EU Withdrawal Button Free
by Nayvo
4.2
(17 reviews)
Best suited for stores selling to the EU that need to comply with withdrawal rights regulations.
Add the legally required EU withdrawal button and form. Customers withdraw without logging in. From 19 June 2026, EU Directive 2023/2673 (§ 356a BGB) requires every online shop to provide a withdrawal button. This app adds a visible button and a no login form to your theme in minutes, with no coding. Customers select the products they want to return and confirm in two steps. Both the customer and you receive a confirmation email automatically, and every request is tracked by status in your Shopify admin dashboard. Built in bot protection keeps submissions clean. From 19 June 2026, EU Directive 2023/2673 (§ 356a BGB) requires every online shop to provide a withdrawal button. This app adds a visible button and a no login form to your theme in minutes, with no coding. Customers select the products they want to return and confirm in two steps. Both the customer and you receive a confirmation email automatically, and every request is tracked by status in your Shopify admin dashboard. Built in bot protection keeps submissions clean. more Permanently visible EU withdrawal button floating or inline in your theme No login withdrawal form for guests and account holders alike Customers choose which products to return on the form Automatic confirmation email to the customer and you Track requests by status with search and notes in your admin
Copy from the Shopify App Store listing, unedited.Legal
Bottom line
fulfilment cost and post-purchase experience
From $7.99/mo
free plan available · 3 tiers
37/100
Limited evidence · from 17 reviews
What it does
Permanently visible EU withdrawal button floating or inline in your theme
No login withdrawal form for guests and account holders alike
Customers choose which products to return on the form
Automatic confirmation email to the customer and you
Track requests by status with search and notes in your admin
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
EU withdrawal button & form
Translated into all EU languages
Auto email confirmation to customer
Auto email notification to merchant
Two way integration with withdrawal
Customizable confirmation emails
Advance
$7.99/month
Everything in Free included
No 'Powered by Nayvo' branding
IP based form language change
Customize Withdrawal Period
Automatic order tagging
Customizable withdrawal reasons
Enterprise
$22/month
Everything in Advance included
Custom email domain (SMTP)
CAPTCHA & Bot Protection
CSV-Export
Pricing
Free
$7.99/month
$22/month
37
/ 100Limited evidence
Scored on 17 merchant reviews we hold for EU Withdrawal Button Free, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2026–2026 · 17 reviews read| 2026 | 17 reviews |
|---|
What merchants say
4.2
6%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 17. Open one to read it in full, with the developer's reply where there is one.
This app is easy to use and the support staff has been wonderful. Questions have been answered immediately. Thanks.
It seems OK, I only just installed and configured it. It forces you to use a floating button so I may choose another option instead. It also crashed a few times when I was configuring it. But it's only been about an hour that I have had it installed.
Fremragende app. Nem at sætte op og lige til at gå til. Mine bedste anbefalinger herfra. Anders Baunsgaard. Shopify bruger siden 2013.
Installatie ging heel eenvoudig. Enige wat ik mij af vraag is of het avg proof is als je een e-mailadres invult waarmee je de bestelde producten te zien krijgt.
facile d'installation
Service Clint très réactif et présent pour aider à la mise en place du bouton de rétractation
Nem at installere og sætte op. Kunne dog godt bruge mulighed for at styre styling af knappen noget mere.
passt
EU Withdrawal Button Free FAQ
Answered from this app's own listing and its full review record.
Best suited for stores selling to the EU that need to comply with withdrawal rights regulations.
There is a free plan, paid plans start at $7.99/month, and run to $22/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
EU Withdrawal Button Free's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard EU Withdrawal Button Free rates 37 out of 100 — limited evidence — read from 17 merchant reviews. The developer has published replies to 1 of 17 reviews. The score reflects what the review record shows, nothing more.
17 merchants have reviewed EU Withdrawal Button Free, averaging 4.2 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.2 / 5 · 17 reviews
4.24 from 17 reviews
17
1 of 17 reviews
9 days
Free plan available. Free trial available.
June 3, 2026
2026 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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