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  7. Disputifier: Smart Chargebacks

Disputifier: Smart Chargebacks

by Disputifier

4.5

(77 reviews)

65/100 · SolidFree to install. Additional charges may apply.
Best suited for stores processing chargebacks across Stripe, PayPal, Authorize.net, or buy-now-pay-later platforms like Afterpay and Klarna.

Automated Chargeback Fighting & Dispute Prevention. Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks. Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks. more Fully automated AI-powered chargeback fighting. Block chargebacks with chargeback alerts. Prevent fraudulent chargebacks with automated fraud protection. Prevent order not received chargebacks with shipping notifications. Reduce your chargebacks with Disputifier and win those which aren't prevented.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Fraud
What it moves
Bottom line

operating cost and staff time

What it costs
Free to install. Additional charges may apply.
How it’s supported
65/100

Solid · from 74 reviews

What it does

Fully automated AI-powered chargeback fighting.

Block chargebacks with chargeback alerts.

Prevent fraudulent chargebacks with automated fraud protection.

Prevent order not received chargebacks with shipping notifications.

Reduce your chargebacks with Disputifier and win those which aren't prevented.

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Basic Plan

Free to install

7 Day Risk-Free Trial
CB Fighting: 20% of won back revenue
CB Alerts: from $17-$27.50/alert
The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

65

/ 100
Solid
medium confidence

Scored on 74 merchant reviews we hold for Disputifier: Smart Chargebacks, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 74 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 74 reviews read
Reviews per year
20223 reviews
20236 reviews
20249 reviews
202519 reviews
202637 reviews
What merchants say

4.5

77 reviews
5★86%
4★1%
3★0%
2★0%
1★12%
Developer replies
19%
of reviews get an answer
Reviewed at 12m+
15%
had used it a year when they wrote
From 74 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 77. Open one to read it in full, with the developer's reply where there is one.

After Disputifier was hacked, dealing with them became a complete mess. We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized. Holding critical payment infrastructure hostage over questionable invoices is extremely concerning. Avoid.

Developer repliedApologies for the delay in responding, and we appreciate you bringing your concerns to our attention. We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider. We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business. In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores. Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns. Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions. Thank you. Show more

Quick to respond and agents know their stuff. Able to assist with my queries in a matter of minutes. Thanks, Levie :)

Wish I could give -10 stars. Stay away from these mafias. Worst experience ever. This App is disgusting, It costed $317 for just two orders in the name of chargeback prevention. Stay away, do not use this service. I really doubt their 5 star reviews as well (Anyone can buy those reviews nowadays).

Developer repliedWe're disappointed to see this review, particularly because it contains several statements that are simply not accurate. First, the amount you referenced was not for "two orders." Your billing consisted of services that had already been provided, including chargeback alerts and disputes processed while your store was actively enrolled. We do not charge merchants for services that were never delivered. Second, throughout the past two months, we made repeated attempts to speak with you and resolve your concerns. You acknowledged that you were busy and indicated you would make time to discuss the matter, but despite numerous follow-ups, that conversation never took place. We remained willing to review your billing in detail and find a mutually acceptable resolution. Lastly, the claim that our reviews are purchased is entirely unfounded. Our reviews are from legitimate merchants and are also subject to Shopify's review verification and moderation standards. Making accusations without evidence is misleading to other merchants considering our service. We remain happy to review your account with you and address any legitimate concerns. However, we believe it's important that public reviews accurately represent the facts and the efforts made to resolve the situation. Show more

Abigail has helped me twice now and has been super quick and knowledgeable. Very valuable employee!

Excellent app and even better customer service! Daniela helped me sort out my integrations, billing descriptors, and PayPal chargeback alerts quickly and efficiently. She was very knowledgeable, friendly, and gave me straightforward answers to all my questions. Thank you, Daniela! 5/5 stars.

A+ service and experience. Chris has been a huge help and guides me with great explanation and assistance. Highly recommend!

The store went down due to a hold, so I notified Disputifier that I wanted to disconnect the store. That was possible, but chargebacks continued for the first 7 days. Absurd, of course. Then, after those 7 days, they still charge you for the chargebacks even though they don’t do anything about them—you can’t dispute them, and you don’t get reimbursed. You’re basically just paying for nothing. They don’t refund the money either. Translated with DeepL.com (free version)

Developer repliedThank you for sharing your feedback. We want to clarify the situation, as this review does not accurately reflect how our service works. When a store is disconnected, any chargebacks that were already submitted or received within the active service period can still continue through the card networks and processors. These timelines are controlled by banks and payment networks, not Disputifier, so disconnecting a store does not retroactively stop chargebacks that are already in motion. Additionally, the claim that you were "paying for nothing" is incorrect. Disputifier does not charge for chargebacks we do not process or manage. Any charges applied to your account are tied to services provided during your active enrollment period. We have always been transparent about this process and our team has been available to review any specific charges or concerns with you. We also made repeated attempts over the course of several weeks to discuss this matter and find a resolution, but we were unable to get a time scheduled to properly review your concerns. We noticed you continue to have other stores enrolled with Disputifier, and we would have preferred the opportunity to resolve this directly rather than have an inaccurate representation of the situation shared publicly. We remain available to review the account history with you and address any legitimate concerns. Show more

10/10 Customer support, they get back to you super quick, and actually help walk you through any issues your having.

Disputifier: Smart Chargebacks FAQ

Answered from this app's own listing and its full review record.

Best suited for stores processing chargebacks across Stripe, PayPal, Authorize.net, or buy-now-pay-later platforms like Afterpay and Klarna.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard Disputifier: Smart Chargebacks rates 65 out of 100 — solid — read from 74 merchant reviews. The developer has published replies to 14 of 74 reviews. The score reflects what the review record shows, nothing more.

77 merchants have reviewed Disputifier: Smart Chargebacks, averaging 4.5 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.5 / 5 · 77 reviews

Rating, last 12 months

4.40 from 48 reviews

New reviews, last 12 months

48 (was 11)

Developer replies

14 of 74 reviews

Typical reviewer had used it

2 months

Pricing

Free to install. Additional charges may apply.

On the App Store since

September 23, 2020

Review history held

2022 – 2026

Integrates with
Afterpay
Authorize.net
Klarna
PayPal
Recharge
Stripe
Categories
FraudWorkflow automation
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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