Fairing Post Purchase Surveys
by Fairing
5.0
(180 reviews)
Best suited for merchants looking to gather post-purchase feedback and integrate survey data into analytics and email platforms like Klaviyo.
Post-purchase surveys that boost revenue—track attribution, NPS, & more. NEW Analytics integration! Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. more Analytics integration! Analyze your Fairing data directly in Shopify Analytics. Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc Integrations: MCP (Claude), Klaviyo, Google Sheets, Shopify Flow, & 25 more! Smart Targeting: new v returning, product purchased, geography + translations. AI attribution insights! Your own personalized insights, delivered weekly.
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $15/mo
free plan available · 4 tiers
54/100
Mixed signals · from 181 reviews
What it does
Analytics integration! Analyze your Fairing data directly in Shopify Analytics.
Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc
Integrations: MCP (Claude), Klaviyo, Google Sheets, Shopify Flow, & 25 more!
Smart Targeting: new v returning, product purchased, geography + translations.
AI attribution insights! Your own personalized insights, delivered weekly.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Up to 50 orders
Free
Post-purchase Surveys
Unlimited Questions & Responses
Analyze LTV Against Survey Responses
AI-Generated Attribution Insights
NPS Surveys
25+ Integrations (e.g. Klaviyo, Meta)
Up to 200 Orders
$15/month
Up to 500 Orders
$49/month
Up to 5K Orders
$149/month
Pricing
Free
$15/month
$49/month
$149/month
54
/ 100Mixed signals
Scored on 181 merchant reviews we hold for Fairing Post Purchase Surveys, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2018–2026 · 181 reviews read| 2018 | 16 reviews |
|---|---|
| 2019 | 23 reviews |
| 2020 | 18 reviews |
| 2021 | 49 reviews |
| 2022 | 14 reviews |
| 2023 | 28 reviews |
| 2024 | 19 reviews |
| 2025 | 10 reviews |
| 2026 | 4 reviews |
What merchants say
5.0
1%
of reviews get an answer33%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 180. Open one to read it in full, with the developer's reply where there is one.
Easy to set up, and customers started using it right away! Support reached out to me to assist if needed, but so far it's been really straight forward, with lots of functionality if we want to dive further. We're happy to have this app.
Really easy to set up, and has made it really easy to know which influencers and creators are driving sales. Fairing has unlocked an entire layer of marketing intelligence that we were previously blind to.
I used fairing weekly if not more for quick insights into our customer base. It's so easy to edit questions and launch new ones. No complaints!
Fairing is one of the single best (and easiest) investments any brand can make whether a bootstrapped startup or enterprise level. Easy to launch, integrates with every system, led by an expert team that carries knowledge of several industries, and most importantly - one of the most scalable ways to get customer insights.
Fairing lets us understand how the shopping experience impacted our customers. We're using a combination of onsite surveys, post-purchase and post-delivery surveys to learn how we can improve our overall customer experience. The Fairing team is really impressive with customer service. I hadn't reached out before and needed help with the Google Sheets integration and they helped with everything! Awesome service, and great product.
Fairing has given us invaluable insights about our customers - from how they discovered us to the nuances of behavior by country. The Fairing team continues to be a fantastic partner to us, giving us strategic recommendations on how to enhance our post-purchase surveys & providing a unique perspective on how to leverage the insights we're collecting. I cannot recommend Fairing enough!
Fairing has been tremendous in allowing us to understand how our customers are hearing about us. The Fairing team has been an incredible thought partner regarding how to further enhance our post checkout surveys to ask questions better, make the experience easier for our customers to respond, and clean up responses so they are more actionable for our team.
Fairing is really simple to get set up and their team is great to work with. Don't take the ease of use to mean the product is not sophisticated, it is and getting the data into our Looker instance has been easy too - though for quick analysis, I go straight to the dashboard
Fairing Post Purchase Surveys FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants looking to gather post-purchase feedback and integrate survey data into analytics and email platforms like Klaviyo.
There is a free plan, paid plans start at $15/month, and run to $149/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Fairing Post Purchase Surveys's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Fairing Post Purchase Surveys rates 54 out of 100 — mixed signals — read from 181 merchant reviews. The developer has published replies to 2 of 181 reviews. The score reflects what the review record shows, nothing more.
180 merchants have reviewed Fairing Post Purchase Surveys, averaging 5.0 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 180 reviews
5.00 from 8 reviews
8 (was 16)
2 of 181 reviews
5 months
Free plan available. Free trial available.
May 7, 2018
2018 – 2026
Categories
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