 reviews. The score reflects what the review record shows, nothing more.

1,877 merchants have reviewed Chatty AI Chatbot & Live Chat, averaging 4.9 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 1,877 reviews


Rating, last 12 months

4.89 from 417 reviews


New reviews, last 12 months

417 (was 554)


Developer replies

41 of 1,837 reviews


Typical reviewer had used it

26 days


Pricing

Free plan available. Free trial available.


On the App Store since

June 9, 2022


Review history held

2022 – 2026

Integrates with
Checkout
Shopify Flow
Shopify Admin
Email
Instagram
Klaviyo
Messenger
WhatsApp
Zendesk

Categories
ChatHelpdesk
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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