Moose AI Chatbot & Live Chat
by Vegahub Technology Inc.
5.0
(447 reviews)
Best suited for stores looking to handle customer questions and support messages across chat, email, and social channels without adding staff.
Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $19/mo
free plan available · 4 tiers
59/100
Mixed signals · from 445 reviews
What it does
AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
24/7 automation: Automate routine support and route complex cases to agents
Omnichannel inbox: Manage chat, email, and social messages in one place
Self-service support: Let customers track orders and find answers instantly
Product FAQs: Manage product-specific FAQs displayed on each product page
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Forever
Free
UNLIMITED AI chatbot replies
Unlimited chat history
Standard widget customization
Unlimited FAQs
Detailed analytics
Messenger & Instagram integration
Starter
$19/month
Advanced widget customization
Premium FAQs templates
Language switcher
Unlimited integration
Growth
$49/month
All Starter plan features
Unlimited email channels
Advanced ticket management features
Priority support
Business
$249/month
All Growth plan features
Unlimited team members
Dedicated support service
Pricing
Free
$19/month
$49/month
$249/month
59
/ 100Mixed signals
Scored on 445 merchant reviews we hold for Moose AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 445 reviews read| 2023 | 1 reviews |
|---|---|
| 2024 | 111 reviews |
| 2025 | 266 reviews |
| 2026 | 67 reviews |
What merchants say
5.0
53%
of reviews get an answer3%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 447. Open one to read it in full, with the developer's reply where there is one.
It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly. Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions. Thanks!
Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!
Good! The Service from Mabel is good!!!
Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.
Ame is a fabulous rep, always going the extra step to help us find the best solution.
Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!
Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.
Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)
Moose AI Chatbot & Live Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to handle customer questions and support messages across chat, email, and social channels without adding staff.
There is a free plan, paid plans start at $19/month, and run to $249/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Moose AI Chatbot & Live Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Moose AI Chatbot & Live Chat rates 59 out of 100 — mixed signals — read from 445 merchant reviews. The developer has published replies to 235 of 445 reviews. The score reflects what the review record shows, nothing more.
447 merchants have reviewed Moose AI Chatbot & Live Chat, averaging 5.0 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 447 reviews
4.98 from 177 reviews
177 (was 222)
235 of 445 reviews
14 days
Free plan available. Free trial available.
August 22, 2023
2023 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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