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  1. xpay

  2. Shopify apps

  3. Abandoned cart

  4. Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + Marketing

by Softpulse Infotech

4.9

(214 reviews)

57/100 · Mixed signalsFree plan available. Free trial available.
Best suited for stores using WhatsApp to reach customers and recover abandoned carts.

WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $8.99/mo

free plan available · 3 tiers

How it’s supported
57/100

Mixed signals · from 214 reviews

What it does

All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.

WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.

Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.

Chat button with multiple agent, online hours, WhatsApp business API integration

WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

FREE Forever
Free
You start with

∞ WhatsApp Chats

∞ Premium Button Designs

Multiple Support Agents

Online/Offline Hours

WhatsApp Share Button

FAQs

ADVANCED
$8.99/month
Adds

All Features in FREE +

Abandoned Checkout Recovery -Manual

Cash On Delivery Verification -Manual

Order Confirmation & Fulfillment -Manual

PREMIUM(was 49.99)
$24.99/month
Adds

Advanced+

WhatsApp Business API

Automated WhatsApp Messages

Auto Abandoned Checkout Recovery

COD Verification

Team Inbox

Listed as “Free plan available. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Free trial available.
FREE Forever

Free

Free
∞ WhatsApp Chats
∞ Premium Button Designs
Multiple Support Agents
Online/Offline Hours
WhatsApp Share Button
FAQs
Contact Us
Order Tracking
ADVANCED

$8.99/month

Lowest paid plan
All Features in FREE +
Abandoned Checkout Recovery -Manual
Cash On Delivery Verification -Manual
Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)

$24.99/month

Advanced+
WhatsApp Business API
Automated WhatsApp Messages
Auto Abandoned Checkout Recovery
COD Verification
Team Inbox
Schedule Broadcast
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

57

/ 100
Mixed signals
medium confidence

Scored on 214 merchant reviews we hold for Ctx: WhatsApp Chat + Marketing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.17 stars above the lifetime average of 4.83.
Computed from the 214 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2016–2026 · 214 reviews read
Reviews per year
20165 reviews
201712 reviews
201814 reviews
201914 reviews
202036 reviews
202118 reviews
202228 reviews
202329 reviews
202425 reviews
202521 reviews
202612 reviews
What merchants say

4.9

214 reviews
5★92%
4★5%
3★0%
2★1%
1★2%
Developer replies
8%
of reviews get an answer
Reviewed at 12m+
27%
had used it a year when they wrote
From 214 reviews read. Typical reviewer had used the app for 3 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 214. Open one to read it in full, with the developer's reply where there is one.

I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)

The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.

Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it

This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.

The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing. Highly recommended.

Very supportive team and good service. Still trying it out but very helpful

I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.

Amazing, love the features and the quick consumer service!

Ctx: WhatsApp Chat + Marketing FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using WhatsApp to reach customers and recover abandoned carts.

There is a free plan, paid plans start at $8.99/month, and run to $24.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Ctx: WhatsApp Chat + Marketing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Ctx: WhatsApp Chat + Marketing rates 57 out of 100 — mixed signals — read from 214 merchant reviews. The developer has published replies to 18 of 214 reviews. The score reflects what the review record shows, nothing more.

214 merchants have reviewed Ctx: WhatsApp Chat + Marketing, averaging 4.9 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 214 reviews


Rating, last 12 months

5.00 from 17 reviews


New reviews, last 12 months

17 (was 23)


Developer replies

18 of 214 reviews


Typical reviewer had used it

3 months


Pricing

Free plan available. Free trial available.


On the App Store since

June 9, 2015


Review history held

2016 – 2026

Integrates with
Shopify Flow
Judge.me
Loox Reviews
WhatsApp
WhatsApp API
WhatsApp Business API

Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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