Commslayer: AI Helpdesk & Chat
by Actuals Oy
4.9
(234 reviews)
Best suited for stores using Facebook, Instagram and Judge.me, which it integrates with and willing to start free and move to $39/mo.
AI-powered helpdesk & chat by the ex-Lifetimely founders Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox brings live chat, email, WhatsApp, Instagram, Facebook, and TikTok into one helpdesk. The AI agent resolves tickets, edits orders, drafts replies, summarizes threads, auto-translates 40+ languages. If you run subscriptions on Recharge, Skio, Loop, Stay.ai, Kaching, or Appstle, it all works inside the helpdesk inbox. Unlimited agents on all plans. Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox brings live chat, email, WhatsApp, Instagram, Facebook, and TikTok into one helpdesk. The AI agent resolves tickets, edits orders, drafts replies, summarizes threads, auto-translates 40+ languages. If you run subscriptions on Recharge, Skio, Loop, Stay.ai, Kaching, or Appstle, it all works inside the helpdesk inbox. Unlimited agents on all plans. more AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs AI drafts, summaries, and auto-translate for 40+ languages on every ticket Unlimited helpdesk agents and seats on every plan Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle AI moderates ad and post comments on Instagram, Facebook, and TikTok
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $39/mo
free plan available · 4 tiers
90/100
Well supported · from 213 reviews
What it does
AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
AI drafts, summaries, and auto-translate for 40+ languages on every ticket
Unlimited helpdesk agents and seats on every plan
Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
AI moderates ad and post comments on Instagram, Facebook, and TikTok
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
100% FREE HELPDESK
Free
Unlimited agents and seats
300 conversations per month
300 AI agent messages & 300 AI drafts
Email, chat, WhatsApp, social DMs
Unlimited social media comments
Help center on your domain
Plus 800
$39/month
800 conversations per month
1,600 AI agent messages
1,600 AI drafts
Everything in Free, plus:
AI auto-labels, translate & summaries
Social media auto-moderation
Plus 2,000
$99/month
2,000 conversations per month
4,000 AI agent messages
4,000 AI drafts
Social media moderation
Scale
$299/month
6,000 conversations per month
12,000 AI agent messages
12,000 AI drafts
Everything in Plus, plus:
AI agent setup services
Direct Slack channel with our team
Pricing
Free
$39/month
$99/month
$299/month
90
/ 100Well supported
Scored on 213 merchant reviews we hold for Commslayer: AI Helpdesk & Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2026 · 213 reviews read| 2024 | 17 reviews |
|---|---|
| 2025 | 47 reviews |
| 2026 | 149 reviews |
What merchants say
4.9
4%
of reviews get an answer11%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 234. Open one to read it in full, with the developer's reply where there is one.
This app is incredible value and always innovating
Commslayer has brought my fuzzy brain feeling about customer service to clear thinking and strategic capability. The user interface is more responsive, user friendly, and straight forward for agents. And the AI Agent is the best we have used - easy to train and transfer tasks to slowly and steadily. I have reduced the customer service management time significantly and can easily integrate all apps as needed. Commslayer is the progressive, next generation e-commerce helpdesk.
Commslayer is the best platform we used! Constant improvement and the team always thinks outside of the box. They improve in ways we never thought we needed.
Great experience. Very good app and great support.
comment moderation works great
Really good app and great price. They keep improving the app and the Claude connection is really helpful for setting up AI Agent.
Amazing app - the best alternative to Gorgias (or any other stupidly expensive customer support app!). Super responsive and helpful team, packed with features, just unbelievable that this app is FREE to start with, then really low cost for the upgrade. I think one of the best things that it does is connect with AI. The API and MCP are incredible, with tons of access - integrates completely seamlessly with Claude or Codex agents. Blown away. Thanks Commslayer - keep doing what you're doing!
Commslayer: AI Helpdesk & Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Facebook, Instagram and Judge.me, which it integrates with and willing to start free and move to $39/mo.
There is a free plan, paid plans start at $39/month, and run to $299/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Commslayer: AI Helpdesk & Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Commslayer: AI Helpdesk & Chat rates 90 out of 100 — well supported — read from 213 merchant reviews. The developer has published replies to 8 of 213 reviews. The score reflects what the review record shows, nothing more.
234 merchants have reviewed Commslayer: AI Helpdesk & Chat, averaging 4.9 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 234 reviews
4.86 from 159 reviews
159 (was 47)
8 of 213 reviews
3 months
Free plan available. Free trial available.
January 1, 2024
2024 – 2026
Categories
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