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  5. Chizy: AI Chatbot & AI Chat

Chizy: AI Chatbot & AI Chat

by Chizy

5.0

(134 reviews)

62/100 · SolidBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing 200–25,000 products, stores using Mobile App Builders, Page Builders, Inbox and Whatsapp, Messenger, Instagram, which it integrates with and willing to start free and move to $19/mo.

Super Smart AI chatbot (unlimited AI chat) trained on your store, boost sales &reduce manual support Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages. Customize chatbot look & tone to match your brand, and let Chizy take care of the rest Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages. Customize chatbot look & tone to match your brand, and let Chizy take care of the rest more AI automatic learning + custom training: create a 24/7 human-like sales agent In-chat product browsing:let shopper explore & buy while chatting (deal-closer!) AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels! Seamless transition from AI to human via our live chat or WhatsApp, phone, email Live chat & inbox: flexible human handover, notifications and chat settings.

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many products?
600
Free≤ 200
Starter≤ 1,000
Growth≤ 5,000
Scale≤ 25,000

Starter

$19/month

≈ $0.03 per product

600 of 1,000 products40% headroom

Free ($0/mo) will not stretch this far — it caps out on products.

Next step up is Growth at $69/mo — $50 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $19/mo

free plan available · 4 tiers · priced by products

How it’s supported
62/100

Solid · from 125 reviews

What it does

AI automatic learning + custom training: create a 24/7 human-like sales agent

In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)

AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels!

Seamless transition from AI to human via our live chat or WhatsApp, phone, email

Live chat & inbox: flexible human handover, notifications and chat settings.

Pricing
Free plan available. Free trial available.
Free

Free

Free
AI learns max 200 products -Unlimited AI
Order tracking & product recommendation
Live chat with human handover
90-day live chat history
Proactive messages
Starter

$19/month

Lowest paid plan
AI learns up to 1000 products
All free plan features
Unlimited live chat history
Re-sync store data to AI anytime
AI replies on WhatsApp, IG, Messenger
Advanced proactive sales chat
Growth

$69/month

AI learns up to 5000 products
All starter plan features
Learn Blogs & Live product pages
More integrations: Zendesk, website, etc
Scale

$199/month

AI learns up to 25000 products
All growth plan features
Priority support
Prioritize feature requests
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

62

/ 100
Solid
medium confidence

Scored on 125 merchant reviews we hold for Chizy: AI Chatbot & AI Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 125 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 125 reviews read
Reviews per year
20257 reviews
2026118 reviews
What merchants say

5.0

134 reviews
5★99%
4★0%
3★0%
2★0%
1★1%
Developer replies
2%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 125 reviews read. Typical reviewer had used the app for 7 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 134. Open one to read it in full, with the developer's reply where there is one.

Great chatbot. The bot understood the website without requiring a tedious information-dumping ritual, which is frankly the bare minimum we should expect from technology in this century. Jade was incredibly helpful throughout the setup process, assisting us with the customisation needed to ensure the final experience was properly aligned with our brand. The level of support, attention to detail, and flexibility has been outstanding. An all-round impressive experience.

GREAT

Very happy with the application. It covers all my needs and even more. Thanks to the developers. Special thanks to Kevin for helping with the setup and incredible support and making the necessary changes for our store!

So far so good! Amazing experience.

Product works well with my site and the ability to add training data at any time is wonderful. It has done a good job answering customers' questions and sending customers to us when there isn't a great automated answer for a very specific question. It also is very polite when visitors try to add emojis or other non-question info into the chat box. Customer support has been terrific - very fast to respond with helpful tips.

works really fast, doesn't lag, and follows the rules

AI Chatbot saves a lot of time answering customers' questions. It was easy to set up, and the information given to customers by AI is accurate. I love the integration with Shopify Inbox: I get notifications about new messages on my phone's Inbox app!

I don't recommend it! The site takes 20 seconds longer to load on the mobile version, and the app puts a lot of strain on the site and doesn't work correctly. Test it on a different site than the live version, otherwise you could ruin your conversion rate.

Developer repliedHi there, Following up on our earlier discussion, we tried reaching you by email but haven’t received a response yet. We’ve conducted a detailed review of your store’s performance and would like to share our findings with you. First of all, I’m truly sorry for the inconvenience caused by the performance concerns. We fully understand how important site speed is for customer experience. After carefully analyzing the data, it appears that the Chizy app is not the main factor affecting your store’s performance. Your current performance score is 45: https://pagespeed.web.dev/analysis/https-iplantbased-ae/8lcmci0k05?form_factor=mobile Compared to the previous score of 34: https://pagespeed.web.dev/analysis/https-iplantbased-ae/bqvvfipsl4?form_factor=mobile We can see significant changes in the critical (red) performance factors, mainly related to scripts from Klaviyo, Facebook, and Instagram: Score 34: https://prnt.sc/ECmU0DqazCp4 Score 45: https://prnt.sc/qINVTREljjdW Chizy only appears in the warning (yellow) section, which has a much lower impact on performance: https://prnt.sc/-de7ikDDu-XZ --> We will continue optimizing our app to reduce any impact further, but based on this analysis, Chizy is not the primary cause of the low performance score. Regarding the observation that “loading speed reduced by 20 seconds after disabling Chizy,” this is likely related to browser caching. On the first load, resources (including Chizy) are not cached, so it takes longer. On subsequent loads, cached resources significantly reduce loading time, which can create the impression that disabling an app improved performance. We are continuously working to optimize Chizy and would truly appreciate another opportunity to support your store. If you’re open to trying Chizy again, we will surely re-evaluate performance together and ensure it’s optimized as much as possible for your setup. Please don’t hesitate to share any further concerns - we’ll do our best to address them. Best, Show more

Chizy: AI Chatbot & AI Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 200–25,000 products, stores using Mobile App Builders, Page Builders, Inbox and Whatsapp, Messenger, Instagram, which it integrates with and willing to start free and move to $19/mo.

There is a free plan, paid plans start at $19/month, and run to $199/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Chizy: AI Chatbot & AI Chat's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Chizy: AI Chatbot & AI Chat rates 62 out of 100 — solid — read from 125 merchant reviews. The developer has published replies to 3 of 125 reviews. The score reflects what the review record shows, nothing more.

134 merchants have reviewed Chizy: AI Chatbot & AI Chat, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 134 reviews


Rating, last 12 months

4.97 from 122 reviews


New reviews, last 12 months

122


Developer replies

3 of 125 reviews


Typical reviewer had used it

7 days


Pricing

Free plan available. Free trial available.


On the App Store since

September 4, 2025


Review history held

2025 – 2026

Integrates with
Checkout
Shopify Admin
ai agent, all themes, chatbot
Mobile App Builders
Page Builders, Inbox
Whatsapp, Messenger, Instagram

Categories
Chat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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