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FAQ
StoreFAQ: Product FAQ Chatbot
StoreFAQ: Product FAQ Chatbot
by Storeware
4.9
(144 reviews)
Best suited for merchants looking to answer common product questions with an automated chatbot.
Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, FAQ accordions, and an AI Chatbot for instant customer support. Create answers faster with AI, organize FAQs with a drag-and-drop builder, and display them anywhere: FAQ page, product page, collection page, or custom page. Add FAQ schema/JSON-LD to improve search visibility, use the AI Chatbot, Instant Answer, and Live Chat to answer shoppers in real time, and reduce repetitive support tickets without a heavy helpdesk setup. StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, FAQ accordions, and an AI Chatbot for instant customer support. Create answers faster with AI, organize FAQs with a drag-and-drop builder, and display them anywhere: FAQ page, product page, collection page, or custom page. Add FAQ schema/JSON-LD to improve search visibility, use the AI Chatbot, Instant Answer, and Live Chat to answer shoppers in real time, and reduce repetitive support tickets without a heavy helpdesk setup. more Reduce support tickets with AI-generated FAQs and instant answers Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers Answer product queries in real time with AI Chatbot and Live Chat Export or Import FAQs easily & build your customer help center instantly Write answers instantly for Frequently Asked Questions with the help of AI
Copy from the Shopify App Store listing, unedited.FAQ
Top line
conversion rate
From $7.99/mo
free plan available · 4 tiers
59/100
Mixed signals · from 144 reviews
What it does
Reduce support tickets with AI-generated FAQs and instant answers
Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers
Answer product queries in real time with AI Chatbot and Live Chat
Export or Import FAQs easily & build your customer help center instantly
Write answers instantly for Frequently Asked Questions with the help of AI
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
Up to 100 FAQ Page Views
Unlimited FAQs & FAQ Groups
AI Chatbot & Write FAQs with AI
AI Conversations 25 (Lifetime)
Train on AI Products Up to 50
FAQ Export/Import
Professional
$7.99/month
Up to 500 FAQ Page Views
AI Conversations 50/mon
Train on AI Products Up to 150
Multilingual FAQ
Dedicated Support
Growth
$14.99/month
Up to 2000 FAQ Page Views
AI Conversations 100/mon
Train on AI Products Up to 300
Enterprise
$49.99/month
Unlimited FAQ Page Views
AI Conversations 500/mon
Train on AI Products Up to 2,000
Priority Support
Pricing
Free
$7.99/month
$14.99/month
$49.99/month
59
/ 100Mixed signals
Scored on 144 merchant reviews we hold for StoreFAQ: Product FAQ Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2026 · 144 reviews read| 2024 | 3 reviews |
|---|---|
| 2025 | 103 reviews |
| 2026 | 38 reviews |
What merchants say
4.9
1%
of reviews get an answer6%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 144. Open one to read it in full, with the developer's reply where there is one.
I honestly can't imagine running my small business without StoreFAQ anymore. It helps me every single day by answering repetitive customer questions, saving me hours of work and allowing me to focus on growing my brand. It's one of those tools that quietly becomes essential.
After trying a lot of apps, only this one met our expectations. The FAQ page looks very well: clean and modern view. It is very easy to manage. Also the staff is very responsive. I recommentd this app.
We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries. The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional on the front end. Support has also been responsive and helpful whenever needed. Overall, a great app that does exactly what it promises, highly recommended
This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.
Good support from Florence
I have been a customer of this app for over the last year now - they have got better and better with the product offered. Customer support is excellent and personable. Great APP & Company.
Michelle was incredibly responsive and helpful in getting my FAQ up on my site. I'm so happy with this product. Thank you!
Instalé StoreFAQ para agregar preguntas frecuentes en las páginas de producto de mi tienda y la experiencia ha sido muy positiva. La app es fácil de configurar y el widget de Instant Answers le da a los clientes una forma rápida de resolver sus dudas. Tuve algunos inconvenientes técnicos al inicio, pero el equipo de soporte — especialmente Nicole — fue muy atenta, paciente y resolvió todos los problemas de manera eficiente. Incluso accedieron a mi tienda como colaboradores para hacer los ajustes necesarios directamente. La recomiendo ampliamente para cualquier tienda que quiera mejorar la experiencia del cliente con una sección de FAQ bien integrada.
StoreFAQ: Product FAQ Chatbot FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants looking to answer common product questions with an automated chatbot.
There is a free plan, paid plans start at $7.99/month, and run to $49.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
StoreFAQ: Product FAQ Chatbot's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard StoreFAQ: Product FAQ Chatbot rates 59 out of 100 — mixed signals — read from 144 merchant reviews. The developer has published replies to 1 of 144 reviews. The score reflects what the review record shows, nothing more.
144 merchants have reviewed StoreFAQ: Product FAQ Chatbot, averaging 4.9 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 144 reviews
4.87 from 63 reviews
63 (was 80)
1 of 144 reviews
15 days
Free plan available
January 3, 2024
2024 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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