ChargePay‑Chargeback AI Agent
by ChargePay
5.0
(17 reviews)
Best suited for merchants processing chargebacks across Stripe, PayPal, or Braintree who want to automate dispute response and reduce manual chargeback work.
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses. When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal more Recover chargeback revenue with AI automatically building evidence reason code Block risky orders to prevent chargebacks using AI identity and order validation Send AI responses with order records and receipts to contest chargebacks Track dispute status and send chargeback alerts before reply deadlines via email Show chargeback analytics and case history to spot dispute trends and costs
Copy from the Shopify App Store listing, unedited.Fraud
Bottom line
operating cost and staff time
From $19.99/mo
4 tiers
80/100
Well supported · from 17 reviews
What it does
Recover chargeback revenue with AI automatically building evidence reason code
Block risky orders to prevent chargebacks using AI identity and order validation
Send AI responses with order records and receipts to contest chargebacks
Track dispute status and send chargeback alerts before reply deadlines via email
Show chargeback analytics and case history to spot dispute trends and costs
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Basic
$19.99/month
For stores on Shopify Basic plan
Unlimited chargebacks
Agentic AI model
Fully-automated chargeback recovery
Grow
$39.99/month
For stores on Shopify Grow plan
Advanced
$79.99/month
For stores on Shopify Advanced plan
Plus
$99.99/month
For stores on Shopify Plus plan
Pricing
$19.99/month
$39.99/month
$79.99/month
$99.99/month
80
/ 100Well supported
Scored on 17 merchant reviews we hold for ChargePay‑Chargeback AI Agent, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.18 stars above the lifetime average of 4.82.Review history
2024–2026 · 17 reviews read| 2024 | 3 reviews |
|---|---|
| 2025 | 4 reviews |
| 2026 | 10 reviews |
What merchants say
5.0
29%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 17. Open one to read it in full, with the developer's reply where there is one.
Excellent app, super easy to use in comparison to competitor apps. Very speedy customer support, and everything was set up a lot quicker than I thought. I feel confident having them manage my chargeback processing.
good app
Very responsive and nice
Very nice! Support is also very good too Switched from Chargeflow to ChargePay
We recently implemented Chargepay to help with our chargebacks and we couldn't be happier. Their success rate has been great! Would highly recommend for anyone who needs help saving time filing chargeback responses.
Great Company, A+++....THEY CARE....Really NO BS. Great Communication and they are on top of it.....They may be one of the best apps to add to your network on Shopify. If you despise criminals and fraudsters, Chargeback AI is who you want on your team 100%. - jacques@superwater.com
easy to use and friendly support team
Highly recommended for serious Shopify stores I recently had a call directly with EL Mehdi, the CEO, and that alone says a lot about this app. The level of personal involvement and understanding of our business was outstanding. No generic pitch — EL Mehdi immediately understood our setup and offered very tailored, practical solutions. The app itself is extremely powerful: • Early dispute detection via Visa & Mastercard alerts helps prevent chargebacks before they escalate. • AI-driven dispute management based on fulfillment data, fraud signals, and customer communication. • Very cost-efficient compared to competitors charging up to 25% per dispute — this solution is significantly cheaper and pays for itself instantly . • Huge reduction in operational effort, allowing our team to focus on customer support instead of manual dispute handling. Support is exceptional and truly hands-on. Being able to speak directly with the CEO, get fast feedback, and discuss custom solutions is rare — and extremely valuable. If you’re running a store with meaningful revenue and chargebacks are a real topic for you, this app is a no-brainer.
ChargePay‑Chargeback AI Agent FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants processing chargebacks across Stripe, PayPal, or Braintree who want to automate dispute response and reduce manual chargeback work.
Paid plans start at $19.99/month, and run to $99.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
ChargePay‑Chargeback AI Agent's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard ChargePay‑Chargeback AI Agent rates 80 out of 100 — well supported — read from 17 merchant reviews. The developer has published replies to 5 of 17 reviews. The score reflects what the review record shows, nothing more.
17 merchants have reviewed ChargePay‑Chargeback AI Agent, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 17 reviews
5.00 from 13 reviews
13
5 of 17 reviews
1 months
From $19.99/month. Free trial available.
April 16, 2020
2024 – 2026
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