We've been using Zipchat for a few months now after moving from Tidio. It is an extremely well-formatted app. We evaluated several AI, sales, and customer service applications, and Zipchat stands far above the rest—not only in its features and content, but also in its pricing. The AI chat constantly amazes me, often handling conversations better than a human agent. Looking back at some of the chat logs, clients clearly have no idea they are speaking with an AI. I have no hesitation in recommending.

We've been running Zipchat for the last month and it's been proactively helping customers find what they need quickly and selecting the right products they need to add to their cart. The technical nature of the business means customers can have questions to understand what they need to have a full working setup, and we've given zipchat all the context it needs to be able to answer those questions, which it's doing impressively well.

Great app! Set-up is really friendly....And it works!! Useful if you are teeny tiny or a large BEAST of a store.

We're just a few weeks into using Zipchat but it has been a great tool for us thus far. It handles most conversations very well and the AI-assisted search is superior to the custom solution we had in place on our site. We have yet to integrate this tool with our social media accounts or other channels but as a support tool on our main site it has been impressive.

Superó mis expectativas la aplicación, hice un soft start lanzándolo solo en mi página web de shopify por miedo, y cuando vi el poder de la herramienta lancé a las redes sociales para tener omnicomunicados a mis clientes. Hay bastantes opciones al inicio que pudieran no hacer sentido si es tu primera vez trabajando con un agente de ai, pero para mi sorpresa el equipo de zipchat en España me buscó para ofrecerme una sesión de onboarding, durante la sesión Lorena fue muy amable me ayudó sacarle el máximo a los features que no estaba explotando.

A very powerful tool that’s also incredibly easy to set up. I highly recommend starting with an onboarding call to get a walkthrough of all the features and some help setting everything up properly. The support team is very helpful, friendly, and makes the whole process seamless. Highly recommended!

Echt een fantastische app die zeer goed doet wat hij moet doen. En meer. Wat ik zelf erg prettig vind zijn de AI-vragen die bij producten toegevoegd worden, want dat stimuleert de interactie. Voor ons een hele fijne toevoeging. We zijn er nu ongeveer twee maanden mee aan de gang en verheugen ons erop om het nog verder te onderzoeken. Hartelijk dank aan Aymar en team, groet Jacques - DroomHout

Cela fait une petite semaine que je paramètre et utilise en live Zipchat, bien que je n'ai pas encore un vrai recul et un paramétrage abouti, les premiers tests sont vraiment concluants Une très bonne analyse du ton et des produits de la marque, des questions pertinentes pour comprendre quoi proposer et répondre précisément aux attentes des clients Un paramétrage précis grâce à l ajout de prompts pour façonner au plus juste, l IA Pour finir, un support extra, bienveillant, ludique et clair avec Aymar, que je salue