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Lucky Orange Heatmaps & Replay
Lucky Orange Heatmaps & Replay
by Lucky Orange LLC
4.7
(804 reviews)
Best suited for stores getting 100 to 10,000 pageviews monthly who want heatmaps and session replays to understand customer behavior.
Probably not for you if your store exceeds 10,000 pageviews a month.
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights. See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights. more Session Recording & Heatmaps – Understand visitor behavior with visual analytics Surveys – Ask visitors questions to to uncover barriers and motivations Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout Discovery – Ask questions and get AI-powered answers from your site’s data Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
Launch
$19/month
≈ $0.06 per pageview
Free ($0/mo) will not stretch this far — it caps out on pageviews/month.
Next step up is Build at $39/mo — $20 more a month.
Analytics
Top line
conversion rate
From $19/mo
free plan available · 4 tiers · priced by pageviews/month
64/100
Solid · from 802 reviews
What it does
Session Recording & Heatmaps – Understand visitor behavior with visual analytics
Surveys – Ask visitors questions to to uncover barriers and motivations
Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
Discovery – Ask questions and get AI-powered answers from your site’s data
Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
Pricing
Free
$19/month
$39/month
$89/month
64
/ 100Solid
Scored on 802 merchant reviews we hold for Lucky Orange Heatmaps & Replay, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2014–2026 · 802 reviews read| 2014 | 3 reviews |
|---|---|
| 2015 | 6 reviews |
| 2016 | 19 reviews |
| 2017 | 13 reviews |
| 2018 | 17 reviews |
| 2019 | 17 reviews |
| 2020 | 46 reviews |
| 2021 | 36 reviews |
| 2022 | 26 reviews |
| 2023 | 135 reviews |
| 2024 | 249 reviews |
| 2025 | 177 reviews |
| 2026 | 58 reviews |
What merchants say
4.7
91%
of reviews get an answer12%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 804. Open one to read it in full, with the developer's reply where there is one.
We've been really impressed with Lucky Orange's capabilities. They excel at data tracking down to the smallest nuance and more importantly they have figured out how to implement AI in an effective and genuinely useful manner, saving our team from digging through volumes of raw data. 10 out of 10 recommend.
This app is really useful, especially when you're first starting out as you can see exactly what your customers are looking at and for how long. You can even see where their mouse is moving (which is often following their eye movements). I've often watched a playback of a customer journey and seen something that could be improved on the website - or even where something wasn't showing correctly. You can also see when a potential customer is coming back to view something for a second, third or fourth time. There are more features but this is what I've found most useful to date.
Overall great experience with using lucky orange. The detail you get in the replays and insights is great for a new business to see where they can improve and make changes to maximise conversion and customer satisfaction. Thank you.
Lucky orange help me remove friction from my check out page only a few days after turning it on. It feels like magic to be able to get this type of data and make changes to better inform potential shoppers and answer the questions they want to know about our product.
Very useful app I have installed and used across three of my websites in the last few years. Lucky Orange lets me watch in real time what customers are doing and what they're clicking on. Many times I can work out which wholesale customer it is and if they're having trouble working out how to place an order I just jump on the phone and call them at the time. Has won and saved many an order.
I found this app by recommendation from chatgpt and have had my store live for just over a week now. So far the Lucky Orange app has been really useful for monitoring clients behaviour. The app can play videos of what named people have done whilst visiting my store, and it's listed on the side as well, search made, item added to cart etc. After being in the textile design industry for 25+ years, I have just set up my gated online store, selling my design archive of 17000+ designs b2b. Lucky Orange will be a useful tool to monitor that clients are not just browsing my store as a free inspiration library.
Lucky Orange is great for shopify stores. What sets it apart is the ability to watch real session recordings on your checkout page, so you can see exactly where customers drop off is and to improve your conversion rate.
Amazing service!! I previously used Lucky Orange before and had a great experience. Recently relaunch our brand and wanted to get set up right away but was having some minor tech issues. Reach out to the team and they quickly resolved the issues within in mins. Justin Tomlinson and the entire engineering team were super helpful, patient and thoughtful. They made my small business feel valuable and will be continuing to use this amazing app. Thank you again.
Lucky Orange Heatmaps & Replay FAQ
Answered from this app's own listing and its full review record.
Best suited for stores getting 100 to 10,000 pageviews monthly who want heatmaps and session replays to understand customer behavior. Probably not for you if your store exceeds 10,000 pageviews a month.
There is a free plan, paid plans start at $19/month, and run to $89/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Lucky Orange Heatmaps & Replay's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Lucky Orange Heatmaps & Replay rates 64 out of 100 — solid — read from 802 merchant reviews. The developer has published replies to 731 of 802 reviews. The score reflects what the review record shows, nothing more.
804 merchants have reviewed Lucky Orange Heatmaps & Replay, averaging 4.7 out of 5. We hold the review history from 2014 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 804 reviews
4.61 from 95 reviews
95 (was 235)
731 of 802 reviews
12 days
Free plan available
July 8, 2014
2014 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Lucky Orange Heatmaps & Replay
Same categories, by review volume.
