We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient. What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.

We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow. It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions. The result has been a noticeable improvement in both customer satisfaction and the overall customer experience. A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free. Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.

The customer care service is very prompt & helpful.

The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT

Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support

dharamapriya was very kind and helpful in settig up. very patient

Great assistance

Excellent customer support