OrderEditing.com
by Order Editing
5.0
(335 reviews)
Best suited for stores using Brightpearl, Celigo and Fulfil.io, which it integrates with and from $99/mo.
Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address, show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps. Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address, show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps. more Self-service address, product, shipping method, discount code, and order cancel Automatically flag bad addresses and offer smart suggestions post-purchase Create post purchase one-click upsells and personalize the recommendations Customers edits update the original order number for a seamless experience 100+ integrations with fulfilment, shipping, fraud, and subscription apps
Copy from the Shopify App Store listing, unedited.Order editing
Top line
conversion rate and average order value
From $99/mo
4 tiers
44/100
Mixed signals · from 306 reviews
What it does
Self-service address, product, shipping method, discount code, and order cancel
Automatically flag bad addresses and offer smart suggestions post-purchase
Create post purchase one-click upsells and personalize the recommendations
Customers edits update the original order number for a seamless experience
100+ integrations with fulfilment, shipping, fraud, and subscription apps
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
100-2,500 orders
$99/month
Access to every feature
One Click Upsell (replace $100/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
+ Checkout Upsell (replace $100/mo apps)
Access to every integration
2,500-5,000 orders
$199/month
One Click Upsell (replace $150/mo apps)
Slack support w/ Founders!
Free onboarding
5000-10,000 orders
$399/month
One Click Upsell (replace $400/mo apps)
10-20,000 orders
$599/month
Free onboarding + 24/7 support via slack
Pricing
$99/month
$199/month
$399/month
$599/month
44
/ 100Mixed signals
Scored on 306 merchant reviews we hold for OrderEditing.com, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 306 reviews read| 2023 | 4 reviews |
|---|---|
| 2024 | 111 reviews |
| 2025 | 114 reviews |
| 2026 | 77 reviews |
What merchants say
5.0
1%
of reviews get an answer5%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 335. Open one to read it in full, with the developer's reply where there is one.
OrderEditing is one of Jones Road Beauty's absolute favorite partners. Their team goes above and beyond every time. They're fast, responsive, and happy to help with things well outside their scope, which is rare to find in a vendor. The product is just as strong as the team behind it. Letting customers edit their own orders after checkout has deflected a significant amount of CX tickets and saves our team real time. The post purchase upsells have also become a reliable source of incremental revenue for us. It works exactly how you'd want it to, and it's a no brainer addition to any Shopify tech stack. A huge thank you to Lachie, Kiril, and Jacques for being such incredible partners. Highly recommend!
Order editing has proved to be a no-brainer addition to the stack at RIDGE. Not only does it help out our CX team a ton, it has also unlocked incremental revenue via Thank You and Order Status page upsells. There are endless SaaS tools out there that solve a problem but stop at the software. We really appreciate Order Editing being a great partner and providing a true service beyond an app. Jacques has been fantastic to work with and really goes above and beyond to make OE easy to use.
Order Editing has become an important part of our customer journey. On boarding the app and service was so easy! I really appreciate Lachie and the team taking the time to test with us before going live. Using Order Editing has already saved hours of work for our team and helped customers have an exceptional purchasing experience.
great experience! i feel like it is capturing the customer at just the right moment for up-sell., and in addition it has been super helpful for customers to change their orders. would recommend!
Customer service 100/10, support + app functionality has been top notch. Customer service tickets have decreased, also increased ROI from each checkout. Shout out ben, pauly and hamish for the incredible support
We’ve had an amazing experience using the Order Editing app. It’s been a great addition to our store and makes it so much easier for customers to make changes to their orders after checkout, which has also helped reduce the workload for our customer service team. The support team has also been fantastic! Always responsive, helpful and willing to work through any questions or issues we’ve had along the way.
This app has been a game changer for us. Letting customers edit their own order after checkout has cut down on so many "can you change my order" emails, they just sort it themselves, quickly and easily. It works exactly how you'd want it to, and the support team is fantastic on top of that: responsive, helpful, and genuinely across their product. If you're on the fence, do yourself a favour and give it a go. Highly recommend!
OrderEditing.com FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Brightpearl, Celigo and Fulfil.io, which it integrates with and from $99/mo.
Paid plans start at $99/month, and run to $599/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
OrderEditing.com's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard OrderEditing.com rates 44 out of 100 — mixed signals — read from 306 merchant reviews. The developer has published replies to 2 of 306 reviews. The score reflects what the review record shows, nothing more.
335 merchants have reviewed OrderEditing.com, averaging 5.0 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 335 reviews
5.00 from 99 reviews
99 (was 138)
2 of 306 reviews
2 months
From $99/month. Free trial available.
May 1, 2023
2023 – 2026
Categories
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