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  1. xpay

  3. Shopify apps

  5. Store management

  7. Support

Store management

Support apps for Shopify

183 apps in Support across 5 sub-categories, ranked by verified merchant review volume. Every listing links through to its full review history.

See the rankingAll categories
183
Support apps
26,493
Reviews here
4.76
Average rating
Best-rated in SupportMinimum 10 reviews
1
Redo
5.0·Redo Tech, Inc
5.0
649 reviews
2
Zigpoll Customer Surveys
5.0·Argonautic Labs
5.0
500 reviews
3
Moose AI Chatbot & Live Chat
5.0·Vegahub Technology Inc.
5.0
447 reviews
4
CK: Abandoned cart on WhatsApp
5.0·Carthike
5.0
276 reviews
5
HelpLab FAQ Page, Product FAQs
5.0·Avocados Lab
5.0
200 reviews

Shopify support apps by sub-category

5 sub-categories inside Support, each with the apps the most merchants run.

Chat

114
Shopify Inbox4.6
Chatty AI Chatbot & Live Chat4.9
Tidio ‑ Live Chat & AI Chatbot4.8

Helpdesk

35
Tidio ‑ Live Chat & AI Chatbot4.8
Redo5.0
Gorgias: AI, Helpdesk & Chat4.2

Surveys

30
Powerful Contact Form Builder4.9
Hulk Contact Form Builder4.9
Zigpoll Customer Surveys5.0

FAQ

24
Chatty AI Chatbot & Live Chat4.9
Moose AI Chatbot & Live Chat5.0
HelpLab FAQ Page, Product FAQs5.0

Support - Other

14
Wizybot AI CRM & Chatbot4.6
Trusted Help Center & FAQ5.0
RetainIQ5.0

Best Shopify support apps

Ranked by verified merchant review volume. No paid placement.

