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BOO EU Withdrawal Button
BOO EU Withdrawal Button
by BOO Apps
4.9
(43 reviews)
Best suited for EU merchants who need to comply with GDPR withdrawal rights without building the feature in-house.
Compliant 14-day withdrawal widget for EU stores. 24 languages, audit trail, automated emails. Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks. Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks. more 14-day deadline auto-calculated from the last delivered package (Article 9(2)) Storefront widget in 24 EU languages, auto-detected from customer locale Status pipeline: Received, Processing, Completed, Rejected — bulk update Dashboard CSV export and per-request PD track and manage all withdrawal requests GDPR-aware: customer data removed via Shopify redact webhooks
Copy from the Shopify App Store listing, unedited.Legal
Bottom line
operating cost and staff time
From $7.49/mo
free plan available · 2 tiers
50/100
Mixed signals · from 43 reviews
What it does
14-day deadline auto-calculated from the last delivered package (Article 9(2))
Storefront widget in 24 EU languages, auto-detected from customer locale
Status pipeline: Received, Processing, Completed, Rejected — bulk update
Dashboard CSV export and per-request PD track and manage all withdrawal requests
GDPR-aware: customer data removed via Shopify redact webhooks
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
EU withdrawal button and form
Withdrawal request dashboard
14-day eligibility auto-check
Email, Slack, Discord & Telegram alerts
One-click Shopify refunds
Automated workflows & rules
Premium
$7.49/month
Everything in Free
Unlimited automation rules
All 26 storefront languages
Custom fields on the withdrawal form
More premium features coming soon
Pricing
Free
$7.49/month
50
/ 100Mixed signals
Scored on 43 merchant reviews we hold for BOO EU Withdrawal Button, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2026–2026 · 43 reviews read| 2026 | 43 reviews |
|---|
What merchants say
4.9
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 43. Open one to read it in full, with the developer's reply where there is one.
This is a very handy app, a time-saver for many Shopify sellers. I met a small issue when modifying the custom CSS, and the support was on time and really helpful. Just checked other apps from this team, all look very useful as well.
The app was very easy to install and setup. We have used this on two of our shopify stores and one required a small bit of configuring to get just right. Ron helped out quickly and was able to complete a collaborator request quickly and resolve implementation very fast. I would suggest this app to anyone that needs a simple solution for the European Directive 2023/2673.
Hassle free - Is how i would describe the setup of this glorious little app. Was easy to install i think i had it up and running in under 10 minutes ( and i had a cup of coffee ) It may not be the most configurable that is floating around BUT it fulfills the new EU-Directive and have a lot of supported languages to do just that. I recomend that you give it a chance.
Installation was quick and easy, and the setup instructions were clear and simple to follow. I ran into a minor issue along the way, but it turned out not to be related to the app. The support team was incredibly responsive, explained exactly what was causing the problem, and guided me through the solution. Their help made the whole process seamless, and I had everything working perfectly in no time.
La mejor app para el botón de desistimiento. Super fácil de configurar, lenguaje amigable en la interfaz y facilidades por todas partes. Gracias al equipo que la ha realizado, de verdad. Estaba buscando esto y gracias a vosotros he encontrado la app perfecta para mi negocio.
We were looking for an app like this for some time, especially one with reliable and responsive support. After testing many different solutions, this app fully met our expectations. It is easy to use, works exactly as needed, and the support team has been very helpful. We can definitely recommend it!
Great free app with very helpful and responsive support. The setup was very easy, and I had no issue following the steps to add the withdrawal form to my store. I did run into one small issue, but this was not a problem with the app itself. Support responded very quickly and explained where the problem was coming from and how to fix it, so I was able to get it working easily. I also looked at several other EU withdrawal button/form apps, and this one had the best functionality I found for free. It includes features like multiple language options, order syncing, and the ability for customers to select the exact items they want to return, including partial returns. Other options seemed to require paid plans for similar features, but this app is completely free and works very well. The form looks clean, fits nicely on my website, and is easy to use. I would highly recommend it, especially over other options where you have to pay to get the same functionality.
Very soon (19 June 2026) the EU Withdrawal button/link will become compulsory, so I looked for a very basic implementation for this functionality, and came across this BOO EU Withdrawal button app. It does exactly what it promises with easy implementation. At first it was a button widget only, but I wanted to use a link pointing to a Withdrawal page instead. With some feedback from my side and in turn very quick responses from BOO, I was all set and done (bicyquel.eu); BOO even expanded customisation options as per my request. As stated before, this app does what it is supposed to do, but the 5 stars are for the quick responses and excellent support.
BOO EU Withdrawal Button FAQ
Answered from this app's own listing and its full review record.
Best suited for EU merchants who need to comply with GDPR withdrawal rights without building the feature in-house.
There is a free plan, paid plans start at $7.49/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
BOO EU Withdrawal Button's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard BOO EU Withdrawal Button rates 50 out of 100 — mixed signals — read from 43 merchant reviews. The developer has published replies to 0 of 43 reviews. The score reflects what the review record shows, nothing more.
43 merchants have reviewed BOO EU Withdrawal Button, averaging 4.9 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 43 reviews
4.91 from 43 reviews
43
0 of 43 reviews
5 days
Free plan available. Free trial available.
April 20, 2026
2026 – 2026
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