Nash always defaults to delivery instead of pickup, most of our orders are pickup, so this causes constant issues. Worse, even when we cancel before a driver is assigned, customers are still charged and not being refunded. Unreliable system. Very frustrating for both us and our customers.

NASH has been excellent. Gabrielle and her team have helped out set up and manage our UBER delivery service and our customers have loved it. Integration was simple and the customer's UX is exactly what we were looking for. 10/10 would recommend.

Nash is an incredible app that I highly recommend for any small business. It’s a game-changer that saves both time and money, offering unmatched flexibility. Whether you want to use your own drivers, rely solely on Nash, or combine the two, this app handles it all seamlessly. Deliveries are fast, affordable, and efficient, making it an essential tool for growing businesses. One feature I absolutely love is the customization of the tracking page—it’s such a thoughtful and professional touch. In the life of a small business owner, this app is as essential as having internet access itself. It’s a well-designed, smart solution that deserves five stars. Highly recommend!

Easy to use and dispatch a delivery to a customer with Uber or Roadie. Their support is helpful. I wish they support multi-route trips for Shopify merchants in the future!

Great app! Easy way to get into local delivery. Works easily with Shopify and when we had questions Nash had quick answers. Nash made local delivery just as easy as our standard parcel shipping.

2/2/24 After a productive conversation with Gabriella, I was heard. The issues I had in December were acknowledged, and an apology was made without first placing blame on me or UBER. I am pleased that the accounting department found a way to pay the refund owed to me promptly. While I would not use the platform again, it could benefit those in a different industry. 1/22/24 - The app is crap, and so is their customer service. A driver swapped two deliveries. When I reached out to Nash CS, I was told they could do nothing; I would need to recreate the gifts and request new deliveries, then reach out to UBER for a refund. To make matters worse, they have yet to give me my credit from UBER.

I'm sure it could be a great app, but it doesn't work for stores that have multiple locations. It will pull the inventory from wherever, it doesn't link into the native shopify local delivery settings unfortunately.

We've had great experiences with Nash Delivery. Our customers love getting their orders quickly and without hassle. It's been a fantastic addition to our service!