Zoko WhatsApp Marketing & Chat
by Bourbon Science Inc.
4.9
(463 reviews)
Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. more Customers browse your Shopify catalog and buy inside WhatsApp - no redirect Send WhatsApp campaigns using Shopify segments - purchases, tags, activity Whole team, one WhatsApp number - chats, calls, voice notes and live translation Recover carts, send post-purchase updates, upsells & retention - fully automated Answer customer questions with AI - your team steps in only when it matters
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $49.99/mo
4 tiers
80/100
Well supported · from 449 reviews
What it does
Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
Whole team, one WhatsApp number - chats, calls, voice notes and live translation
Recover carts, send post-purchase updates, upsells & retention - fully automated
Answer customer questions with AI - your team steps in only when it matters
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter
$49.99/month
Best for early-stage, pay-as-you-grow
$0.015/conversation - no monthly cap
Unlimited agents, no per-seat fees
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Plus
$79.99/month
Best for growing D2C brands
5K conv/mo - no Zoko conversation fee
5 agents - add more at $15/agent/mo
Elite
$139.99/month
Best for scaling D2C brands
100K conv/mo - no Zoko conversation fee
10 agents - add more at $12/agent/mo
Max
$499.99/month
Best for high-volume D2C brands
5M conv/mo - no Zoko conversation fee
30 agents - add more at $9/agent/mo
Pricing
$49.99/month
$79.99/month
$139.99/month
$499.99/month
80
/ 100Well supported
Scored on 449 merchant reviews we hold for Zoko WhatsApp Marketing & Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 449 reviews read| 2021 | 21 reviews |
|---|---|
| 2022 | 54 reviews |
| 2023 | 34 reviews |
| 2024 | 26 reviews |
| 2025 | 131 reviews |
| 2026 | 183 reviews |
What merchants say
4.9
16%
of reviews get an answer16%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 463. Open one to read it in full, with the developer's reply where there is one.
We’ve had a great experience using Zoko for our brand, SYLOR. It has helped us manage customer communication more smoothly. A special thanks to Anand for his excellent support—he is helpful, responsive, and always ready to guide us whenever we need assistance. We truly appreciate his efforts and highly recommend Zoko to businesses looking to improve their WhatsApp customer communication!
Great app. Worth the money.
We’ve been very happy with Zoko. It is a user-friendly platform that helps improve customer communication and business operations. Its features make it easy to manage customer conversations, automate messages, follow up with customers, and provide a smooth shopping experience. The customer service team is supportive and responsive, providing assistance whenever needed. Overall, Zoko offers a great combination of useful features, ease of use, and reliable support, making it a valuable platform for businesses looking to enhance customer engagement and communication.
We've had a great experience with ZOKO! The platform is easy to use, and the support team has been incredibly helpful. A special shoutout to Aaquib, who's always just one message away from resolving any issues we face. Super responsive, reliable, and always willing to help. Really appreciate the support and would definitely recommend ZOKO!
Excellent Support & Amazing Results! A wonderful experience with Zoho! A special thanks to Anand and Aisha for their exceptional support, patience, and dedication throughout the integration process. They have been incredibly helpful across multiple calls, patiently guiding me through every step and ensuring everything was properly integrated with my business. The results were impressive right from our very first broadcast! We saw a great response, increased store walk-ins, and actual sales conversions, which was truly encouraging! I'm now excited to explore more opportunities to drive conversions through our upcoming exhibitions and website sales. What I appreciate most is the team's willingness to understand my business needs and provide genuine support rather than just technical assistance. A big thank you to Anand, Aisha, and the entire team for making this journey so smooth and promising. Highly recommended!
Recommended. We are using around 3 months. happy with app & support
Zoko WhatsApp Marketing & Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.
Paid plans start at $49.99/month, and run to $499.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Zoko WhatsApp Marketing & Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Zoko WhatsApp Marketing & Chat rates 80 out of 100 — well supported — read from 449 merchant reviews. The developer has published replies to 73 of 449 reviews. The score reflects what the review record shows, nothing more.
463 merchants have reviewed Zoko WhatsApp Marketing & Chat, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 463 reviews
4.90 from 213 reviews
213 (was 106)
73 of 449 reviews
3 months
From $49.99/month. Free trial available.
December 8, 2020
2021 – 2026
Categories
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