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  1. xpay✦ Commerce

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  5. Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

by Flyweight GmbH

4.8

(124 reviews)

49/100 · Mixed signalsBuilt for ShopifyFree
Best suited for stores using Gmail, Gorgias and Instagram, which it integrates with.

New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
Free

1 tier

How it’s supported
49/100

Mixed signals · from 110 reviews

What it does

AI knows all your store's texts: pages, articles, products,.. (nightly refresh).

Automatically detects the personality of your brand & can be fine-tuned.

Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT

Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.

NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free), so plan choice does not arise — the only decision is whether to install it.

Pricing
Free
Free

Free

Free
AI Suite with Chat, Search & Live Chat
Mail & Ticket AI in your existing stack
Live in 30 minutes: AI learns your store
Maximum accuracy with Knowledge Graph
----------------------------------------
How does our pricing work?
One click to your tailored plan
Startup 🇪🇺 GDPR & AI-Act ✓
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

49

/ 100
Mixed signals
medium confidence

Scored on 110 merchant reviews we hold for Flyweight AI Chatbot & AI Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 110 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 110 reviews read
Reviews per year
20245 reviews
202573 reviews
202632 reviews
What merchants say

4.8

124 reviews
5★82%
4★16%
3★2%
2★0%
1★0%
Developer replies
1%
of reviews get an answer
Reviewed at 12m+
2%
had used it a year when they wrote
From 110 reviews read. Typical reviewer had used the app for 5 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 124. Open one to read it in full, with the developer's reply where there is one.

Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.

The application is very smart and efficient and can read and memorize your website correctly,very good one

We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.

I think this is incredible! Well implemented, well thought out and excellent interface.

Great App and professional customer service.

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.

Developer repliedThanks for the honest feedback - it was a fair criticism, and you weren’t the only one who raised it. We’ve since introduced pricing options based on AI interactions only, with unlimited visitors included. So no matter how much traffic your ads or viral content drive, you’re not charged for it - you only pay when the AI actually does work. If you ever want to give it another look, we’d be happy to have you back :) Show more

Early days but very easy to setup and so far very effective.

Flyweight AI Chatbot & AI Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Gmail, Gorgias and Instagram, which it integrates with.

There is a free plan across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Flyweight AI Chatbot & AI Chat rates 49 out of 100 — mixed signals — read from 110 merchant reviews. The developer has published replies to 1 of 110 reviews. The score reflects what the review record shows, nothing more.

124 merchants have reviewed Flyweight AI Chatbot & AI Chat, averaging 4.8 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 124 reviews


Rating, last 12 months

4.75 from 48 reviews


New reviews, last 12 months

48 (was 59)


Developer replies

1 of 110 reviews


Typical reviewer had used it

5 days


Pricing

Free


On the App Store since

July 23, 2024


Review history held

2024 – 2026

Integrates with
Shopify Flow
Shopify Admin
Gmail
Gorgias
Instagram
Outlook
WhatsApp
Zendesk

Categories
ChatHelpdesk
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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