AI Post‑Purchase Surveys
by Bestie
4.8
(10 reviews)
Best suited for stores collecting post-purchase feedback at scale, with budgets of $39–$149 monthly for survey operations.
AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more Effortless Onboarding: Get your first survey up and running in less than 5 min AI-Generated Surveys: Not sure what to ask? Let AI do the work for you Week over week analysis: See how your surveys are performing over time Automated Insights: Access data, make informed decisions, no expertise needed Customer audience segmentation: Understand your customer better than ever before
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $39/mo
3 tiers
22/100
Limited evidence · from 10 reviews
What it does
Effortless Onboarding: Get your first survey up and running in less than 5 min
AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
Week over week analysis: See how your surveys are performing over time
Automated Insights: Access data, make informed decisions, no expertise needed
Customer audience segmentation: Understand your customer better than ever before
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
1,000 Impressions
$39/month
Post-purchase, pre-purchase, & email surveys
Unlimited questions & surveys
AI survey creation
Advanced reporting
Audience segmentation
10,000 Impressions
$99/month
Unlimited
$149/month
Pricing
$39/month
$99/month
$149/month
22
/ 100Limited evidence
Scored on 10 merchant reviews we hold for AI Post‑Purchase Surveys, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2022–2024 · 10 reviews read| 2022 | 4 reviews |
|---|---|
| 2023 | 4 reviews |
| 2024 | 2 reviews |
What merchants say
4.8
0%
of reviews get an answer22%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 10. Open one to read it in full, with the developer's reply where there is one.
Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.
we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.
Used the app for a long time, but I had issues and no customer support is available. Their support emails are just not active.
Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.
I feel like I know my customer better than ever. The data is priceless and easier to access than ever.
I've really enjoyed this survey tool and getting quick customer feedback to different strategies we are trying out! The Bestie team has been great to work with and very fast to answer all of my questions.
Absolute no-brainer to move to Bestie if you're still on a single-question post-purchase survey. Drag-and-drop questions based on previous answers make building surveys super simple and far more powerful for building customer personas and marketing to them in the most relevant way possible.
Bestie helps me round out the story of who my customers are. Very is to stack with other apps that we use for attribution. They seemingly are only a handful of months old, but the product already feels like it has been in the making for years. We love the UI and the team at Bestie have been super helpful when we have questions. Definitely recommend.
AI Post‑Purchase Surveys FAQ
Answered from this app's own listing and its full review record.
Best suited for stores collecting post-purchase feedback at scale, with budgets of $39–$149 monthly for survey operations.
Paid plans start at $39/month, and run to $149/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
AI Post‑Purchase Surveys's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard AI Post‑Purchase Surveys rates 22 out of 100 — limited evidence — read from 10 merchant reviews. The developer has published replies to 0 of 10 reviews. The score reflects what the review record shows, nothing more.
10 merchants have reviewed AI Post‑Purchase Surveys, averaging 4.8 out of 5. We hold the review history from 2022 to 2024, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 10 reviews
0
0 of 10 reviews
4 months
From $39/month. Free trial available.
October 26, 2022
2022 – 2024
Categories
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