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  1. xpay

  2. Shopify apps

  3. Forms

  4. Zotabox Contact Form Builder

Zotabox Contact Form Builder

by Zotabox

4.7

(104 reviews)

39/100 · Limited evidenceFree plan available. Free trial available.
Best suited for stores building customer contact forms and looking to connect with email marketing tools like Mailchimp, HubSpot, or Constant Contact.

Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms 10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. 10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. more Add multiple choices, checkboxes, dropdown menus, file attachment, dates Collect detailed submissions in email with options to CC/BCC/choose departments Customize forms, submit buttons and automatic email reply with images and colors Build and activate multiple forms at once with various display rules and timings 24H in-app Chat support to assist with technical issues and email integration

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Forms
What it moves
Top line

conversion rate

What it costs
From $12.99/mo

free plan available · 4 tiers

How it’s supported
39/100

Limited evidence · from 104 reviews

What it does

Add multiple choices, checkboxes, dropdown menus, file attachment, dates

Collect detailed submissions in email with options to CC/BCC/choose departments

Customize forms, submit buttons and automatic email reply with images and colors

Build and activate multiple forms at once with various display rules and timings

24H in-app Chat support to assist with technical issues and email integration

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free Plan
Free
You start with

Basic contact form: name, email, message

3,000 Website Visits per month

Starter
$12.99/month
Adds

Attach Files, Departments, Fields

Auto Response Included

Integrated with Mailchimp etc.

5,000 Website Visits per month

Remove Zotabox branding

Growth
$29.99/month
Adds

All features in Starter Plan plus

Up to 5 Contact Forms on each website

Install up to 5 websites

15,000 Website Visits per month

Pro
$79.99/month
Adds

All features in Express Plan

Up to 10 Contact Forms on same website

Install on up to 10 Websites

50,000 Website Visits per month

Listed as “Free plan available. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Free trial available.
Free Plan

Free

Free
Basic contact form: name, email, message
3,000 Website Visits per month
Starter

$12.99/month

Lowest paid plan
Attach Files, Departments, Fields
Auto Response Included
Integrated with Mailchimp etc.
5,000 Website Visits per month
Remove Zotabox branding
Growth

$29.99/month

All features in Starter Plan plus
Up to 5 Contact Forms on each website
Install up to 5 websites
15,000 Website Visits per month
Remove Zotabox branding
Pro

$79.99/month

All features in Express Plan
Up to 10 Contact Forms on same website
Install on up to 10 Websites
50,000 Website Visits per month
Remove Zotabox branding
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

39

/ 100
Limited evidence
medium confidence

Scored on 104 merchant reviews we hold for Zotabox Contact Form Builder, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 104 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2016–2026 · 104 reviews read
Reviews per year
201640 reviews
201719 reviews
201827 reviews
20197 reviews
20202 reviews
20211 reviews
20231 reviews
20241 reviews
20255 reviews
20261 reviews
What merchants say

4.7

104 reviews
5★86%
4★5%
3★1%
2★2%
1★7%
Developer replies
8%
of reviews get an answer
Reviewed at 12m+
28%
had used it a year when they wrote
From 104 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 104. Open one to read it in full, with the developer's reply where there is one.

Very fast & helpful response at sorting out an issue. Thankyou.

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.

Developer repliedHello John, Thank you for your feedback! We truly apologize for the setup difficulties. You shouldn’t need to sign in repeatedly via the Shopify admin panel, you will stay signed in once you have logged in to your Shopify admin account. And we’re improving the save button for better clarity. I noticed your Contact Form is still active and working well. Our 24/7 support team has emailed you to address everything—we’d love to resolve this for you as soon as possible! All the best, Manuel Zotabox Team Show more

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

Developer repliedHi Marina, You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers. You blocked us after contacting our customer support this last time. We were always willing to support you. I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business. Show more

Well made and friendly to users

Looks great and so easy to set up!!

Easy to set up and working as described

Just awesome. Very easy to use. Thank you!

Zotabox Contact Form Builder FAQ

Answered from this app's own listing and its full review record.

Best suited for stores building customer contact forms and looking to connect with email marketing tools like Mailchimp, HubSpot, or Constant Contact.

There is a free plan, paid plans start at $12.99/month, and run to $79.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Zotabox Contact Form Builder's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Zotabox Contact Form Builder rates 39 out of 100 — limited evidence — read from 104 merchant reviews. The developer has published replies to 8 of 104 reviews. The score reflects what the review record shows, nothing more.

104 merchants have reviewed Zotabox Contact Form Builder, averaging 4.7 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.7 / 5 · 104 reviews


New reviews, last 12 months

1 (was 5)


Developer replies

8 of 104 reviews


Typical reviewer had used it

1 months


Pricing

Free plan available. Free trial available.


On the App Store since

August 29, 2014


Review history held

2016 – 2026

Integrates with
Aweber
Constant Contact
Get Reponse
Hubspot
Infusionsoft
Mailchimp

Categories
FormsHelpdesk
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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