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  1. xpay

  2. Shopify apps

  3. Abandoned cart

  4. Spur: AI Chat & Helpdesk

Spur: AI Chat & Helpdesk

by Spur

5.0

(105 reviews)

90/100 · Well supportedFrom $39/month. Free trial available.
Best suited for stores using Instagram & Facebook, Judgeme & All Review Apps and Klaviyo, which it integrates with and from $39/mo.

WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! more Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $39/mo

3 tiers

How it’s supported
90/100

Well supported · from 104 reviews

What it does

Comment to DM: Link Products with Instagram Posts & Ads

Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages

Send Bulk Messages to Segmented Customers via WhatsApp API

Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook

Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

AI Start
$39/month
You start with

2000 AI Credits

Live Chat, WhatsApp, IG & FB

2 Users

10 Automation Flows, 10 Segments

AI Accelerate
$159/month
Adds

12000 AI Credits

2 Live Chat, 2 WhatsApp, 2 IG & 2 FB

5 Users

25 Automation Flows, 25 Segments

AI Max
$499/month
Adds

40000 AI Credits

3 Live Chat, 3 WhatsApp, 3 IG & 3 FB

10 Users

100 Automation Flows, 100 Segments

Listed as “From $39/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $39/month. Free trial available.
AI Start

$39/month

Lowest paid plan
2000 AI Credits
Live Chat, WhatsApp, IG & FB
2 Users
10 Automation Flows, 10 Segments
AI Accelerate

$159/month

12000 AI Credits
2 Live Chat, 2 WhatsApp, 2 IG & 2 FB
5 Users
25 Automation Flows, 25 Segments
AI Max

$499/month

40000 AI Credits
3 Live Chat, 3 WhatsApp, 3 IG & 3 FB
10 Users
100 Automation Flows, 100 Segments
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

90

/ 100
Well supported
medium confidence

Scored on 104 merchant reviews we hold for Spur: AI Chat & Helpdesk, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 104 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 104 reviews read
Reviews per year
202211 reviews
202318 reviews
202426 reviews
202510 reviews
202639 reviews
What merchants say

5.0

105 reviews
5★99%
4★1%
3★0%
2★0%
1★0%
Developer replies
87%
of reviews get an answer
Reviewed at 12m+
7%
had used it a year when they wrote
From 104 reviews read. Typical reviewer had used the app for 30 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 105. Open one to read it in full, with the developer's reply where there is one.

Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement and conversions. The support team is responsive and always available whenever we need assistance. The dashboard is user-friendly, and features like abandoned cart recovery, broadcasts, and customer support automation have made our operations much more efficient. Highly recommended for eCommerce brands looking to scale their WhatsApp marketing and customer support.

We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work with a team that continuously improves the product based on user feedback. Highly recommended for businesses looking to streamline their customer communication.

Amazing tool. Saves ton of your admin work through multiple automation flow , customer support and AI agent features is super easy for my customers to interact with my virtual agent without my team going through bunch of customer queries. Good job team

Developer repliedThank you so much for your amazing feedback! We're thrilled to hear that Spur has helped reduce your team's administrative workload through our automation flows, customer support tools, and AI agent features. It's great to know that your customers are having a smooth experience interacting with your virtual agent, allowing your team to focus on what matters most. Your kind words and support mean a lot to us. We'll continue working hard to make Spur even more powerful and easier to use for your business. Thank you for being a part of the Spur journey! 🚀 Show more

Great experience so far. The team walked us through everything and we already have our abandoned cart flows running after just a few hours. Support was superr helpful with the technical bits. Highly recommend that you use this for your Shopify store.

Developer repliedThank you so much for your amazing feedback! We're thrilled to hear that your onboarding experience was smooth and that you were able to get your abandoned cart flows up and running within just a few hours. It's great to know that our support team could assist you with the technical setup and make the process seamless. Your recommendation means a lot to us. Thank you for trusting Spur to power your Shopify store—we look forward to helping you automate, engage your customers, and continue growing your brand! 🚀 Show more

Literally just got through setup and I’m already impressed. The onboarding was thorough and they actually helped us map out a strategy instead of just showing us where to click. The app integrates perfectly with our Shopify store and the flow builder is way better than what we were using before. Feels like a proper partner for our brand rather than just another subscription. Solid start. ;)

Developer repliedThank you so much for your incredible feedback! We're thrilled to hear that your initial experience with Spur has been such a positive one. It's wonderful to hear that the Shopify integration and flow builder have been a step up from your previous solution. Our goal is to be a long-term partner in your brand's growth, not just another tool in your stack. Thank you for putting your trust in Spur. We're excited to continue working alongside you and helping your brand scale! 🚀 Show more

Spur is a fantastic app. the automation and AI features are too good ! The onboarding team is too supportive !

The onboarding was really helpful and comprehensive. I'm excited to use it!

I've been setting up WhatsApp marketing for my brand Ascend Forex AI Smart Charts, and the support team at Spur has been nothing short of exceptional. Prince and Khizar guided me through the entire setup. From connecting my WhatsApp Business API to configuring automation flows and training the AI agent. They didn't just answer questions; they anticipated my next steps and made sure I understood how to maximise the platform. If you're serious about WhatsApp marketing, Spur is the tool. And if you're lucky enough to get Prince or Khizar on your support ticket, you're in great hands. Highly recommended.

Developer repliedThank you so much for your thoughtful feedback and recommendation! We're delighted to hear that your experience setting up WhatsApp marketing with Spur has been smooth and valuable. It's wonderful to know that Prince and Khizar were able to guide you through the entire journey—from connecting your WhatsApp Business API to setting up automation flows and training your AI agent. We'll make sure to share your kind words with them. Going beyond just answering questions and helping our customers confidently make the most of Spur is exactly the experience we strive to provide. Thank you for placing your trust in us. We're excited to continue supporting Ascend Forex AI Smart Charts as you grow and scale your WhatsApp marketing efforts! 🚀 Show more

Spur: AI Chat & Helpdesk FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Instagram & Facebook, Judgeme & All Review Apps and Klaviyo, which it integrates with and from $39/mo.

Paid plans start at $39/month, and run to $499/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Spur: AI Chat & Helpdesk's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Spur: AI Chat & Helpdesk rates 90 out of 100 — well supported — read from 104 merchant reviews. The developer has published replies to 90 of 104 reviews. The score reflects what the review record shows, nothing more.

105 merchants have reviewed Spur: AI Chat & Helpdesk, averaging 5.0 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 105 reviews


Rating, last 12 months

5.00 from 43 reviews


New reviews, last 12 months

43 (was 11)


Developer replies

90 of 104 reviews


Typical reviewer had used it

30 days


Pricing

From $39/month. Free trial available.


On the App Store since

September 5, 2022


Review history held

2022 – 2026

Integrates with
Checkout
Instagram & Facebook
Judgeme & All Review Apps
Klaviyo
Stripe
WhatsApp API
Zapier

Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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