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  1. xpay

  2. Shopify apps

  3. Fraud

  4. Chargeback Dispute Specialist

Chargeback Dispute Specialist

by Chargeback Specialist

5.0

(13 reviews)

67/100 · SolidFrom $4.99/month. Free trial available.
Best suited for merchants managing chargebacks across Stripe, PayPal, or Ethoca and looking to reduce dispute resolution overhead.

Chargeback Dispute Specialist fights, wins and prevents Chargebacks & Fraud for you, hands-free. Stop losing revenue to Chargebacks and fraudulent disputes. We detect disputes, gather evidence and submit expert-reviewed responses automatically. AI handles the work; professional chargeback specialists review every case. Fraud screening flags risky orders early. Built for solo sellers, growing brands, and high-volume stores alike. Set up in one click - no technical work required. Stop losing revenue to Chargebacks and fraudulent disputes. We detect disputes, gather evidence and submit expert-reviewed responses automatically. AI handles the work; professional chargeback specialists review every case. Fraud screening flags risky orders early. Built for solo sellers, growing brands, and high-volume stores alike. Set up in one click - no technical work required. more AI powered dispute responses tailored to your store Evidence reviewed by Chargeback professionals for higher accuracy Reduce chargebacks and fraudulent disputes before they escalate One click Activation - No technical setup required.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Fraud
What it moves
Bottom line

operating cost and staff time

What it costs
From $4.99/mo

4 tiers

How it’s supported
67/100

Solid · from 11 reviews

What it does

AI powered dispute responses tailored to your store

Evidence reviewed by Chargeback professionals for higher accuracy

Reduce chargebacks and fraudulent disputes before they escalate

One click Activation - No technical setup required.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Auto
$4.99/month
You start with

Automated rebuttal submission

Reason-specific chargeback responses

One-click activation. Hands-free for you

No upfront charges, cancel anytime

Unlimited chargebacks

Pro
$14.99/month
Adds

Everything in Auto, plus:

AI dispute evidence builder

Manual evidence pull via store access

Faster response turnaround

Expert
$29.99/month
Adds

Everything in Pro, plus:

Human experts review every case

Faster response submission

Dedicated account manager

Concierge
$499/month
Adds

No revenue share - flat monthly fee only

Fully managed dispute service,end-to-end

Custom dispute strategy for every case

Expert support 24/7 via chat - no queue

Listed as “From $4.99/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $4.99/month. Free trial available.
Auto

$4.99/month

Lowest paid plan
Automated rebuttal submission
Reason-specific chargeback responses
One-click activation. Hands-free for you
No upfront charges, cancel anytime
Unlimited chargebacks
Pro

$14.99/month

Everything in Auto, plus:
AI dispute evidence builder
Manual evidence pull via store access
Faster response turnaround
Expert

$29.99/month

Everything in Pro, plus:
Human experts review every case
Faster response submission
Dedicated account manager
Concierge

$499/month

No revenue share - flat monthly fee only
Fully managed dispute service,end-to-end
Custom dispute strategy for every case
Expert support 24/7 via chat - no queue
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

67

/ 100
Solid
low confidence

Scored on 11 merchant reviews we hold for Chargeback Dispute Specialist, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 11 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 11 reviews read
Reviews per year
20254 reviews
20267 reviews
What merchants say

5.0

13 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
27%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 11 reviews read. Typical reviewer had used the app for 4 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 13. Open one to read it in full, with the developer's reply where there is one.

Excellent app and excellent support. The team helped me in a very practical way to reduce and better manage the chargebacks in my store. The whole process became more organized, with clearer dispute handling and much less manual work on my side. I highly recommend it to store owners who are growing and need better protection against disputes and chargebacks. Fast, professional, and truly helpful support.

Great app and exceptional support. The manager is very responsive and we appreciate having a close communication line with him. They helped free up a lot of our time spent on handling chargebacks. 100% recommend.

Great App! Highly recommend

We’ve had an excellent experience with Chargeback Dispute Specialist. After facing serious issues with chargebacks in our store, this app helped us significantly reduce disputes and improve our win rate. The automation is very efficient, but what really makes the difference is the human review layer. The responses are well-structured, detailed, and aligned with card network guidelines, which increases the chances of winning disputes. The support team is extremely responsive and attentive. Whenever we needed adjustments or clarification, they were quick to help and truly cared about our results. If you run a high-volume eCommerce store and want to reduce losses from chargebacks while protecting your payment processor relationship, this app is absolutely worth it. Highly recommended.

Great app and outstanding support. Managers are always in touch and very helpful. Everything was clear and well organized.

So far the app has been great at handling our chargebacks, including knowing whos fraudulent. I would highly recommend this app to anyone running an e-commerce business, as its helped keep me focused on bringing in sales instead of worrying about this. Thank you so much

Developer repliedThank You Farouq. We're glad to take the heavy lifting off your plate so you can focus fully on growing your business, saving you a lot of time & energy with chargeback management. All the best :) Show more

Simple and effective app for managing chargebacks. Easy to set up, saves time, and makes disputes much easier to handle. Highly recommended.

Developer repliedThank you for your kind words! We’re glad the app is helping you. Show more

I had an excellent experience with the Chargeback Specialist! Their professionalism, clear communication, and in-depth knowledge made the whole process smooth and stress-free. They handled my case with precision, kept me updated at every step, and ensured the best possible outcome. Truly reliable and trustworthy — highly recommend their services!

Chargeback Dispute Specialist FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants managing chargebacks across Stripe, PayPal, or Ethoca and looking to reduce dispute resolution overhead.

Paid plans start at $4.99/month, and run to $499/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Chargeback Dispute Specialist's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Chargeback Dispute Specialist rates 67 out of 100 — solid — read from 11 merchant reviews. The developer has published replies to 3 of 11 reviews. The score reflects what the review record shows, nothing more.

13 merchants have reviewed Chargeback Dispute Specialist, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 13 reviews


Rating, last 12 months

5.00 from 9 reviews


New reviews, last 12 months

9


Developer replies

3 of 11 reviews


Typical reviewer had used it

4 months


Pricing

From $4.99/month. Free trial available.


On the App Store since

August 29, 2024


Review history held

2025 – 2026

Integrates with
Chargeback Prevention
Ethoca
PayPal
RDR
Stripe
Verifi

Categories
FraudWorkflow automation
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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