Zigpoll Customer Surveys
by Argonautic Labs
5.0
(500 reviews)
Best suited for stores collecting direct customer feedback through surveys and using tools like Klaviyo or Gorgias for customer communication.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics. Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more Advanced post-purchase surveys that get quality responses. No coding required. Customize and translate every detail. Localize for multiple languages. Abandoned checkout campaigns. Uncover common pain points and recover carts. Connect survey responses to your Shopify customer and order dashboards. Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $39/mo
free plan available · 4 tiers
62/100
Solid · from 499 reviews
What it does
Advanced post-purchase surveys that get quality responses. No coding required.
Customize and translate every detail. Localize for multiple languages.
Abandoned checkout campaigns. Uncover common pain points and recover carts.
Connect survey responses to your Shopify customer and order dashboards.
Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Lite
Free
100 responses / mo
Weekly AI Insights
Unlimited surveys
Multi-language
Export Survey Data
Automated Reports
Standard
$39/month
500 responses / mo
Advanced
$129/month
2,000 responses / mo
Ultimate
$259/month
Unlimited responses / mo
Pricing
Free
$39/month
$129/month
$259/month
62
/ 100Solid
Scored on 499 merchant reviews we hold for Zigpoll Customer Surveys, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 499 reviews read| 2019 | 1 reviews |
|---|---|
| 2020 | 13 reviews |
| 2021 | 13 reviews |
| 2022 | 44 reviews |
| 2023 | 78 reviews |
| 2024 | 114 reviews |
| 2025 | 154 reviews |
| 2026 | 82 reviews |
What merchants say
5.0
0%
of reviews get an answer10%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 500. Open one to read it in full, with the developer's reply where there is one.
Absolutely fantastic survey platform. Very responsive support team too. My only qualm was the way pricing is structured - per response and not per survey, which can add up quite quickly for longer surveys. Aside from that, 5/5.
Zigpoll helps us easily collect feedback from our customers. The survey builder is flexible, easy to use, and the insights help us better understand our customers and improve their experience. The support team has also been responsive and helpful whenever we've had questions or needed assistance.
This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.
Great app with so many options to customise. I love how easy it was to integrate with my thank you page and show new customers a survey. So many options on the survey, I'm surprised this doesn't cost more! Jason is also really helpful which is a great bonus!
cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!
I recently found this app. I'm trying to get more insight on my website and how customers feel around using it and about my products, I decided to give it a chance. Their free plan is a great way to start off and see how well these surveys go. I had a problem installing the survey onto my website. Within 24 hours Jason got back to me a few times after the first guide didn't work and was able to help me install the survey. Great customer service, while being super easy to use and implement onto your website. Would definitely recommend to anyone and everyone.
Zigpoll is the best post-purchase survey tool we've found. Setup is simple, the survey flows feel native on-site, and the response quality is genuinely useful for understanding why customers bought. We use it to feed ICP research directly into our creative strategy. Does exactly what it promises.
This app is a game changer. We're getting tons of information about why people are buying our products and how they use them, and we're not even offering any discounts to the users for completing the polls. Really incredible app
Zigpoll Customer Surveys FAQ
Answered from this app's own listing and its full review record.
Best suited for stores collecting direct customer feedback through surveys and using tools like Klaviyo or Gorgias for customer communication.
There is a free plan, paid plans start at $39/month, and run to $259/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Zigpoll Customer Surveys's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Zigpoll Customer Surveys rates 62 out of 100 — solid — read from 499 merchant reviews. The developer has published replies to 2 of 499 reviews. The score reflects what the review record shows, nothing more.
500 merchants have reviewed Zigpoll Customer Surveys, averaging 5.0 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 500 reviews
4.96 from 132 reviews
132 (was 142)
2 of 499 reviews
1 months
Free plan available
April 23, 2019
2019 – 2026
Categories
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