AI Chatbot saves a lot of time answering customers' questions. It was easy to set up, and the information given to customers by AI is accurate. I love the integration with Shopify Inbox: I get notifications about new messages on my phone's Inbox app!

I don't recommend it! The site takes 20 seconds longer to load on the mobile version, and the app puts a lot of strain on the site and doesn't work correctly. Test it on a different site than the live version, otherwise you could ruin your conversion rate.

I've used Clarity and other chat agents and not been very impressed with them. This one however learns your products, has the ability to have additional knowledge added, and fully customizable. Combine that with the factor that it was easy to setup in under 10 minutes it was a life changer. Thankyou Chizy from the Paddle and Pour Team!

Amazing app...and it's free. I was using another chat app, but got curious about AI apps and this is great. It scans your website and prepares itself with all the knowledge. You can also add more knowledge as you go, for things that may not be on your website. We have a 'real' store also and hold workshops there so some people may have questions about that so I found it really helpful that I can add my own information to be processed by the AI when replying to customers. 10/10 from me.

We’ve tested several AI chatbot solutions for our store, and has honestly been one of the best support experiences we’ve had with any Shopify app. What impressed us most is not only the chatbot itself, but the team behind it. They are incredibly responsive, open to feedback, and genuinely committed to improving the product based on merchant needs. During our setup, we shared advanced use cases related to our customer service workflow with , Click & Collect order statuses, AI knowledge training, and cart/theme integration. The Chizy team listened carefully, escalated technical issues quickly, and fixed important functionality on our store, including cart refresh issues and order fulfillment status interpretation, in a very short time. What really stands out is that they don’t just provide standard support replies, they actually collaborate with you to make the product better. They took our technical suggestions seriously, reviewed Shopify GraphQL logic we shared, and implemented fixes that made the chatbot much more accurate for our business. The app has huge potential, and if they continue at this pace, it can become one of the strongest AI customer service tools in the Shopify ecosystem. Highly recommended, especially for merchants looking for a team that truly listens, acts fast, and keeps improving. 5 stars from us.

The chatbot was easy to train and Jade from support was very helpful. They even give you suggestions on how to improve customer experience when using the chat. They fixed everything for me! It took me a while to choose which AI chatbot to go with and I'm glad I chose Chizy.

so far so good.. wanted a simple option to help customers find info they need. Working on training it up properly to get it to spit out the info I want it to. Already better than the last one I tried and think it will be great with a bit of tweaking.

Dit is echt een goede oplossing als je opzoek bent naar een proffesionele ai chatbot. Je kunt de ai goed trainen door de benodige informatie te voeden. Aanpassingen zijn gemakkelijk te maken. Grootste plusplunt is de support die Chizy heeft, wij hadden wat vragen en die werden binnen minuten opgelost, echt top!