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  5. Kanal: WhatsApp Marketing & AI

Kanal: WhatsApp Marketing & AI

by KANAL SAS

5.0

(124 reviews)

50/100 · Mixed signalsFree plan available
Best suited for stores using API, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $89/mo.

WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports. Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports. more Recover abandoned carts with automated WhatsApp Marketing flows and reminders Send WhatsApp marketing campaigns to targeted segments with approved templates AI agent answers customers and recommends products on WhatsApp in 96+ languages Shared chat inbox with Shopify order context, tags, assignment and quick replies Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $89/mo

free plan available · 3 tiers

How it’s supported
50/100

Mixed signals · from 121 reviews

What it does

Recover abandoned carts with automated WhatsApp Marketing flows and reminders

Send WhatsApp marketing campaigns to targeted segments with approved templates

AI agent answers customers and recommends products on WhatsApp in 96+ languages

Shared chat inbox with Shopify order context, tags, assignment and quick replies

Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Pro
$89/month
You start with

Personalized WhatsApp number

Order confirmation on WhatsApp

Abandoned cart on WhatsApp

Unlimited campaigns

Unlimited number of contacts

Scale
$149/month
Adds

All Pro plan features

AI conversational

Advanced automations on WhatsApp

Shipping update

Personalized support

Green tick assistance

Listed as “Free plan available”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available
Demo

Free

Free
Pro

$89/month

Lowest paid plan
Personalized WhatsApp number
Order confirmation on WhatsApp
Abandoned cart on WhatsApp
Unlimited campaigns
Unlimited number of contacts
Scale

$149/month

All Pro plan features
AI conversational
Advanced automations on WhatsApp
Shipping update
Personalized support
Green tick assistance
Klaviyo integration
Custom segments & lists
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

50

/ 100
Mixed signals
medium confidence

Scored on 121 merchant reviews we hold for Kanal: WhatsApp Marketing & AI, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 121 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 121 reviews read
Reviews per year
20244 reviews
202552 reviews
202665 reviews
What merchants say

5.0

124 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
4%
had used it a year when they wrote
From 121 reviews read. Typical reviewer had used the app for 3 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 124. Open one to read it in full, with the developer's reply where there is one.

Très bonne application, simple à prendre en main et très efficace pour gérer WhatsApp avec Shopify. L’outil permet de gagner beaucoup de temps au quotidien grâce aux automatisations et au suivi client. C’est également une solution très rentable, notamment grâce à la récupération de paniers abandonnés et aux campagnes WhatsApp. Très bon rapport qualité/prix, je recommande sans hésiter !

Je n’ai pas encore eu le temps d’utiliser réellement l’app mais elle est très bien conçue, très claire, et le support est excellent !

Satisfaite des premiers pas avec Kanal et une super équipe très disponible !

Très bonne application avec un super onbaording, c'est un must have pour les marques ecom

Merci beaucoup Erevan pour son aide et accompagnement, toujours super reactif Merci encore !

Excellent application je recommande ! Merci à Laurine Pour son accompagnement

Application vraiment top pour la communication client via WhatsApp. Interface fluide, intuitive et très facile à prendre en main. Les flux automatisés sont particulièrement efficaces pour récupérer les paniers abandonnés et maintenir le lien avec ses clients entre deux achats. Un vrai gain de temps et un impact visible sur les conversions. Je recommande sans hésiter!

L’outil est intuitif, fluide et très efficace au quotidien, notamment pour les campagnes, les relances de paniers abandonnés et la communication avec les clients. Un immense merci à Laurine, notre account manager, qui est tout simplement formidable. Toujours disponible, réactive, à l’écoute et très compétente, elle nous accompagne avec beaucoup de professionnalisme et nous aide réellement à tirer le meilleur de Kanal. Son suivi et ses conseils font une vraie différence.

Kanal: WhatsApp Marketing & AI FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using API, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $89/mo.

There is a free plan, paid plans start at $89/month, and run to $149/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Kanal: WhatsApp Marketing & AI's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Kanal: WhatsApp Marketing & AI rates 50 out of 100 — mixed signals — read from 121 merchant reviews. The developer has published replies to 0 of 121 reviews. The score reflects what the review record shows, nothing more.

124 merchants have reviewed Kanal: WhatsApp Marketing & AI, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 124 reviews


Rating, last 12 months

5.00 from 81 reviews


New reviews, last 12 months

81 (was 40)


Developer replies

0 of 121 reviews


Typical reviewer had used it

3 months


Pricing

Free plan available


On the App Store since

September 24, 2024


Review history held

2024 – 2026

Integrates with
API
Gorgias
Klaviyo
WhatsApp
WhatsApp API
WhatsApp Business

Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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