I love the easy set up and that I can have notifications when someone enters my store! it is great for tracking conversions

We've been using Tidio at The Fire Alarm Supplier, and it has been a great addition to our store. The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours. The live chat is easy to use, and the Shopify integration was quick and simple. We've seen faster response times and a better customer experience. Highly recommended for any Shopify store looking to improve customer support.

NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.

I appreciate the Tidio app. It makes responding to customer queries much more efficient. I appreciate that I can feed it a ton of background knowledge on the business and website and it synthesizes it for me.

It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.

Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.

Great app, we used this for a period of time and switched to Zendesk as we are more email focused but a month later and we are back as the Lyro Livechat agent is just too and solved so many queries before they even became an email ticket

I tried multiple times to get help from your onboarding staff. had a couple of good meetings with them and then they ghosted me and did not answer any of my emails. Really wish they had helped implement the app.