Relocate+ Address Editing
by Crowd Control
5.0
(35 reviews)
Best suited for stores using Easyship, Recharge, Shipstation, or Starshipit who need customers to edit addresses after purchase.
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. more Reduce support tickets: let customers fix addresses, edit products, or cancel. Set exact time limits and rules to control what can be changed. Allow shoppers to swap variants or add and remove items before shipping. Automatically capture payments for order upgrades or shipping differences. Connects seamlessly with ShipStation, Recharge, and other essential tools.
Copy from the Shopify App Store listing, unedited.Helpdesk
Bottom line
fulfilment cost and post-purchase experience
From $19/mo
free plan available · 3 tiers
60/100
Solid · from 34 reviews
What it does
Reduce support tickets: let customers fix addresses, edit products, or cancel.
Set exact time limits and rules to control what can be changed.
Allow shoppers to swap variants or add and remove items before shipping.
Automatically capture payments for order upgrades or shipping differences.
Connects seamlessly with ShipStation, Recharge, and other essential tools.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
Enable one type of order editing
Unlimited edits for your chosen type
Shipping address and rate changes
Add/remove or edit products in orders
Order cancellations
Edit order notes and gift messages
Basic
$19/month
Unlimited order editing
Enable edits to shipping details
Items can be added, removed, or edited
Allow order cancellations
Order note editing
Edited orders are automatically tagged
Advanced
$39/month
Time-based editing windows
Limit edits by product and order filters
Disable the ability to remove items from
Monitor order editing with change logs
Priority support from US-based team
White glove on-boarding
Pricing
Free
$19/month
$39/month
60
/ 100Solid
Scored on 34 merchant reviews we hold for Relocate+ Address Editing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 34 reviews read| 2021 | 5 reviews |
|---|---|
| 2022 | 5 reviews |
| 2023 | 4 reviews |
| 2024 | 2 reviews |
| 2025 | 13 reviews |
| 2026 | 5 reviews |
What merchants say
5.0
0%
of reviews get an answer28%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 35. Open one to read it in full, with the developer's reply where there is one.
We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
Man, Jason and the Crowd Control crew are the bee's knees. This app is everything we needed to give clients the control they needed to update their orders on their own. You got an issue? Jason is the man on the case. Answers within minutes. BOSS APP.
Highly recommend Jason and Crowd Control to allow our customers to update their shipping address prior to the time of label creation. Crowd Control provides a professional, high quality service with the development of this application.
Amazing app and an even better team behind it! This app does exactly what our customers need during our busiest sales and launch days: it gives them the superpower to modify their orders in real time — whether it’s changing products, updating addresses, or cancelling — all without waiting for human support. Our support tickets have dropped significantly, and both we and our customers enjoy a smoother experience. It’s a real win-win. The customer support team is fast, helpful, and great to work with. The app keeps improving and evolving with every update. Don’t hesitate to install Relocate+ Order Editor — it’s absolutely worth more than it costs.
Very responsive customer service. This app meets our needs exactly and has cut down on shipments getting lost already.
Relocate+ Address Editing FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Easyship, Recharge, Shipstation, or Starshipit who need customers to edit addresses after purchase.
There is a free plan, paid plans start at $19/month, and run to $39/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Relocate+ Address Editing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Relocate+ Address Editing rates 60 out of 100 — solid — read from 34 merchant reviews. The developer has published replies to 0 of 34 reviews. The score reflects what the review record shows, nothing more.
35 merchants have reviewed Relocate+ Address Editing, averaging 5.0 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 35 reviews
5.00 from 8 reviews
8 (was 10)
0 of 34 reviews
2.5 months
Free plan available. Free trial available.
April 9, 2021
2021 – 2026
Categories
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