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  1. xpay✦ Commerce

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  5. Zoko WhatsApp Marketing & Chat

Zoko WhatsApp Marketing & Chat

by Bourbon Science Inc.

4.9

(446 reviews)

80/100 · Well supportedFrom $49.99/month. Free trial available.
Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.

WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. more Customers browse your Shopify catalog and buy inside WhatsApp - no redirect Send WhatsApp campaigns using Shopify segments - purchases, tags, activity Whole team, one WhatsApp number - chats, calls, voice notes and live translation Recover carts, send post-purchase updates, upsells & retention - fully automated Answer customer questions with AI - your team steps in only when it matters

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $49.99/mo

4 tiers

How it’s supported
80/100

Well supported · from 430 reviews

What it does

Customers browse your Shopify catalog and buy inside WhatsApp - no redirect

Send WhatsApp campaigns using Shopify segments - purchases, tags, activity

Whole team, one WhatsApp number - chats, calls, voice notes and live translation

Recover carts, send post-purchase updates, upsells & retention - fully automated

Answer customer questions with AI - your team steps in only when it matters

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Starter
$49.99/month
You start with

Best for early-stage, pay-as-you-grow

$0.015/conversation - no monthly cap

Unlimited agents, no per-seat fees

WhatsApp catalog synced from Shopify

Broadcast to Shopify segments

Multi-agent shared inbox

Plus
$79.99/month
Adds

Best for growing D2C brands

5K conv/mo - no Zoko conversation fee

5 agents - add more at $15/agent/mo

Elite
$139.99/month
Adds

Best for scaling D2C brands

100K conv/mo - no Zoko conversation fee

10 agents - add more at $12/agent/mo

Max
$499.99/month
Adds

Best for high-volume D2C brands

5M conv/mo - no Zoko conversation fee

30 agents - add more at $9/agent/mo

Listed as “From $49.99/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $49.99/month. Free trial available.
Starter

$49.99/month

Lowest paid plan
Best for early-stage, pay-as-you-grow
$0.015/conversation - no monthly cap
Unlimited agents, no per-seat fees
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on
Plus

$79.99/month

Best for growing D2C brands
5K conv/mo - no Zoko conversation fee
5 agents - add more at $15/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on
Elite

$139.99/month

Best for scaling D2C brands
100K conv/mo - no Zoko conversation fee
10 agents - add more at $12/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on
Max

$499.99/month

Best for high-volume D2C brands
5M conv/mo - no Zoko conversation fee
30 agents - add more at $9/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

80

/ 100
Well supported
high confidence

Scored on 430 merchant reviews we hold for Zoko WhatsApp Marketing & Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 430 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 430 reviews read
Reviews per year
202121 reviews
202254 reviews
202334 reviews
202426 reviews
2025131 reviews
2026164 reviews
What merchants say

4.9

446 reviews
5★93%
4★4%
3★1%
2★0%
1★3%
Developer replies
17%
of reviews get an answer
Reviewed at 12m+
15%
had used it a year when they wrote
From 430 reviews read. Typical reviewer had used the app for 3 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 446. Open one to read it in full, with the developer's reply where there is one.

We’ve been really happy with Zoko so far. The platform works well for our WhatsApp needs, but what really stands out is their customer support. The team responds quickly and is always helpful when we run into any questions. A very positive experience overall!

Loved there software, to be very honest team is well professional and ready to help at each crucial point. Customer support team is also excellent.

Great app, great team, highly recommend it.

They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.

Zoko is an effective tool for managing WhatsApp chats and customer messages for Shopify stores, with a smooth, easy setup. It supports customer conversations, order follow-ups, and fast support. Its user-friendly interface and automation tools save time while keeping chats organized and efficient, improving engagement.

Excellent app, great features. Their RFM is outstanding. Team is very supportive, esp Aaquib who supports our requests.

Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also. The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well. I recommend using Zoko

I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!

Zoko WhatsApp Marketing & Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Checkout Apps, Facebook Messenger and Instagram, which it integrates with and from $49/mo.

Paid plans start at $49.99/month, and run to $499.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Zoko WhatsApp Marketing & Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Zoko WhatsApp Marketing & Chat rates 80 out of 100 — well supported — read from 430 merchant reviews. The developer has published replies to 73 of 430 reviews. The score reflects what the review record shows, nothing more.

446 merchants have reviewed Zoko WhatsApp Marketing & Chat, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 446 reviews


Rating, last 12 months

4.88 from 208 reviews


New reviews, last 12 months

208 (was 95)


Developer replies

73 of 430 reviews


Typical reviewer had used it

3 months


Pricing

From $49.99/month. Free trial available.


On the App Store since

December 8, 2020


Review history held

2021 – 2026

Integrates with
Checkout Apps
Facebook Messenger
Instagram
Judgeme
WhatsApp
WhatsApp API

Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

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