SmartBot: Leading AI Chatbot
by BestChat
4.7
(435 reviews)
Best suited for stores doing 50–20,000 products, stores using ChatGPT, Gemini and Gorgias, which it integrates with and willing to start free and move to $30/mo.
24/7 Unlimited AI Chatbot & Live Chat for Sales & Support SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. more Deep Learning AI: Understands products, policies, pages, and store knowledge. Smarter Sales: Boost conversions with AI recommendations and support. Custom Workflows: Set business rules and let AI follow them automatically. Omnichannel Messaging: AI hands off to live agents via WhatsApp and email. Product Highlighting: AI extracts selling points to aid purchase decisions.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many products?
Starter
$30/month
≈ $0.10 per product
Free ($0/mo) will not stretch this far — it caps out on products.
Next step up is Growth at $100/mo — $70 more a month.
Chat
Top line
conversion rate and average order value
From $30/mo
free plan available · 4 tiers · priced by products
69/100
Solid · from 430 reviews
What it does
Deep Learning AI: Understands products, policies, pages, and store knowledge.
Smarter Sales: Boost conversions with AI recommendations and support.
Custom Workflows: Set business rules and let AI follow them automatically.
Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
Product Highlighting: AI extracts selling points to aid purchase decisions.
Pricing
Free
$30/month
$100/month
$300/month
69
/ 100Solid
Scored on 430 merchant reviews we hold for SmartBot: Leading AI Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 430 reviews read| 2023 | 4 reviews |
|---|---|
| 2024 | 143 reviews |
| 2025 | 194 reviews |
| 2026 | 89 reviews |
What merchants say
4.7
92%
of reviews get an answer6%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 435. Open one to read it in full, with the developer's reply where there is one.
Efficace et rassurant
Just incredible! Easy to install, and it will make life easier!
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us. Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business. We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products. For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
SmartBot: Leading AI Chatbot FAQ
Answered from this app's own listing and its full review record.
Best suited for stores doing 50–20,000 products, stores using ChatGPT, Gemini and Gorgias, which it integrates with and willing to start free and move to $30/mo.
There is a free plan, paid plans start at $30/month, and run to $300/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
SmartBot: Leading AI Chatbot's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard SmartBot: Leading AI Chatbot rates 69 out of 100 — solid — read from 430 merchant reviews. The developer has published replies to 397 of 430 reviews. The score reflects what the review record shows, nothing more.
435 merchants have reviewed SmartBot: Leading AI Chatbot, averaging 4.7 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 435 reviews
4.71 from 126 reviews
126 (was 275)
397 of 430 reviews
11 days
Free plan available
August 1, 2023
2023 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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