LiveSession Replays & Heatmaps
by LiveSession Sp.z.o.o
3.1
(11 reviews)
Best suited for stores using Google Analytics, Intercom and LiveChat, which it integrates with and willing to start free and move to $65/mo.
Enhance sales with LiveSession: Insights into customer behavior for success. Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market. Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market. more Session Replay: Detect user frustrations, enhance UX and find bugs. Funnels: Identify checkout drop-offs to enhance conversions and sales. Dashboards: Spot abandoned carts, top channels, and more to know users behavior. Heatmaps: See what interests people most in your store and enhance engagement. Event Tracking: Track store events, orders, and shopping carts.
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $65/mo
free plan available · 4 tiers
39/100
Limited evidence · from 9 reviews
What it does
Session Replay: Detect user frustrations, enhance UX and find bugs.
Funnels: Identify checkout drop-offs to enhance conversions and sales.
Dashboards: Spot abandoned carts, top channels, and more to know users behavior.
Heatmaps: See what interests people most in your store and enhance engagement.
Event Tracking: Track store events, orders, and shopping carts.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
1 000 sessions
Session Replay
Funnels
Clickmaps & Heatmaps
Engagement score
Filters
Basic
$65/month
Everything in Free and:
5 000 sessions
Minimum duration
Resource backuping
Segment notifications
Session sharing
Pro 10k
$99/month
Everything in Basic and:
10 000 sessions
DevTools
Custom events
REST API access
User identification
Pro 25k
$199/month
25 000 sessions
Pricing
Free
$65/month
$99/month
$199/month
39
/ 100Limited evidence
Scored on 9 merchant reviews we hold for LiveSession Replays & Heatmaps, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2025 · 9 reviews read| 2024 | 6 reviews |
|---|---|
| 2025 | 3 reviews |
What merchants say
3.1
78%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 11. Open one to read it in full, with the developer's reply where there is one.
support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies GUYS DO NOT INSTALL THIS APP , they will mess up your shop and enter your data, and you will have thousands of bots from china in your store
The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.
We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!
It's relatively easy to use, not very complicated. And this app also has many functions, which help us make diverse analyses.
Very Nice app for UX!
Best app to replay sessions and a great customer service. thanks!!
Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.
I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points. The UI is very clean and intuitive, it has everything I need. Recommended!
LiveSession Replays & Heatmaps FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Google Analytics, Intercom and LiveChat, which it integrates with and willing to start free and move to $65/mo.
There is a free plan, paid plans start at $65/month, and run to $199/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
LiveSession Replays & Heatmaps's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard LiveSession Replays & Heatmaps rates 39 out of 100 — limited evidence — read from 9 merchant reviews. The developer has published replies to 7 of 9 reviews. The score reflects what the review record shows, nothing more.
11 merchants have reviewed LiveSession Replays & Heatmaps, averaging 3.1 out of 5. We hold the review history from 2024 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
3.1 / 5 · 11 reviews
1
7 of 9 reviews
7 days
Free plan available. Free trial available.
April 5, 2024
2024 – 2025
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of LiveSession Replays & Heatmaps
Same categories, by review volume.
