Trusted Help Center & FAQ
by Trusted apps
5.0
(84 reviews)
Best suited for stores looking to reduce support volume and staff time with a self-service help center and FAQ.
We help you to create SEO prepared FAQ pages for your store and a help center for your customers! FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge! Alongside the global FAQ - add SEO prepared FAQs to products, collections, blogs and any other custom page! FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge! Alongside the global FAQ - add SEO prepared FAQs to products, collections, blogs and any other custom page! more Create help center FAQ's that improve SEO, match your theme and your needs. Fully customize questions and answers with our easy to use admin dashboard. Static page that supports multiple language translations, product page FAQ's. Show FAQs in a separate page and your product, collection & any other pages. Admin is able to add images and videos to FAQ answers, format texts.
Copy from the Shopify App Store listing, unedited.FAQ
Bottom line
operating cost and staff time
From $4.17/mo
free plan available · 4 tiers
60/100
Solid · from 82 reviews
What it does
Create help center FAQ's that improve SEO, match your theme and your needs.
Fully customize questions and answers with our easy to use admin dashboard.
Static page that supports multiple language translations, product page FAQ's.
Show FAQs in a separate page and your product, collection & any other pages.
Admin is able to add images and videos to FAQ answers, format texts.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
FREE
Free
Main FAQ in a separate URL
Prepared FAQ templates
Fully customizable design
Easy to use
SEO friendly FAQ's
Mobile responsive
Monthly
$4.99/month
Beautiful Product FAQ's
Custom FAQ placement
SEO friendly
Yearly
$49.99/year
Lifetime
$79 one-time charge
One time payment
Pricing
Free
$4.99/month
$49.99/year
$79 one-time charge
60
/ 100Solid
Scored on 82 merchant reviews we hold for Trusted Help Center & FAQ, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 82 reviews read| 2021 | 13 reviews |
|---|---|
| 2022 | 5 reviews |
| 2023 | 25 reviews |
| 2024 | 13 reviews |
| 2025 | 17 reviews |
| 2026 | 9 reviews |
What merchants say
5.0
0%
of reviews get an answer15%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 84. Open one to read it in full, with the developer's reply where there is one.
This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!
So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!
This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!
I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!
Exceptional support.
E.X.A.C.T.L.Y. what I have been looking for. A great and flexible app which provides an FAQ scheme at a global and component level. Not to forget the great support from Vik ! Thank you
Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.
The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.
Trusted Help Center & FAQ FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to reduce support volume and staff time with a self-service help center and FAQ.
There is a free plan, paid plans start at $4.17/month, and run to $79/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Trusted Help Center & FAQ's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Trusted Help Center & FAQ rates 60 out of 100 — solid — read from 82 merchant reviews. The developer has published replies to 0 of 82 reviews. The score reflects what the review record shows, nothing more.
84 merchants have reviewed Trusted Help Center & FAQ, averaging 5.0 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 84 reviews
4.95 from 19 reviews
19 (was 9)
0 of 82 reviews
18 days
Free plan available. Free trial available.
January 25, 2021
2021 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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