Lucky Orange Heatmaps & Replay
by Lucky Orange LLC
4.7
(877 reviews)
Best suited for stores doing 100–10,000 pageviews/month, stores using Google Analytics, HubSpot and Optimizely, which it integrates with and willing to start free and move to $19/mo.
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights. Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back. Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back. more Watch session recordings and heatmaps to see where shoppers get stuck. Track cart abandonment and checkout drop-off by product and step. Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout. Follow every step from browsing to purchase with conversion funnels. Ask visitors directly what's stopping them from buying with surveys.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
Launch
$19/month
≈ $0.06 per pageview
Free ($0/mo) will not stretch this far — it caps out on pageviews/month.
Next step up is Build at $39/mo — $20 more a month.
Analytics
Top line
conversion rate
From $19/mo
free plan available · 4 tiers · priced by pageviews/month
64/100
Solid · from 821 reviews
What it does
Watch session recordings and heatmaps to see where shoppers get stuck.
Track cart abandonment and checkout drop-off by product and step.
Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout.
Follow every step from browsing to purchase with conversion funnels.
Ask visitors directly what's stopping them from buying with surveys.
Pricing
Free
$19/month
$39/month
$89/month
64
/ 100Solid
Scored on 821 merchant reviews we hold for Lucky Orange Heatmaps & Replay, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2014–2026 · 821 reviews read| 2014 | 3 reviews |
|---|---|
| 2015 | 6 reviews |
| 2016 | 19 reviews |
| 2017 | 13 reviews |
| 2018 | 17 reviews |
| 2019 | 17 reviews |
| 2020 | 46 reviews |
| 2021 | 36 reviews |
| 2022 | 26 reviews |
| 2023 | 135 reviews |
| 2024 | 249 reviews |
| 2025 | 177 reviews |
| 2026 | 77 reviews |
What merchants say
4.7
91%
of reviews get an answer12%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 877. Open one to read it in full, with the developer's reply where there is one.
I ran into an issue while using Lucky Orange, and the support team guided me through the steps to resolve it. They were patient, helpful, and made the process easy to follow. Everything is working well now. Great customer support!
This app is really good and it helped me to discover problems with broken URLs for my ads and it helped me to see what products people are interested in. I highly recommend it.
Lucky Orange has already proved worthwhile for my store, Just A Clock Collector. Watching real visitors shop helped me catch our clock movement finder returning irrelevant search results, which we’ve since corrected. I also added buttons to sold-out vintage clock pages directing shoppers to related collections—and I can actually see customers using them! Instead of guessing what needs improvement, I’m making changes based on how people really use the site. It’s helped me spot issues I would have missed just looking at traffic numbers and turn those observations into a better shopping experience.
Not just Heatmaps, but deeper business analytics to help you grow your business. Highly recommended!
I had an onboarding call with Justin Tomlinson for Lucky Orange, and he was absolutely amazing. He answered all of my questions efficiently, but what I appreciated most was that he also took the time to point out things I didn’t even think to ask about. He gave me so much helpful information and insight into how to better understand and use the platform. I almost forgot to ask about the Discovery AI feature, and Justin made sure to explain that clearly as well. He was knowledgeable, patient, thorough, and made the entire onboarding experience extremely valuable. It really makes a difference when you invest in a company and they have people who genuinely help you understand how to use the product instead of just leaving you to figure everything out on your own. I left the call feeling much more confident about using Lucky Orange and understanding my visitor data and analytics. Thank you, Justin, for such a great experience. I really appreciated your help!
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Really well working
Lucky Orange Heatmaps & Replay FAQ
Answered from this app's own listing and its full review record.
Best suited for stores doing 100–10,000 pageviews/month, stores using Google Analytics, HubSpot and Optimizely, which it integrates with and willing to start free and move to $19/mo.
There is a free plan, paid plans start at $19/month, and run to $89/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Lucky Orange Heatmaps & Replay's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Lucky Orange Heatmaps & Replay rates 64 out of 100 — solid — read from 821 merchant reviews. The developer has published replies to 746 of 821 reviews. The score reflects what the review record shows, nothing more.
877 merchants have reviewed Lucky Orange Heatmaps & Replay, averaging 4.7 out of 5. We hold the review history from 2014 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 877 reviews
4.65 from 107 reviews
107 (was 222)
746 of 821 reviews
12 days
Free plan available
July 8, 2014
2014 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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