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  1. xpay

  3. Shopify apps

  5. Fraud

  7. COD: Advanced Cash on Delivery

COD: Advanced Cash on Delivery

by Zegsu Software Solutions LLP

4.8

(12 reviews)

46/100 · Mixed signalsFree to install
Best suited for merchants processing cash-on-delivery orders who want to reduce fraud through SMS and WhatsApp verification.

Use Cash on Delivery - COD Verification app to reduce RTO. Charge a fee for Cash on Delivery Orders. Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders. Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders. more Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders IVR COD verification if the OTP delivery fails via SMS or WhatsApp NEW: Charge a fee for COD orders

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Fraud
What it moves
Top line

average order value and catalog reach

What it costs
From $5/mo

1 tier

How it’s supported
46/100

Mixed signals · from 12 reviews

What it does

Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp

Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders

IVR COD verification if the OTP delivery fails via SMS or WhatsApp

NEW: Charge a fee for COD orders

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free Forever
Free to install
You start with

COD verification via SMS & WhatsApp

COD verification via automated IVR

Auto-cancel unverified orders

Premium
$5/month
Adds

All features in the FREE plan

Add a custom fee for COD orders

Listed as “Free to install”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install
Free Forever

Free to install

COD verification via SMS & WhatsApp
COD verification via automated IVR
Auto-cancel unverified orders
Premium

$5/month

Lowest paid plan
All features in the FREE plan
Add a custom fee for COD orders
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

46

/ 100
Mixed signals
low confidence

Scored on 12 merchant reviews we hold for COD: Advanced Cash on Delivery, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 12 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2025 · 12 reviews read
Reviews per year
20213 reviews
20221 reviews
20234 reviews
20243 reviews
20251 reviews
What merchants say

4.8

12 reviews
5★92%
4★0%
3★0%
2★0%
1★8%
Developer replies
42%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 12 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 12. Open one to read it in full, with the developer's reply where there is one.

Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.

Developer repliedDear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu Show more

Very pleased with this app it does exactly what I need it to I sell high dollar ticket items and chargebacks need to be prevented as much as possible this app allows me to implant that mental seed in the customers head knowing they OTP verified the charge they can't say it wasn't me. So as long as we will the order we are able to prevent chargebacks. We absolutely love this app and the customer support isn't in real time but the definitely take care of any issues that come up within a reasonable timeframe.

most frictionless cod otp app out there. even better customer service.

Works well and is effective. Had some issues while recharging and the support extended was quick and exceptional.

Developer repliedThank you for your review. We want to make our app the best in the 'COD verification' category for our merchants and your support keeps us motivated. We wish you all the success in your business. Stay safe, Arpit Team Zegsu Show more

Good and straight forward app... staff are helpful too I think whatsapp notifications can be made with less cost would be great

COD confirmations have shot up, reducing our manual calls by 60-70%. They have even started IVR calls so people who don't end up checking their messages can also confirm the orders.

We like this app for the following reasons: 1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message 3. Pricing is competitive vs smsbump, super lemon, etc 4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget. 5. Tagging of orders is very clear to distinguish between the status. 6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.

Developer repliedThank you for your comprehensive review. We are thrilled to know that CODBot: COD Verification is adding value to your store. We would also like to thank you for sharing your valuable feedback due to which we were able to improve our app. We will strive to improve our product continuously in order to provide you with a WOW service - always! Wishing you all the success in your business. Stay Safe, Arpit Team Zegsu Show more

Exactly what I need.

COD: Advanced Cash on Delivery FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants processing cash-on-delivery orders who want to reduce fraud through SMS and WhatsApp verification.

Paid plans start at $5/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard COD: Advanced Cash on Delivery rates 46 out of 100 — mixed signals — read from 12 merchant reviews. The developer has published replies to 5 of 12 reviews. The score reflects what the review record shows, nothing more.

12 merchants have reviewed COD: Advanced Cash on Delivery, averaging 4.8 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 12 reviews

New reviews, last 12 months

1

Developer replies

5 of 12 reviews

Typical reviewer had used it

1 months

Pricing

Free to install

On the App Store since

April 26, 2021

Review history held

2021 – 2025

Integrates with
Checkout
Customer accounts
SMS
WhatsApp
Categories
FraudPay later
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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