xpay
Shopify apps
Abandoned cart
Ctx: WhatsApp Chat + Marketing
Ctx: WhatsApp Chat + Marketing
by Softpulse Infotech
4.9
(214 reviews)
Best suited for stores using WhatsApp to reach customers and recover abandoned carts.
WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $8.99/mo
free plan available · 3 tiers
57/100
Mixed signals · from 214 reviews
What it does
All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
Chat button with multiple agent, online hours, WhatsApp business API integration
WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
FREE Forever
Free
∞ WhatsApp Chats
∞ Premium Button Designs
Multiple Support Agents
Online/Offline Hours
WhatsApp Share Button
FAQs
ADVANCED
$8.99/month
All Features in FREE +
Abandoned Checkout Recovery -Manual
Cash On Delivery Verification -Manual
Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)
$24.99/month
Advanced+
WhatsApp Business API
Automated WhatsApp Messages
Auto Abandoned Checkout Recovery
COD Verification
Team Inbox
Pricing
Free
$8.99/month
$24.99/month
57
/ 100Mixed signals
Scored on 214 merchant reviews we hold for Ctx: WhatsApp Chat + Marketing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.17 stars above the lifetime average of 4.83.Review history
2016–2026 · 214 reviews read| 2016 | 5 reviews |
|---|---|
| 2017 | 12 reviews |
| 2018 | 14 reviews |
| 2019 | 14 reviews |
| 2020 | 36 reviews |
| 2021 | 18 reviews |
| 2022 | 28 reviews |
| 2023 | 29 reviews |
| 2024 | 25 reviews |
| 2025 | 21 reviews |
| 2026 | 12 reviews |
What merchants say
4.9
8%
of reviews get an answer27%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 214. Open one to read it in full, with the developer's reply where there is one.
I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.
Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it
This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.
The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing. Highly recommended.
Very supportive team and good service. Still trying it out but very helpful
I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.
Amazing, love the features and the quick consumer service!
Ctx: WhatsApp Chat + Marketing FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using WhatsApp to reach customers and recover abandoned carts.
There is a free plan, paid plans start at $8.99/month, and run to $24.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Ctx: WhatsApp Chat + Marketing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Ctx: WhatsApp Chat + Marketing rates 57 out of 100 — mixed signals — read from 214 merchant reviews. The developer has published replies to 18 of 214 reviews. The score reflects what the review record shows, nothing more.
214 merchants have reviewed Ctx: WhatsApp Chat + Marketing, averaging 4.9 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 214 reviews
5.00 from 17 reviews
17 (was 23)
18 of 214 reviews
3 months
Free plan available. Free trial available.
June 9, 2015
2016 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Ctx: WhatsApp Chat + Marketing
Same categories, by review volume.