1
Shopify Inbox
Shopify
4.6(5,468)
2
Powerful Contact Form Builder
Powerful Form
4.9(2,294)
Built for Shopify
3
Hulk Contact Form Builder
HulkApps
4.9(1,881)
Built for Shopify
4
Chatty AI Chatbot & Live Chat
Chatty AI Sales Agent - For live chat & helpdesk
4.9(1,782)
Built for Shopify
5
Tidio ‑ Live Chat & AI Chatbot
TIDIO LLC
4.8(1,244)
6
Pushdaddy Many Chat ,Cloud API
Pushdaddy
4.3(958)
7
Dondy: WhatsApp Marketing+Chat
Dondy
4.8(770)
8
Redo
Redo Tech, Inc
5.0(649)
9
Gorgias: AI, Helpdesk & Chat
Gorgias Inc.
4.2(614)
10
Zigpoll Customer Surveys
Argonautic Labs
5.0(500)
11
Moose AI Chatbot & Live Chat
Vegahub Technology Inc.
5.0(447)
Built for Shopify
12
SmartBot: Leading AI Chatbot
BestChat
4.7(425)
Built for Shopify
13
Qikify Contact Form Builder
Qikify Design
4.9(408)
Built for Shopify
14
Zoko: WhatsApp for D2C Brands
Bourbon Science Inc.
4.9(385)
15
SK Contact Form Builder
Squadkin Technologies Pvt Ltd
4.8(378)
Built for Shopify
16
Willdesk: Live Chat&AI Chatbot
Channelwill
4.8(355)
17
B: WhatsApp Chat, Abandon Cart
BiteSpeed
4.6(330)
18
SL: WhatsApp Chat + Marketing
SuperLemon App
3.3(325)
19
WhatFlow: Whatsapp Automation
Scrptble
3.9(324)
20
Chaty Chat Buttons & WhatsApp
Premio
4.9(283)
21
CK: Abandoned cart on WhatsApp
Carthike
5.0(276)
Built for Shopify
22
Chatra — Live Chat & Chatbot
Roger Wilco LLC
4.5(272)
23
KwikEngage: Whatsapp Marketing
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc.
4.9(262)
24
Chatway Live Chat & AI Chatbot
Premio
4.9(256)
25
∞ Facebook & Instagram Shop AI
DolphinSuite
4.9(254)
Built for Shopify
26
O: Chat buttons & Contact Form
Omega
4.9(248)
27
SB: Helpdesk, Live Chat & FAQs
Shark Byte, Inc
4.5(245)
28
RT: Social Chat, Live Chat
RoarTheme
4.6(234)
29
Musbu ‑ WhatsApp Chat Button
Codexade
4.8(218)
30
Ctx: WhatsApp Chat + Marketing
Softpulse Infotech
4.9(214)
31
DC: WhatsApp Marketing + API
DelightChat
4.8(205)
32
Cleverific AI Upsell & Editing
Cleverific, Inc
4.7(204)
33
QuickReply
QuickReply.ai
4.8(202)
34
HelpLab FAQ Page, Product FAQs
Avocados Lab
5.0(200)
Built for Shopify
35
Commslayer: AI Helpdesk & Chat
Actuals Oy
4.9(187)
36
Grapevine Post Purchase Survey
Union Works Apps
5.0(180)
Built for Shopify
37
Fairing Post Purchase Surveys
Fairing
5.0(180)
38
SEA Post Purchase Survey Quiz
SEA Commerce by Avada
4.9(170)
Built for Shopify
39
Zipchat AI Chatbot & Live Chat
ZIPCHAT INC
5.0(158)
Built for Shopify
40
EasySlide Accordion tabs & FAQ
NexusMedia
5.0(155)
Built for Shopify
41
StoreFAQ: Product FAQ Chatbot
Storeware
4.9(144)
Built for Shopify
42
Re:amaze AI Helpdesk & Chat
Reamaze
4.5(143)
43
Wizybot AI CRM & Chatbot
Wizybot Inc
4.6(142)
44
EAZE Button
GTY AG
4.8(142)
Built for Shopify
45
BestChat: AI Chatbot+Live Chat
BestChat
4.8(132)
46
D: AI FAQ Page
DDSHOP APPS
4.6(130)
47
SeedGrow WhatsApp Chat Widget
SeedGrow Apps
4.9(119)
Built for Shopify
48
Chizy: AI Chatbot & Live Chat
Chizy
5.0(119)
Built for Shopify
49
Verifast AI Chatbot + AI Chat
Verifast
5.0(118)
50
Richpanel: AI Customer Support
Richpanel Inc
4.6(116)
51
Robo Calls ‑ Pakistan
Devsol
5.0(113)
52
Wati: AI Chat & Abandoned Cart
WATI: WhatsApp Team Inbox
3.7(112)
53
Rapid Reviews: Product Reviews
William Belk
5.0(108)
Built for Shopify
54
KNO Post Purchase Surveys
KnoCommerce Inc
4.9(108)
55
Moose WhatsApp Chat Button
Vegahub Technology Inc.
5.0(107)
Built for Shopify
56
Spur: AI Chat & Helpdesk
Spur
5.0(105)
57
Flyweight AI Chatbot & AI Chat
Flyweight GmbH
4.8(104)
Built for Shopify
58
Zotabox Contact Form Builder
Zotabox
4.7(104)
59
SureCust Forms Builder, Locks
SureCust
4.9(95)
Built for Shopify
60
Rep AI: AI Agent & Live Chat
Rep AI Technologies Inc.
4.7(92)

Shopify support app questions

We track 183 Shopify apps in Support, drawn from the Shopify App Store. That count covers this category and everything beneath it.

By verified merchant review volume, Shopify Inbox from Shopify leads this category with 5,468 reviews and a 4.6-star average. Review count is the closest public proxy for install base — the Shopify App Store does not publish install numbers.

Redo holds the highest rating in this category at 5.0 stars across 649 reviews. We only rank apps with at least 10 reviews — a five-star average from two reviews is not a rating.

By verified merchant review volume from the Shopify App Store, highest first. We do not accept payment for placement and there are no sponsored positions in this list.

The catalogue is refreshed weekly from the Shopify App Store. Ratings and review counts move between refreshes, so always check the app listing itself before installing.

Shopify categories related to support

Operations
344 apps
Security
177 apps
Finances
117 apps

Explore more Shopify apps

Jump to another category, or to the apps the most merchants run across the whole catalogue.

Browse by category
Marketing and conversion (2,009)Store design (1,472)Orders and shipping (946)Store management (855)Selling products (543)Sales channels (294)Finding products (293)
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See the top 100
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