This is an info Alert.
x402 Logo
  • Product
    • Become Agent-Ready
      • Merchants
        Agentic Commerce — list your store across ChatGPT, Gemini, Claude & Perplexity
      • Publishers
        Monetize your content when AI agents read, cite, or train on it
      • SaaS Companies
        Treat AI agents as first-class customers with agent-priced checkout
    • Monetize
      • Monetize MCP Server
        Charge per call on any MCP server in 2 minutes
      • Monetize AI Agents
        Turn n8n, Zapier, Activepieces workflows into revenue
      • Agent Feed
        Pay-per-query access to licensed publisher content for your agents
  • Resources
    • xpay Ecosystem
      • xpay✦ Tools
        1,000+ pay-per-use tools for your AI agents
      • Agent-Ready SaaS Index
        25,481 SaaS scored on agent-buyability
      • SaaS Pricing Database
        Pricing pages indexed across 1,000+ categories
      • Shopify Apps Directory
        Every Shopify app, with its full review history
      • GitHub
        Open source repositories
    • Agent Building
      • Agent Frameworks
        AI frameworks for building multi-agent systems
      • x402 Integration
        AI frameworks with x402 payment integration
      • Networks
        Blockchain networks supporting x402
    • Company
      • About xpay✦
        Our mission, products, and protocols
      • Blog
        Latest insights and updates
      • Docs
        Complete xpay documentation
  • Pricing
  • Blog
  • Docs
Get Started
  1. xpay

  2. Shopify apps

  3. Helpdesk

  4. Outvio Exchanges and Helpdesk

Outvio Exchanges and Helpdesk

by Outvio

4.7

(26 reviews)

41/100 · Mixed signals$4,500/year
Best suited for merchants managing returns and post-purchase support at scale, particularly those shipping through Correos, DHL, DPD, Fedex, GLS, or UPS.

Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Helpdesk
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $375/mo

1 tier

How it’s supported
41/100

Mixed signals · from 26 reviews

What it does

Returns and Exchanges, Upselling with instant Checkout within the Returns Portal

Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation

HelpDesk and Ticketing software with Unlimited agents, tickets and automations

Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations

Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan ($4,500/year), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$4,500/year”.

Pricing
$4,500/year
Post-checkout

$4,500/year

Lowest paid plan
All available functionality
Fully automated exchanges with Revenue+
Advanced Fulfillment System Pro
Smart Order Merging
Production list generation
Unlimited warehouses and carriers
Multiuser
Full API and webhook access
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

41

/ 100
Mixed signals
low confidence

Scored on 26 merchant reviews we hold for Outvio Exchanges and Helpdesk, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 26 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 26 reviews read
Reviews per year
20211 reviews
20228 reviews
202311 reviews
20243 reviews
20251 reviews
20262 reviews
What merchants say

4.7

26 reviews
5★92%
4★0%
3★0%
2★0%
1★8%
Developer replies
4%
of reviews get an answer
Reviewed at 12m+
29%
had used it a year when they wrote
From 26 reviews read. Typical reviewer had used the app for 7 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 26. Open one to read it in full, with the developer's reply where there is one.

Outvio has been a before-and-after for our logistics. We’ve been able to centralize shipments, automate key processes, and deliver a much more professional post-purchase experience. Ideal for brands looking to scale without losing control.

Al final se ha hecho imprescindible. Funciona muy bien y nos ahorra mucho trabajo Buena atención al cliente. A mejorar precio de la opción básica.

Llevo más de 7 meses utilizando Outvio. En prácticamente todo estoy contento con la empresa. No obstante, en mi punto de vista les falta más analítica de datos.

We have long searched for fulfilment solution that would both automate our shipping and offer end-to-end branded tracking and customer communication. This app does all that and exactly as promised. Their team is super responsive and helpful, which helped us to get most out of the app from the get go. Highly recommended!

Outvio has revolutionized the way we handle fulfillment for our business. The app is equipped with all the necessary tools for successful order management and shipping, including real-time tracking, automatic tracking updates, and customizable shipping options. I particularly love the ability to connect multiple sales channels, including marketplaces and e-commerce platforms, to streamline the process even further. The app's interface is visually appealing and intuitive, making it simple to use even for those without a technical background. I appreciate the attention to detail put into the design, as it helps me to work more efficiently and effectively. What really sets Outvio apart, however, is their exceptional customer support. Whenever I have had a question or encountered an issue, the support team has been there to assist me promptly and professionally. They go above and beyond to make sure that I have the best experience possible, and I truly appreciate their dedication to customer satisfaction. Overall, I can't say enough good things about Outvio. It's the perfect fulfillment solution for businesses of any size, and I wouldn't hesitate to recommend it to anyone in need of an advanced and reliable app.

