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Spur: AI Chat & Helpdesk
Spur: AI Chat & Helpdesk
by Spur
5.0
(105 reviews)
Best suited for stores using Instagram & Facebook, Judgeme & All Review Apps and Klaviyo, which it integrates with and from $39/mo.
WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! more Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $39/mo
3 tiers
90/100
Well supported · from 104 reviews
What it does
Comment to DM: Link Products with Instagram Posts & Ads
Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages
Send Bulk Messages to Segmented Customers via WhatsApp API
Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook
Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
AI Start
$39/month
2000 AI Credits
Live Chat, WhatsApp, IG & FB
2 Users
10 Automation Flows, 10 Segments
AI Accelerate
$159/month
12000 AI Credits
2 Live Chat, 2 WhatsApp, 2 IG & 2 FB
5 Users
25 Automation Flows, 25 Segments
AI Max
$499/month
40000 AI Credits
3 Live Chat, 3 WhatsApp, 3 IG & 3 FB
10 Users
100 Automation Flows, 100 Segments
Pricing
$39/month
$159/month
$499/month
90
/ 100Well supported
Scored on 104 merchant reviews we hold for Spur: AI Chat & Helpdesk, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2022–2026 · 104 reviews read| 2022 | 11 reviews |
|---|---|
| 2023 | 18 reviews |
| 2024 | 26 reviews |
| 2025 | 10 reviews |
| 2026 | 39 reviews |
What merchants say
5.0
87%
of reviews get an answer7%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 105. Open one to read it in full, with the developer's reply where there is one.
Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement and conversions. The support team is responsive and always available whenever we need assistance. The dashboard is user-friendly, and features like abandoned cart recovery, broadcasts, and customer support automation have made our operations much more efficient. Highly recommended for eCommerce brands looking to scale their WhatsApp marketing and customer support.
We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work with a team that continuously improves the product based on user feedback. Highly recommended for businesses looking to streamline their customer communication.
Amazing tool. Saves ton of your admin work through multiple automation flow , customer support and AI agent features is super easy for my customers to interact with my virtual agent without my team going through bunch of customer queries. Good job team
Great experience so far. The team walked us through everything and we already have our abandoned cart flows running after just a few hours. Support was superr helpful with the technical bits. Highly recommend that you use this for your Shopify store.
Literally just got through setup and I’m already impressed. The onboarding was thorough and they actually helped us map out a strategy instead of just showing us where to click. The app integrates perfectly with our Shopify store and the flow builder is way better than what we were using before. Feels like a proper partner for our brand rather than just another subscription. Solid start. ;)
Spur is a fantastic app. the automation and AI features are too good ! The onboarding team is too supportive !
The onboarding was really helpful and comprehensive. I'm excited to use it!
I've been setting up WhatsApp marketing for my brand Ascend Forex AI Smart Charts, and the support team at Spur has been nothing short of exceptional. Prince and Khizar guided me through the entire setup. From connecting my WhatsApp Business API to configuring automation flows and training the AI agent. They didn't just answer questions; they anticipated my next steps and made sure I understood how to maximise the platform. If you're serious about WhatsApp marketing, Spur is the tool. And if you're lucky enough to get Prince or Khizar on your support ticket, you're in great hands. Highly recommended.
Spur: AI Chat & Helpdesk FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Instagram & Facebook, Judgeme & All Review Apps and Klaviyo, which it integrates with and from $39/mo.
Paid plans start at $39/month, and run to $499/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Spur: AI Chat & Helpdesk's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Spur: AI Chat & Helpdesk rates 90 out of 100 — well supported — read from 104 merchant reviews. The developer has published replies to 90 of 104 reviews. The score reflects what the review record shows, nothing more.
105 merchants have reviewed Spur: AI Chat & Helpdesk, averaging 5.0 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 105 reviews
5.00 from 43 reviews
43 (was 11)
90 of 104 reviews
30 days
From $39/month. Free trial available.
September 5, 2022
2022 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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