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Kanal: WhatsApp Marketing & AI
Kanal: WhatsApp Marketing & AI
by KANAL SAS
5.0
(124 reviews)
Best suited for stores using API, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $89/mo.
WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports. Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports. more Recover abandoned carts with automated WhatsApp Marketing flows and reminders Send WhatsApp marketing campaigns to targeted segments with approved templates AI agent answers customers and recommends products on WhatsApp in 96+ languages Shared chat inbox with Shopify order context, tags, assignment and quick replies Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $89/mo
free plan available · 3 tiers
50/100
Mixed signals · from 121 reviews
What it does
Recover abandoned carts with automated WhatsApp Marketing flows and reminders
Send WhatsApp marketing campaigns to targeted segments with approved templates
AI agent answers customers and recommends products on WhatsApp in 96+ languages
Shared chat inbox with Shopify order context, tags, assignment and quick replies
Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Pro
$89/month
Personalized WhatsApp number
Order confirmation on WhatsApp
Abandoned cart on WhatsApp
Unlimited campaigns
Unlimited number of contacts
Scale
$149/month
All Pro plan features
AI conversational
Advanced automations on WhatsApp
Shipping update
Personalized support
Green tick assistance
Pricing
Free
$89/month
$149/month
50
/ 100Mixed signals
Scored on 121 merchant reviews we hold for Kanal: WhatsApp Marketing & AI, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2026 · 121 reviews read| 2024 | 4 reviews |
|---|---|
| 2025 | 52 reviews |
| 2026 | 65 reviews |
What merchants say
5.0
0%
of reviews get an answer4%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 124. Open one to read it in full, with the developer's reply where there is one.
Très bonne application, simple à prendre en main et très efficace pour gérer WhatsApp avec Shopify. L’outil permet de gagner beaucoup de temps au quotidien grâce aux automatisations et au suivi client. C’est également une solution très rentable, notamment grâce à la récupération de paniers abandonnés et aux campagnes WhatsApp. Très bon rapport qualité/prix, je recommande sans hésiter !
Je n’ai pas encore eu le temps d’utiliser réellement l’app mais elle est très bien conçue, très claire, et le support est excellent !
Satisfaite des premiers pas avec Kanal et une super équipe très disponible !
Très bonne application avec un super onbaording, c'est un must have pour les marques ecom
Merci beaucoup Erevan pour son aide et accompagnement, toujours super reactif Merci encore !
Excellent application je recommande ! Merci à Laurine Pour son accompagnement
Application vraiment top pour la communication client via WhatsApp. Interface fluide, intuitive et très facile à prendre en main. Les flux automatisés sont particulièrement efficaces pour récupérer les paniers abandonnés et maintenir le lien avec ses clients entre deux achats. Un vrai gain de temps et un impact visible sur les conversions. Je recommande sans hésiter!
L’outil est intuitif, fluide et très efficace au quotidien, notamment pour les campagnes, les relances de paniers abandonnés et la communication avec les clients. Un immense merci à Laurine, notre account manager, qui est tout simplement formidable. Toujours disponible, réactive, à l’écoute et très compétente, elle nous accompagne avec beaucoup de professionnalisme et nous aide réellement à tirer le meilleur de Kanal. Son suivi et ses conseils font une vraie différence.
Kanal: WhatsApp Marketing & AI FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using API, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $89/mo.
There is a free plan, paid plans start at $89/month, and run to $149/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Kanal: WhatsApp Marketing & AI's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Kanal: WhatsApp Marketing & AI rates 50 out of 100 — mixed signals — read from 121 merchant reviews. The developer has published replies to 0 of 121 reviews. The score reflects what the review record shows, nothing more.
124 merchants have reviewed Kanal: WhatsApp Marketing & AI, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 124 reviews
5.00 from 81 reviews
81 (was 40)
0 of 121 reviews
3 months
Free plan available
September 24, 2024
2024 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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