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  9. Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

by Union Works Apps

5.0

(194 reviews)

100/100 · Well supportedBuilt for Shopify$25/month. Free trial available.
Best suited for stores using Checkout Extensions, Google Analytics and Google Sheets, which it integrates with and from $25/mo.

Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. more Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps See revenue and AOV by channel to learn which marketing drives sales Target surveys by order value, product, country, payment method & customer Query your survey data with your own AI assistant via our MCP Run surveys post purchase, on-site, in email and on Shopify POS

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Analytics
What it moves
Bottom line

operating cost and staff time

What it costs
From $25/mo

1 tier

How it’s supported
100/100

Well supported · from 194 reviews

What it does

Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps

See revenue and AOV by channel to learn which marketing drives sales

Target surveys by order value, product, country, payment method & customer

Query your survey data with your own AI assistant via our MCP

Run surveys post purchase, on-site, in email and on Shopify POS

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan ($25/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$25/month. Free trial available.”.

Pricing
$25/month. Free trial available.
Complete

$25/month

Lowest paid plan
Unlimited responses, no overage fees
Post purchase, NPS, CSAT & attribution
Works on all Shopify plans
Revenue & AOV by marketing channel
Target by order value, product & more
Query your survey data with your own AI
Send data to Flow, Klaviyo & GA4
Run on-site, in email & on Shopify POS
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

100

/ 100
Well supported
medium confidence

Scored on 194 merchant reviews we hold for Grapevine Post Purchase Survey, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 194 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2018–2026 · 194 reviews read
Reviews per year
201814 reviews
201924 reviews
202011 reviews
202112 reviews
202215 reviews
202311 reviews
202422 reviews
202528 reviews
202657 reviews
What merchants say

5.0

194 reviews
5★97%
4★3%
3★0%
2★0%
1★0%
Developer replies
91%
of reviews get an answer
Reviewed at 12m+
23%
had used it a year when they wrote
From 194 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 194. Open one to read it in full, with the developer's reply where there is one.

We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Highly recommend!

Developer repliedThanks so much for taking the time to submit a review, it is very much appreciated. It's great to hear that your NPS tracking is working well and that you're finding plenty of options within the app without it being complicated to use. If you need anything else, we're here to help. Show more

This app is very user friendly. And the team is super helpful. Highly recommend it!

Developer repliedA recommendation and a shoutout for the team, we'll take that. Thanks for taking the time to leave us a review Margaux. If you need anything else, we're here to help. Show more

Developer replied5 Glorious stars 🌟 - Happy customers make us happy too 😊 - Thank you! Show more

This has worked great for us at a good price.

Developer repliedShort, sweet, and to the point, thanks for taking the time to leave us a review. Glad it's doing the job well for you. If you need anything else, we're here to help. Show more

Works well - And fairly priced - Very Happy

Developer repliedThanks for taking the time to provide us with a review. Pleased to hear you're happy with the app and the pricing works for you. If you need anything else, we're here to help. Show more

Great for capturing information post-purchase. Stuart was very helpful in helping me create a detailed report.

Developer repliedThank you so much for taking the time to leave a review, Alexia. Getting responses from customers who purchase a specific product into Google Sheets via Shopify Flow is a tidy setup. If you need anything else, we're here to help. Show more

Easy to set up and work with - we collected over 12000 valuable answers.

Developer repliedWhat a great milestone, 12,000 valuable responses. Thank you so much for taking the time to share that. If you need anything else, we're here to help. Show more

Tolle App, konnte bei uns die letzten Fragen zur Attribution klären. Sehr guter Support, der uns auch einige Tipps gegeben hat, wie wir die App noch effektiver nutzen könne. Für alle Shops die mehr als einen Marketing Kanal nutzen ist diese App Gold wert.

Developer repliedVielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie Ihre Erfahrungen mit uns geteilt haben. Die Zuordnung von Marketingerfolgen über verschiedene Kanäle hinweg ist eine dieser Fragen, die sich nur schwer beantworten lässt, ohne die Kunden direkt zu befragen. Umso schöner ist es zu hören, dass die App diese Lücke für Sie schließt. Sollten Sie weitere Fragen haben, helfen wir Ihnen gerne weiter. Show more

Grapevine Post Purchase Survey FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Checkout Extensions, Google Analytics and Google Sheets, which it integrates with and from $25/mo.

Paid plans start at $25/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Grapevine Post Purchase Survey rates 100 out of 100 — well supported — read from 194 merchant reviews. The developer has published replies to 177 of 194 reviews. The score reflects what the review record shows, nothing more.

194 merchants have reviewed Grapevine Post Purchase Survey, averaging 5.0 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 194 reviews

Rating, last 12 months

5.00 from 74 reviews

New reviews, last 12 months

74 (was 22)

Developer replies

177 of 194 reviews

Typical reviewer had used it

2 months

Pricing

$25/month. Free trial available.

On the App Store since

August 17, 2017

Review history held

2018 – 2026

Integrates with
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Checkout Extensions
Google Analytics
Google Sheets
Klaviyo
POS
Thank you & Order Status Page
Categories
AnalyticsSurveys
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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