As an internal user within our company, my review is based on hands-on daily use of this app within our Shopify workflow. Overall, the app has been very supportive and is well integrated with Shopify, within the limitations of the platform. Henry has been attentive, responsive, and open to feedback, actively listening to companies and working to incorporate requested enhancements into the app. Within Shopify orders, the app makes refund processing management very efficient. It also provides the ability to set refund amounts and send them directly to customers. While Shopify’s limitations around code access still require some manual documentation, the process is still streamlined and easy to manage. That said, the iziGift app does allow direct access to gift card codes when they are issued through the app rather than through an order. This eliminates the need for manual tracking or recording of codes, which is a significant improvement in efficiency. I am hopeful that future Shopify enhancements will provide even greater access to gift card data, allowing iziGift to further expand its integration and functionality. Overall, the app continues to show strong potential, and future updates could make it even more user-friendly and customer-focused.

Super easy to instal and track performance! Really a low-hanging fruit type of app and tons of opportunity to scale it for most D2C brands like mine!

Incredibly easy-to-use app and very attentive customer service. Henry is always ensuring we are completely happy with the app's functionality. Upon the request to make the time zone of the scheduled gift card delivery adjustable to the location of the store, he was quick to reply and implement the feature. Wouldn't want to use any other gift card app!

We’ve been using iziGift for about 2 years now, and it’s been a game changer for us. It makes selling and issuing gift cards easy and more customizable to our needs, and they’re always adding new features, which is a nice bonus. Plus, anytime I’ve needed help, their support team has always been super helpful. I have recommended this app to other Shopify businesses and will continue!

HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst. We've been using more than 400 apps for our store and we rarely leave review. When the products don't work, we will encourage our fellow business owners to use something else, as there's a lot of apps our there.

We have been so pleased with this app. It's provided an exceptional solution to our issue of being unable to access gift card numbers, since we have a brick and mortar shop and don't use the Shopify POS. The company has been a delight to work with and made so many custom builds to fit our business needs. The have been available to answer our questions quickly. I would highly suggest working with them. We spent months looking for a solution and I am so pleased with how the experience of using IziGift has been going. 10/10

This app is working well for our website. Giving our customers easy and hassle-free options for getting a gift card and being able to add notes / email it to the person they are gifting is also a great feature. The customer service is also helpful and responsive.

Great app to use, integrates with Klaviyo well and Henry has been fantastic for support whilst on-boarding and also for any questions afterwards