Moose AI Chatbot & Live Chat
by Vegahub Technology Inc.
5.0
(483 reviews)
Best suited for stores using BON Loyalty, Email and Livechat, which it integrates with and willing to start free and move to $19/mo.
Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $19/mo
free plan available · 4 tiers
59/100
Mixed signals · from 457 reviews
What it does
AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
24/7 automation: Automate routine support and route complex cases to agents
Omnichannel inbox: Manage chat, email, and social messages in one place
Self-service support: Let customers track orders and find answers instantly
Product FAQs: Manage product-specific FAQs displayed on each product page
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Forever
Free
UNLIMITED AI chatbot replies
Unlimited chat history
Standard widget customization
Unlimited FAQs
Detailed analytics
Starter
$19/month
Advanced widget customization
Premium FAQs templates
Language switcher
Unlimited integration
Growth
$49/month
All Starter plan features
Unlimited email channels
Advanced ticket management features
Priority support
Business
$249/month
All Growth plan features
Unlimited team members
Dedicated support service
Pricing
Free
$19/month
$49/month
$249/month
59
/ 100Mixed signals
Scored on 457 merchant reviews we hold for Moose AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 457 reviews read| 2023 | 1 reviews |
|---|---|
| 2024 | 111 reviews |
| 2025 | 266 reviews |
| 2026 | 79 reviews |
What merchants say
5.0
51%
of reviews get an answer3%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 483. Open one to read it in full, with the developer's reply where there is one.
Support and app itself works flawless. Especially Mabel from support team has been very helpful!
support team is amazing.
Thanks for the great support and quick response. Everything worked.
Thomas was very helpful showing me how to complete the setup
Great support team!
Great communication and was able to resolve my issue very quickly and efficiently.
This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
Moose AI Chatbot & Live Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using BON Loyalty, Email and Livechat, which it integrates with and willing to start free and move to $19/mo.
There is a free plan, paid plans start at $19/month, and run to $249/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Moose AI Chatbot & Live Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Moose AI Chatbot & Live Chat rates 59 out of 100 — mixed signals — read from 457 merchant reviews. The developer has published replies to 235 of 457 reviews. The score reflects what the review record shows, nothing more.
483 merchants have reviewed Moose AI Chatbot & Live Chat, averaging 5.0 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 483 reviews
4.98 from 172 reviews
172 (was 221)
235 of 457 reviews
14 days
Free plan available. Free trial available.
August 22, 2023
2023 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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