This App has been nothing but a problem. Stopped working on its own. Got it working again. Now I find out it works on desktop and laptop, not on an iPhone. Lost sales. Not sure how many.

Very dishonest developer. BE AWARE. Be careful using this preorder app. We discovered that we’ve been overcharged for more than two years. The current subscription price is listed as $24.95, yet we were consistently billed $39.95 without any clear explanation or notification. When we reached out, the response we received was dismissive and unhelpful. We were told that our subscription “has never changed,” which does not address the discrepancy in pricing. Instead of a proper resolution, we were simply asked to email another contact. This experience raises serious concerns about transparency and billing practices. If you’ve been subscribed for a long time, I strongly recommend reviewing your charges carefully. Very disappointing and untrustworthy. For those who subscribed for a long period of time, please check your plan and they have lam excuse like below "According to our CEO, there was no email to you because your subscription has never changed. Please email our manager". We discovered the price plan when app bugs happened again. If you have large inventories, the preorder mode has to be activated one-by-one. No way to turn on all products at the same time. They adivsed us how to resolve this issue but it never worked out. We don't mind paying $39.95 on a monthly basis. However, when the subscription plan changes, we never get any update or email notification for us to reconsider. When we reached out to the support, Amai just mentioned we are on the legacy plan ??? Strongly not recommend this dishonest preorder app.

PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!

Such an amazing app. Has so many settings that just work. I'm surprised Shopify doesn't have anything built in for Pre-Orders, but this app has helped our customers understand the item they ordered was a pre-order. Their customer service is top-notch too. They've fixed any problems quickly.

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

The button installed but then wouldn't move where I wanted it - Tried to get help and no response - uninstalled. Hoping I now get my money back I paid upfront.