FraudLabs Pro Fraud Prevention
by Hexasoft Development
4.2
(12 reviews)
Best suited for stores seeking to reduce fraud losses and the staff time spent investigating suspicious orders.
Analyze and detect high risk orders. Secure your business from fraud orders and reduce chargebacks. FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders. You can customize your own validation rules and start protecting your online business. FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders. You can customize your own validation rules and start protecting your online business. more Automated Decision-Making: Capture genuine payments and cancel risky orders. Real-time Analysis based on internal merchant network and AI machine learning. Custom rules that tailored for your business needs. Block unwanted countries, anonymous proxy and VPN. Detect disposable email and ship forward address.
Copy from the Shopify App Store listing, unedited.Fraud
Bottom line
operating cost and staff time
From $29.95/mo
free plan available · 4 tiers
49/100
Mixed signals · from 23 reviews
What it does
Automated Decision-Making: Capture genuine payments and cancel risky orders.
Real-time Analysis based on internal merchant network and AI machine learning.
Custom rules that tailored for your business needs.
Block unwanted countries, anonymous proxy and VPN.
Detect disposable email and ship forward address.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Micro Plan
Free
500 queries/mo or sales < 25K USD/month
5 validation rules
0 groping rule
0 sub account
50 custom blacklists
Mini Plan
$29.95/month
1,500 queries/month
1 grouping rule
150 custom blacklists
Small Plan
$99.95/month
5,000 queries/month
10 validation rules
2 grouping rules
1 sub account
500 custom blacklists
Medium Plan
$249.95/month
25,000 queries/month
20 validation rules
5 grouping rules
2 sub accounts
2,500 custom blacklists
(Large and Enterprise Plan available.
Pricing
Free
$29.95/month
$99.95/month
$249.95/month
49
/ 100Mixed signals
Scored on 23 merchant reviews we hold for FraudLabs Pro Fraud Prevention, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2015–2026 · 23 reviews read| 2015 | 2 reviews |
|---|---|
| 2016 | 7 reviews |
| 2017 | 6 reviews |
| 2018 | 2 reviews |
| 2020 | 1 reviews |
| 2022 | 1 reviews |
| 2024 | 2 reviews |
| 2025 | 1 reviews |
| 2026 | 1 reviews |
What merchants say
4.2
13%
of reviews get an answer50%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 12. Open one to read it in full, with the developer's reply where there is one.
Great App works just like it says. Have to give it some time for you to get used to. Think of it as an advanced part of Shopify's fraud detection
We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.
Install went smooth. Initial setup with name and email filters smooth. So far so good after 1/2 hr. App has many additional features of which I am not using yet. Lets wait and see how it performs.
I only have 1 sale since my store just open and it did fine. It makes me fell more secure since right before I opened I had 2 known emails sign up for an email notification of store opening. I found out via an email verification search that they had problems so I added the FraudPro app.
Simple app for Transactional fraud checks, cost effective and very responsive support staff. Could not recommend more.
The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.
Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.
wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall
FraudLabs Pro Fraud Prevention FAQ
Answered from this app's own listing and its full review record.
Best suited for stores seeking to reduce fraud losses and the staff time spent investigating suspicious orders.
There is a free plan, paid plans start at $29.95/month, and run to $249.95/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
FraudLabs Pro Fraud Prevention's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard FraudLabs Pro Fraud Prevention rates 49 out of 100 — mixed signals — read from 23 merchant reviews. The developer has published replies to 3 of 23 reviews. The score reflects what the review record shows, nothing more.
12 merchants have reviewed FraudLabs Pro Fraud Prevention, averaging 4.2 out of 5. We hold the review history from 2015 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.2 / 5 · 12 reviews
2
3 of 23 reviews
6.3 months
Free plan available
September 6, 2017
2015 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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