Albarán de salida para los transpotista de manera super fácil conteniendo información de los paquetes enviados a cada cierre del día. yuda a evaluar los transportistas con información sobre los envíos, precios inidencidas y tiempos de retraso

Plataforma de automatización de procesos para ecom muy práctica y resolutiva. Ahorro de tiempo del equipo de preparación de pedidos y atención al cliente. Muy buena atención de Jennifer para solucionar cualquier incidencia o duda.

Outvio me ahorra muchas horas de trabajo. Toda la gestión de logística y las devoluciones han quedado automatizadas con esta App. Con un solo click mis pedidos quedan preparados en mi Shopify, registrados en las empresas de transporte, los clientes están avisados por correo de cada paso que da su pedido y además he obtenido ventas derivadas del retargeting que ofrece con los correos enviados a los clientes. Estoy muy contenta con la facilidad de uso y con el servicio que ofrecen.

Outvio Exchanges and Helpdesk FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants managing returns and post-purchase support at scale, particularly those shipping through Correos, DHL, DPD, Fedex, GLS, or UPS.

Paid plans start at $375/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Outvio Exchanges and Helpdesk rates 41 out of 100 — mixed signals — read from 26 merchant reviews. The developer has published replies to 1 of 26 reviews. The score reflects what the review record shows, nothing more.

26 merchants have reviewed Outvio Exchanges and Helpdesk, averaging 4.7 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.7 / 5 · 26 reviews


New reviews, last 12 months

2


Developer replies

1 of 26 reviews


Typical reviewer had used it

7 months


Pricing

$4,500/year


On the App Store since

October 1, 2021


Review history held

2021 – 2026

Integrates with
Checkout
Correos
DHL
DPD
Fedex
GLS
UPS

Categories
HelpdeskReturns and exchanges
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of Outvio Exchanges and Helpdesk

Same categories, by review volume.

Tidio ‑ Live Chat & AI Chatbot
4.81,244 reviews

Redo
5.0649 reviews

Gorgias: AI, Helpdesk & Chat
4.2614 reviews

Willdesk: Live Chat&AI Chatbot
4.8355 reviews

Chatway Live Chat & AI Chatbot
4.9256 reviews

SB: Helpdesk, Live Chat & FAQs
4.5245 reviews
x402 Logo

The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
About xpayAgency PartnersGitHubDiscordllms.txt
DevelopersDocumentationAPI ReferenceSDKs & LibrariesQuickstart GuideOpenAPI Spec
Stay Updated
Occasional product updates and agent-readiness playbooks from xpay (Agentically Inc.) — typically a couple of emails a month. Double opt-in: we email you a link to confirm before sending anything, and every email has one-click unsubscribe.
Social
  • For Publishers
    • News
    • Finance
    • Dev / Tech
    • Travel
    • View all verticals
  • Agent Feed
    • AI Search Engines
    • RAG Builders
    • Browser Agents
    • Vertical Research
    • Browse full catalog
  • Agent-Ready Index
    • SaaS Pricing Database
    • Agent-Ready SaaS Index
    • Verified band
    • AI & ML
    • Sales & CRM
  • Products
    • Pricing Widget
    • Monetize MCP Server
    • Paywall
    • Smart Proxy
    • Monetize AI Agents
    • xpay x402 Facilitator
  • Agentic Economy
    • Timeline
    • Resources
    • Manifesto
    • Stack
  • Agentic Commerce
    • Get listed
    • ChatGPT Ads
    • How ChatGPT Ads work
    • ChatGPT Ads · Apparel
    • ChatGPT Ads · Health & Beauty
    • xpay Listings · Amazon + Google
    • Pricing
    • Free audit
    • Shopify
    • WooCommerce
    • Apparel & Accessories
    • Health & Beauty
    • Overview
  • Commerce Index
    • Shopify apps directory
    • Agentic Commerce Ready Index
    • Methodology
    • Pet brands · WooCommerce
    • Pet brands · Shopify
  • Marketplace
    • 🛍️ xpay.deals — agentic storefront for deals
  • Protocols
    • Overview
    • x402
    • MPP
    • UCP
    • ACP
    • AP2
    • TAP
    • A2A
  • Agent Frameworks
    • Overview
    • LangChain
    • CrewAI
    • Claude MCP
    • AutoGPT
    • LangChain vs Mastra
    • LangGraph vs Pydantic AI
  • Company
    • About xpay
    • Blog
    • Docs
    • GitHub
  • Free prompts
    • Ecommerce prompts
    • Email marketing prompts
    • Product description prompts
    • Facebook ad prompts
    • Skincare prompts
    • Supplement prompts
    • Wine prompts
    • Electronics prompts

© 2025 Agentically Inc. All rights reserved.
Privacy PolicyTerms of UseAcceptable Use Policy