SL: WhatsApp Chat + Marketing
by SuperLemon App
3.4
(355 reviews)
Best suited for stores using Cash on Delivery, WhatsApp and WhatsApp Business API, which it integrates with and willing to start free and move to $19/mo.
Simple WhatsApp tools for new stores, powerful automation for growing ones SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. more WhatsApp chat widget with multiple agents, custom colors and styling options. Send cart recovery and order updates from personal WhatsApp with no API needed View customer order history inside WhatsApp Web with a free Chrome extension Automate cart recovery, order, shipping and COD notifications via WhatsApp API. Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $19.99/mo
free plan available · 3 tiers
62/100
Solid · from 327 reviews
What it does
WhatsApp chat widget with multiple agents, custom colors and styling options.
Send cart recovery and order updates from personal WhatsApp with no API needed
View customer order history inside WhatsApp Web with a free Chrome extension
Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
50+ chat widget styles and options
Multiple agents in chat widget
Manual cart & order recovery messages
WhatsApp Web Copilot Chrome extension
Built-in customer CRM
Pre-built templates in 10+ languages
Brand
$19.99/month
Private WhatsApp number for your brand
Automated abandoned cart recovery
Order, shipment & COD templates
Templates in 10+ languages
Auto-generate discount codes
Unlimited manual messages & templates
Scale
$29.99/month
Automated cart, shipment & COD messages
Winback, upsell & cross-sell automation
WhatsApp marketing campaigns
Custom WhatsApp marketing templates
Campaign scheduling for timed sends
WhatsApp inbox for customer support
Pricing
Free
$19.99/month
$29.99/month
62
/ 100Solid
Scored on 327 merchant reviews we hold for SL: WhatsApp Chat + Marketing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 2.54, 1.18 stars below the lifetime average of 3.72. Worth reading the newest reviews before installing.Review history
2019–2026 · 327 reviews read| 2019 | 60 reviews |
|---|---|
| 2020 | 101 reviews |
| 2021 | 54 reviews |
| 2022 | 26 reviews |
| 2023 | 47 reviews |
| 2024 | 19 reviews |
| 2025 | 9 reviews |
| 2026 | 11 reviews |
What merchants say
3.4
32%
of reviews get an answer34%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 355. Open one to read it in full, with the developer's reply where there is one.
Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo davvero contenuto. L’app offre tantissime possibilità di automazione e permette di creare campagne mirate e personalizzate, rendendo molto più efficace la gestione dei clienti e il recupero delle vendite. Ma quello che fa davvero la differenza è il team di Superlemon: sempre disponibile, rapido nel rispondere e soprattutto molto preparato. Quando abbiamo avuto esigenze particolari, ci hanno aiutato a trovare la soluzione e, dove necessario, hanno anche sviluppato funzionalità personalizzate su nostra richiesta. Non è scontato trovare un’app così completa accompagnata da un’assistenza così presente e attenta alle esigenze del singolo store. Consigliatissima a chi vuole sfruttare davvero WhatsApp e le automazioni nel proprio e-commerce.
We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They are quite fast and reliable. I definitely recommend anyone who is thinking to use this App. Thank you.
We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not functioning and showed a "site can't be reached" error when accessed. We contacted support requesting clarification and a refund review but did not receive a response. Unfortunately, this was our experience.
DO NOT INSTALL IT, IF YOU WANT TO MAKE YOUR MONEY SAFE, THEY ARE FRAUD WITHOUT ANY SERVICE THEY CHERGE 200$ FROM US.
Me estaban generando cobros que NUNCA autoricé, porque estaba en una plan GRATIS. Y revise que en los ultimos 6 meses me estuvieron cobrando un servicio de automatizacion que no habia solicitado, NO la instalen ni por broma , al principio es GRATIS y luego te cobran, supuestamente porque envian mensajes de automatizacion, y por esos incidentes shopify no se hace responsable.
un asco me cobro 9 dolares de mas sin autorización
It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..
Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.
SL: WhatsApp Chat + Marketing FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Cash on Delivery, WhatsApp and WhatsApp Business API, which it integrates with and willing to start free and move to $19/mo.
There is a free plan, paid plans start at $19.99/month, and run to $29.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
SL: WhatsApp Chat + Marketing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard SL: WhatsApp Chat + Marketing rates 62 out of 100 — solid — read from 327 merchant reviews. The developer has published replies to 104 of 327 reviews. The score reflects what the review record shows, nothing more.
355 merchants have reviewed SL: WhatsApp Chat + Marketing, averaging 3.4 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
3.4 / 5 · 355 reviews
2.54 from 13 reviews
13 (was 13)
104 of 327 reviews
5 months
Free plan available. Free trial available.
April 24, 2019
2019 – 2026
Categories
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