Ctx: WhatsApp Chat + Marketing
by Softpulse Infotech
4.9
(256 reviews)
Best suited for stores using Judge.me, Loox Reviews and WhatsApp, which it integrates with and willing to start free and move to $8/mo.
WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $8.99/mo
free plan available · 3 tiers
57/100
Mixed signals · from 219 reviews
What it does
All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
Chat button with multiple agent, online hours, WhatsApp business API integration
WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
FREE Forever
Free
∞ WhatsApp Chats
∞ Premium Button Designs
Multiple Support Agents
Online/Offline Hours
WhatsApp Share Button
FAQs
ADVANCED
$8.99/month
All Features in FREE +
Abandoned Checkout Recovery -Manual
Cash On Delivery Verification -Manual
Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)
$24.99/month
Advanced+
WhatsApp Business API
Automated WhatsApp Messages
Auto Abandoned Checkout Recovery
COD Verification
Team Inbox
Pricing
Free
$8.99/month
$24.99/month
57
/ 100Mixed signals
Scored on 219 merchant reviews we hold for Ctx: WhatsApp Chat + Marketing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.17 stars above the lifetime average of 4.83.Review history
2016–2026 · 219 reviews read| 2016 | 5 reviews |
|---|---|
| 2017 | 12 reviews |
| 2018 | 14 reviews |
| 2019 | 14 reviews |
| 2020 | 36 reviews |
| 2021 | 18 reviews |
| 2022 | 28 reviews |
| 2023 | 29 reviews |
| 2024 | 25 reviews |
| 2025 | 21 reviews |
| 2026 | 17 reviews |
What merchants say
4.9
8%
of reviews get an answer28%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 256. Open one to read it in full, with the developer's reply where there is one.
Quick support from ctx team!
Team is very helpful. Solved my issue. Thank you so much
Team is very helpful. Solved my issue
I started using CTX to send automated messages for abandoned checkouts and I am so happy with the results! We already started recovering abandoned checkouts and increasing our sales. Highly recommend!
Chatix has been a great addition to our Shopify store. Everything feels well-designed, smooth, and professional. The setup was straightforward, the features work reliably, and the overall experience has been excellent. The team is also very responsive and helpful whenever we need assistance. Highly recommended for Shopify stores looking for a reliable live chat and WhatsApp marketing solution.
I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.
Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it
Ctx: WhatsApp Chat + Marketing FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Judge.me, Loox Reviews and WhatsApp, which it integrates with and willing to start free and move to $8/mo.
There is a free plan, paid plans start at $8.99/month, and run to $24.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Ctx: WhatsApp Chat + Marketing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Ctx: WhatsApp Chat + Marketing rates 57 out of 100 — mixed signals — read from 219 merchant reviews. The developer has published replies to 18 of 219 reviews. The score reflects what the review record shows, nothing more.
256 merchants have reviewed Ctx: WhatsApp Chat + Marketing, averaging 4.9 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 256 reviews
5.00 from 19 reviews
19 (was 24)
18 of 219 reviews
3 months
Free plan available. Free trial available.
June 9, 2015
2016 – 2026
Categories
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