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  1. xpay

  2. Shopify apps

  3. Analytics

  4. Hotjar Install

Hotjar Install

by Dualsided

4.3

(85 reviews)

52/100 · Mixed signalsFrom $0.99/month. Free trial available.
Best suited for stores looking to set up Hotjar analytics tracking on their Shopify storefront.

Hotjar’s visual insights tell you how users behave so you can make the changes that matter. We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd. We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd. more Easy implementation with NO development required. No theme editing. Works on all themes. Always on and tracking within minimal code. Track Enhanced E-commerce events.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Analytics
What it moves
Bottom line

operating cost and staff time

What it costs
From $0.99/mo

2 tiers

How it’s supported
52/100

Mixed signals · from 85 reviews

What it does

Easy implementation with NO development required.

No theme editing. Works on all themes.

Always on and tracking within minimal code.

Track Enhanced E-commerce events.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

BASIC
$0.99/month
You start with

Easily integrate Hotjar. No coding.

Install site-wide or on specific pages.

PRO
$2.99/month
Adds

All the base features

Product & Cart Event Tracking

Customer Identity Tracking

Listed as “From $0.99/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $0.99/month. Free trial available.
BASIC

$0.99/month

Lowest paid plan
Easily integrate Hotjar. No coding.
Install site-wide or on specific pages.
PRO

$2.99/month

All the base features
Product & Cart Event Tracking
Customer Identity Tracking
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

52

/ 100
Mixed signals
medium confidence

Scored on 85 merchant reviews we hold for Hotjar Install, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 85 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2019–2026 · 85 reviews read
Reviews per year
20197 reviews
20202 reviews
20211 reviews
20232 reviews
20243 reviews
202542 reviews
202628 reviews
What merchants say

4.3

85 reviews
5★72%
4★13%
3★2%
2★2%
1★11%
Developer replies
8%
of reviews get an answer
Reviewed at 12m+
3%
had used it a year when they wrote
From 85 reviews read. Typical reviewer had used the app for 13 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 85. Open one to read it in full, with the developer's reply where there is one.

Be careful with this app. Charged me for months without sending emails - and without showing it in shopify. Lost over 500€ - without even using the app. Then they have a no refund policy (you only have that when refunds are skyrocketing and your product is kind of useless). Only way to get in contact is with a ai bot. Save yourself some money and time and don't use this. PS - I didnt use the software for 3 months (and still paid) due to how poorly it works.

Developer repliedHello, Not sure if you have our app confused with another. You only installed our application for the first time 4 months ago, which would be $4 USD total charge, and you have never reached out before. We are happy to provide refunds if there was no app usage. Please let use know, Thanks. Show more

impossible to figure out how to cancel and unsubscribe from payments

Developer repliedHi, like most Shopify apps you just simply uninstall our app to cancel your Shopify subscription of it. If you have any questions, please reach out. Show more

So far so good but just getting it installed on my website

top

Easy to do, 3min installation

L'application est exclusivement en anglais. Ce qui peux rendre complexe l'inscription et la recherche du code.

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

Hotjar Install FAQ

Answered from this app's own listing and its full review record.

Best suited for stores looking to set up Hotjar analytics tracking on their Shopify storefront.

Paid plans start at $0.99/month, and run to $2.99/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Hotjar Install's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Hotjar Install rates 52 out of 100 — mixed signals — read from 85 merchant reviews. The developer has published replies to 7 of 85 reviews. The score reflects what the review record shows, nothing more.

85 merchants have reviewed Hotjar Install, averaging 4.3 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.3 / 5 · 85 reviews


Rating, last 12 months

4.35 from 46 reviews


New reviews, last 12 months

46 (was 24)


Developer replies

7 of 85 reviews


Typical reviewer had used it

13 days


Pricing

From $0.99/month. Free trial available.


On the App Store since

July 20, 2018


Review history held

2019 – 2026

Integrates with
Shopify Admin
Hotjar

Categories
Analytics
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

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