Pathlight Post Purchase Survey
by App Jar
4.6
(17 reviews)
Best suited for stores wanting to gather post-purchase feedback without building surveys from scratch, works with Klaviyo, Flow, and Google Analytics.
Capture post purchase survey insights to sharpen attribution, improve CX and make smart improvements Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS. Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS. more Launch your first post purchase survey in 5 minutes with a customizable template Target customers by recurrence, tags, products, location, order value, or LTV. Clean, intuitive UI designed for quick setup and easy daily use. Track views, response rate, revenue and AOV for each answer, filter and export. Integrate with your favorite tools and platforms to sync answers and data.
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $19/mo
free plan available · 3 tiers
77/100
Solid · from 17 reviews
What it does
Launch your first post purchase survey in 5 minutes with a customizable template
Target customers by recurrence, tags, products, location, order value, or LTV.
Clean, intuitive UI designed for quick setup and easy daily use.
Track views, response rate, revenue and AOV for each answer, filter and export.
Integrate with your favorite tools and platforms to sync answers and data.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
1 active survey
3 questions per survey
100 answers per month
1 language translation (powered by AI)
target new or returning customers
free templates
Basic
$19/month
5 active surveys
10 questions per survey
1,000 answers per month
5 language translations (powered by AI)
Target new/returning/all, or by tags
More templates to help you get started
Pro
$99/month
Unlimited surveys, questions and answers
Unlimited translations (powered by AI)
Target by location, OV< LTV, products
Access all templates
Integrate with Shopify Flow, GTM & more
Access all question types
Pricing
Free
$19/month
$99/month
77
/ 100Solid
Scored on 17 merchant reviews we hold for Pathlight Post Purchase Survey, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2026–2026 · 17 reviews read| 2026 | 17 reviews |
|---|
What merchants say
4.6
76%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 17. Open one to read it in full, with the developer's reply where there is one.
Easy to set up and use. Amazing customer support!
seems great so far! Love the feedback that I am getting from clients!
I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.
great app and working very well
Great app, and the support was very fast and helpful. I really appreciate it !
I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to many of the common issues. Another highly recommended app from App Jar.
This is the second app I have from this developer and they are absolutely fabulous. They provide so many options and as always, they are so quick to implement new ideas, options or respond to questions. If only all apps were this amazing! I have only just begun using this app and it will take time to use it to its full potential but I am blown away by all the possibilities it offers. Try it out, you won't be disappointed!! PS one of my favorite things about the fantastic person behind this design is that if you have any question at all or are slightly confused about the app, he will create an amazing step by step video showing you exactly what to do. Thank you for all your help!
A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.
Pathlight Post Purchase Survey FAQ
Answered from this app's own listing and its full review record.
Best suited for stores wanting to gather post-purchase feedback without building surveys from scratch, works with Klaviyo, Flow, and Google Analytics.
There is a free plan, paid plans start at $19/month, and run to $99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Pathlight Post Purchase Survey's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Pathlight Post Purchase Survey rates 77 out of 100 — solid — read from 17 merchant reviews. The developer has published replies to 13 of 17 reviews. The score reflects what the review record shows, nothing more.
17 merchants have reviewed Pathlight Post Purchase Survey, averaging 4.6 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 17 reviews
4.59 from 17 reviews
17
13 of 17 reviews
1 months
Free plan available. Free trial available.
November 28, 2025
2026 – 2026
Categories
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