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Shopify apps
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Zotabox Contact Form Builder
Zotabox Contact Form Builder
by Zotabox
4.7
(104 reviews)
Best suited for stores building customer contact forms and looking to connect with email marketing tools like Mailchimp, HubSpot, or Constant Contact.
Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms 10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. 10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. more Add multiple choices, checkboxes, dropdown menus, file attachment, dates Collect detailed submissions in email with options to CC/BCC/choose departments Customize forms, submit buttons and automatic email reply with images and colors Build and activate multiple forms at once with various display rules and timings 24H in-app Chat support to assist with technical issues and email integration
Copy from the Shopify App Store listing, unedited.Forms
Top line
conversion rate
From $12.99/mo
free plan available · 4 tiers
39/100
Limited evidence · from 104 reviews
What it does
Add multiple choices, checkboxes, dropdown menus, file attachment, dates
Collect detailed submissions in email with options to CC/BCC/choose departments
Customize forms, submit buttons and automatic email reply with images and colors
Build and activate multiple forms at once with various display rules and timings
24H in-app Chat support to assist with technical issues and email integration
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Plan
Free
Basic contact form: name, email, message
3,000 Website Visits per month
Starter
$12.99/month
Attach Files, Departments, Fields
Auto Response Included
Integrated with Mailchimp etc.
5,000 Website Visits per month
Remove Zotabox branding
Growth
$29.99/month
All features in Starter Plan plus
Up to 5 Contact Forms on each website
Install up to 5 websites
15,000 Website Visits per month
Pro
$79.99/month
All features in Express Plan
Up to 10 Contact Forms on same website
Install on up to 10 Websites
50,000 Website Visits per month
Pricing
Free
$12.99/month
$29.99/month
$79.99/month
39
/ 100Limited evidence
Scored on 104 merchant reviews we hold for Zotabox Contact Form Builder, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2016–2026 · 104 reviews read| 2016 | 40 reviews |
|---|---|
| 2017 | 19 reviews |
| 2018 | 27 reviews |
| 2019 | 7 reviews |
| 2020 | 2 reviews |
| 2021 | 1 reviews |
| 2023 | 1 reviews |
| 2024 | 1 reviews |
| 2025 | 5 reviews |
| 2026 | 1 reviews |
What merchants say
4.7
8%
of reviews get an answer28%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 104. Open one to read it in full, with the developer's reply where there is one.
Very fast & helpful response at sorting out an issue. Thankyou.
So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!
setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.
despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.
Well made and friendly to users
Looks great and so easy to set up!!
Easy to set up and working as described
Just awesome. Very easy to use. Thank you!
Zotabox Contact Form Builder FAQ
Answered from this app's own listing and its full review record.
Best suited for stores building customer contact forms and looking to connect with email marketing tools like Mailchimp, HubSpot, or Constant Contact.
There is a free plan, paid plans start at $12.99/month, and run to $79.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Zotabox Contact Form Builder's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Zotabox Contact Form Builder rates 39 out of 100 — limited evidence — read from 104 merchant reviews. The developer has published replies to 8 of 104 reviews. The score reflects what the review record shows, nothing more.
104 merchants have reviewed Zotabox Contact Form Builder, averaging 4.7 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 104 reviews
1 (was 5)
8 of 104 reviews
1 months
Free plan available. Free trial available.
August 29, 2014
2016 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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