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  1. xpay

  2. Shopify apps

  3. Chat

  4. Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

by Flyweight GmbH

4.8

(104 reviews)

49/100 · Mixed signalsBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing up to 10,000 products, stores using Georgias, WhatsApp and Zendesk, which it integrates with and willing to start free and move to $1/mo.

NEW! Authentic AI Chatbot - Boost Sales & Support with AI Chatbot Conversations | Graph & ChatGPT Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. Enhanced Analytics: Filter and analyze complaints, sales & support interactions.

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many pageviews a month?
900
AI Starter≤ 1,500
AI Prono cap

AI Starter

$1/month

≈ $0.0011 per pageview

900 of 1,500 pageviews/month40% headroom

Try for Free ($0/mo) will not stretch this far — it caps out on pageviews/month.

Next step up is AI Pro at $100/mo — $99 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $1/mo

free plan available · 3 tiers · priced by pageviews/month and products

How it’s supported
49/100

Mixed signals · from 105 reviews

What it does

AI knows all your store's texts: pages, articles, products,.. (nightly refresh).

Automatically detects the personality of your brand & can be fine-tuned.

Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT

Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.

Enhanced Analytics: Filter and analyze complaints, sales & support interactions.

Pricing
Free plan available. Free trial available.
Try for Free

Free

Free
Unlimited AI testing in Preview
Initial Training & Knowledge Graph
Auto-trained on entire store & brand
On Brand AI ready within 30-90 minutes
German Startup - GDPR & AI-Act ✓
------------------------------
To use AI live → Paid plan
To activate daily refresh → Paid plan
AI Starter

$1/month

Lowest paid plan
1,500 visitors / month
Up to 3k products ($5 per +1,000)
------------------------------
AI trained on store (nightly refresh)
Maximum accuracy with Knowledge Graph
Unlimited AI Chats & AI Searches
Unlimited Live chats & Brand Personality
Unlimited routing incl. Order-Tracking
AI Pro

$100/month

Unlimited visitors
Up to 10,000 products ($5 per +1,000)
------------------------------
All features from "AI Starter" plan
Unlock all channels (soon)
Add external data: Zendesk knowledge
More products possible (1 Million+)
Onboarding & AI Performance call
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

49

/ 100
Mixed signals
medium confidence

Scored on 105 merchant reviews we hold for Flyweight AI Chatbot & AI Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 105 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 105 reviews read
Reviews per year
20245 reviews
202573 reviews
202627 reviews
What merchants say

4.8

104 reviews
5★81%
4★17%
3★2%
2★0%
1★0%
Developer replies
1%
of reviews get an answer
Reviewed at 12m+
2%
had used it a year when they wrote
From 105 reviews read. Typical reviewer had used the app for 6 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 104. Open one to read it in full, with the developer's reply where there is one.

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.

Developer repliedThanks for the honest feedback - it was a fair criticism, and you weren’t the only one who raised it. We’ve since introduced pricing options based on AI interactions only, with unlimited visitors included. So no matter how much traffic your ads or viral content drive, you’re not charged for it - you only pay when the AI actually does work. If you ever want to give it another look, we’d be happy to have you back :) Show more

Early days but very easy to setup and so far very effective.

Game changer for our CX team. We integrated Flyweight across our Shopify Plus store and the impact was immediate — faster response times, fewer tickets hitting our human agents, and customers actually getting helpful answers. The AI handles product questions, order status, and routine inquiries without feeling robotic. Setup was straightforward and the team has been responsive whenever we've needed support. If you're running a DTC brand at scale and looking to elevate your customer experience without ballooning headcount, this is it.

so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.

se ben dettato è fantastico peccato per il limite dei 5000 caratteri. Per quanto riguarda i costi è assurdo che prenda in esame gli accessi e non le conversazioni. Speriamo venga risolto questo limite.

As a company we tried a few others A.I Chatbot but they just did not measured up. Flyweight is the champion of them all.

Que la probe y esta muy bien estructurada y con la caracteristica que le puedes preguntar en varios idiomas y lleva directamente al cliente al producto o productos similares a los que solicita el cliente. Felicitaciones

Flyweight AI Chatbot & AI Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing up to 10,000 products, stores using Georgias, WhatsApp and Zendesk, which it integrates with and willing to start free and move to $1/mo.

There is a free plan, paid plans start at $1/month, and run to $100/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Flyweight AI Chatbot & AI Chat's tiers are gated on pageviews/month and products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Flyweight AI Chatbot & AI Chat rates 49 out of 100 — mixed signals — read from 105 merchant reviews. The developer has published replies to 1 of 105 reviews. The score reflects what the review record shows, nothing more.

104 merchants have reviewed Flyweight AI Chatbot & AI Chat, averaging 4.8 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 104 reviews


Rating, last 12 months

4.75 from 56 reviews


New reviews, last 12 months

56 (was 46)


Developer replies

1 of 105 reviews


Typical reviewer had used it

6 days


Pricing

Free plan available. Free trial available.


On the App Store since

July 23, 2024


Review history held

2024 – 2026

Integrates with
Shopify Flow
Shopify Admin
Georgias
WhatsApp
Zendesk

Categories
Chat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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