Hitsteps Web Analytics
by Hitsteps
5.0
(13 reviews)
Best suited for stores doing 2,000–500,000 pageviews/month, stores using ImpressPages, Joomla and Wix, which it integrates with and willing to start free and move to $4/mo.
Real-time web analytics with visitor paths, heatmaps, checkout events, UTM tracking, and live chat. Hitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off. Follow each journey live, improve product pages and campaigns, spot issues faster, chat when visitors need help, and get clearer behavior data than basic traffic reports across every store, product, and campaign. Available on iOS & Google Play. Hitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off. Follow each journey live, improve product pages and campaigns, spot issues faster, chat when visitors need help, and get clearer behavior data than basic traffic reports across every store, product, and campaign. Available on iOS & Google Play. more Analytics about who is coming in and who is going out and know more about them. Just like a real shop, you can start a chat and live support with your visitors. Easily identify which products are viewed one after another and added to cart.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
Starter Plan
$4.99/month
≈ $0.0008 per pageview
Free Plan ($0/mo) will not stretch this far — it caps out on pageviews/month.
Next step up is Growth Plan at $9.99/mo — $5 more a month.
Analytics
Bottom line
operating cost and staff time
From $4.99/mo
free plan available · 4 tiers · priced by pageviews/month
30/100
Limited evidence · from 10 reviews
What it does
Analytics about who is coming in and who is going out and know more about them.
Just like a real shop, you can start a chat and live support with your visitors.
Easily identify which products are viewed one after another and added to cart.
Pricing
Free
$4.99/month
$9.99/month
$21/month
30
/ 100Limited evidence
Scored on 10 merchant reviews we hold for Hitsteps Web Analytics, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2018–2025 · 10 reviews read| 2018 | 1 reviews |
|---|---|
| 2019 | 3 reviews |
| 2021 | 1 reviews |
| 2022 | 1 reviews |
| 2023 | 2 reviews |
| 2024 | 1 reviews |
| 2025 | 1 reviews |
What merchants say
5.0
0%
of reviews get an answer10%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 13. Open one to read it in full, with the developer's reply where there is one.
We are currently trialling Hitsteps and it is very useful. Being able to track customer activity on our site that leads to cart additions helps us fine tune our product offering. We still have a way to go with our trial but so far we are impressed.
Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.
This is my favourite app. On Shopify's basic plan you get very minimal data, so I use Hitsteps for tracking sales data
Really helpful! It works well with Shopify and much easier to understand than Google Analytics. The only thing is the Heatmap functionality is rather limited if you are not on the Pro plan.
Great information to run your business, Hitsteps can pinpoint the time, location, the products and who exactly was looking at your website in real time.
We've been using this app for 4 months. This is one of the best website analytics tracking apps I've used in the past 20 years, inside or outside of shopify. The reporting, diligence, detail, and ease-of-use exceed all of my expectations and the app is a fantastic value for the money. It reports-on just about every aspect of visitors and their interests imaginable (see the description) and does a great job of removing "bot" activity aka google search bots from your reporting so you can see the real visitors. I couldn't be happier with this app and use it everyday.
Very easy to check interesting data and insights, easier than in Analytics. Useful menu that make easier to navigate
Great analytics tool
Hitsteps Web Analytics FAQ
Answered from this app's own listing and its full review record.
Best suited for stores doing 2,000–500,000 pageviews/month, stores using ImpressPages, Joomla and Wix, which it integrates with and willing to start free and move to $4/mo.
There is a free plan, paid plans start at $4.99/month, and run to $21/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Hitsteps Web Analytics's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Hitsteps Web Analytics rates 30 out of 100 — limited evidence — read from 10 merchant reviews. The developer has published replies to 0 of 10 reviews. The score reflects what the review record shows, nothing more.
13 merchants have reviewed Hitsteps Web Analytics, averaging 5.0 out of 5. We hold the review history from 2018 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 13 reviews
0
0 of 10 reviews
19 days
Free plan available. Free trial available.
October 20, 2015
2018 – 2025
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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