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Zoko WhatsApp Marketing & Chat
Zoko WhatsApp Marketing & Chat
by Bourbon Science Inc.
4.9
(446 reviews)
Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. more Customers browse your Shopify catalog and buy inside WhatsApp - no redirect Send WhatsApp campaigns using Shopify segments - purchases, tags, activity Whole team, one WhatsApp number - chats, calls, voice notes and live translation Recover carts, send post-purchase updates, upsells & retention - fully automated Answer customer questions with AI - your team steps in only when it matters
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $49.99/mo
4 tiers
80/100
Well supported · from 430 reviews
What it does
Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
Whole team, one WhatsApp number - chats, calls, voice notes and live translation
Recover carts, send post-purchase updates, upsells & retention - fully automated
Answer customer questions with AI - your team steps in only when it matters
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter
$49.99/month
Best for early-stage, pay-as-you-grow
$0.015/conversation - no monthly cap
Unlimited agents, no per-seat fees
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Plus
$79.99/month
Best for growing D2C brands
5K conv/mo - no Zoko conversation fee
5 agents - add more at $15/agent/mo
Elite
$139.99/month
Best for scaling D2C brands
100K conv/mo - no Zoko conversation fee
10 agents - add more at $12/agent/mo
Max
$499.99/month
Best for high-volume D2C brands
5M conv/mo - no Zoko conversation fee
30 agents - add more at $9/agent/mo
Pricing
$49.99/month
$79.99/month
$139.99/month
$499.99/month
80
/ 100Well supported
Scored on 430 merchant reviews we hold for Zoko WhatsApp Marketing & Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 430 reviews read| 2021 | 21 reviews |
|---|---|
| 2022 | 54 reviews |
| 2023 | 34 reviews |
| 2024 | 26 reviews |
| 2025 | 131 reviews |
| 2026 | 164 reviews |
What merchants say
4.9
17%
of reviews get an answer15%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 446. Open one to read it in full, with the developer's reply where there is one.
We’ve been really happy with Zoko so far. The platform works well for our WhatsApp needs, but what really stands out is their customer support. The team responds quickly and is always helpful when we run into any questions. A very positive experience overall!
Loved there software, to be very honest team is well professional and ready to help at each crucial point. Customer support team is also excellent.
Great app, great team, highly recommend it.
They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.
Zoko is an effective tool for managing WhatsApp chats and customer messages for Shopify stores, with a smooth, easy setup. It supports customer conversations, order follow-ups, and fast support. Its user-friendly interface and automation tools save time while keeping chats organized and efficient, improving engagement.
Excellent app, great features. Their RFM is outstanding. Team is very supportive, esp Aaquib who supports our requests.
Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also. The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well. I recommend using Zoko
I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!
Zoko WhatsApp Marketing & Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.
Paid plans start at $49.99/month, and run to $499.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Zoko WhatsApp Marketing & Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Zoko WhatsApp Marketing & Chat rates 80 out of 100 — well supported — read from 430 merchant reviews. The developer has published replies to 73 of 430 reviews. The score reflects what the review record shows, nothing more.
446 merchants have reviewed Zoko WhatsApp Marketing & Chat, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 446 reviews
4.88 from 208 reviews
208 (was 95)
73 of 430 reviews
3 months
From $49.99/month. Free trial available.
December 8, 2020
2021 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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