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  1. xpay✦ Commerce

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  5. Updatrr WhatsApp AI Automation

Updatrr WhatsApp AI Automation

by Prizma Commerce

4.9

(28 reviews)

57/100 · Mixed signalsFrom $19.99/month. Free trial available.
Best suited for stores using Breeze Checkout, Flexype and GoKwik Checkout, which it integrates with and from $19/mo.

Recover abandoned carts, confirm COD orders and automate WhatsApp with AI chat and voice agents. Every abandoned cart, unconfirmed order and unanswered chat is lost revenue. Updatrr wins it back — automatically. Recover carts with WhatsApp and AI voice follow-ups, confirm COD orders before dispatch to cut RTO, and send real-time order updates, review requests and repeat-purchase reminders. Manage WhatsApp, Instagram and Messenger in one team inbox with ticketing and round-robin assignment. AI chatbot and voice agents work 24/7 in English, Hindi and Hinglish. Install and go live today. Every abandoned cart, unconfirmed order and unanswered chat is lost revenue. Updatrr wins it back — automatically. Recover carts with WhatsApp and AI voice follow-ups, confirm COD orders before dispatch to cut RTO, and send real-time order updates, review requests and repeat-purchase reminders. Manage WhatsApp, Instagram and Messenger in one team inbox with ticketing and round-robin assignment. AI chatbot and voice agents work 24/7 in English, Hindi and Hinglish. Install and go live today. more Recover abandoned carts with automated WhatsApp reminders and AI voice calls Confirm COD orders on WhatsApp or by AI voice call to cut RTO before dispatch Send order updates, review requests and repeat-purchase reminders on autopilot One inbox for WhatsApp, Instagram & Messenger with ticketing and round robin 24/7 AI chatbot plus broadcast campaigns and in-chat WhatsApp catalog shopping

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $19.99/mo

3 tiers

How it’s supported
57/100

Mixed signals · from 26 reviews

What it does

Recover abandoned carts with automated WhatsApp reminders and AI voice calls

Confirm COD orders on WhatsApp or by AI voice call to cut RTO before dispatch

Send order updates, review requests and repeat-purchase reminders on autopilot

One inbox for WhatsApp, Instagram & Messenger with ticketing and round robin

24/7 AI chatbot plus broadcast campaigns and in-chat WhatsApp catalog shopping

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Growth
$19.99/month
You start with

Abandoned Cart Reminders

COD Confirmation Reminders

Order/Shipment/Payment Updates

Broadcast Campaigns & Scheduling

Use WhatsApp Business App for Support

Brand Number with WhatsApp Business API

Pro
$39.99/month
Adds

All Growth Features +

Abandoned Browse Reminders

No-code Chatbot

WhatsApp Commerce with WhatsApp Catalog

Review, Repeat Purchase Reminders

Carousel Template Marketing

ProAI
$99.99/month
Adds

All Pro Features +

AI Chatbot with smart Human Handover

AI Voice Calling

Updatrr App (iOS & Android)

Team size - 10 Members

Premium Support

Listed as “From $19.99/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $19.99/month. Free trial available.
Growth

$19.99/month

Lowest paid plan
Abandoned Cart Reminders
COD Confirmation Reminders
Order/Shipment/Payment Updates
Broadcast Campaigns & Scheduling
Use WhatsApp Business App for Support
Brand Number with WhatsApp Business API
Customisable Notifications
Assisted Onboarding & Configuration
Pro

$39.99/month

All Growth Features +
Abandoned Browse Reminders
No-code Chatbot
WhatsApp Commerce with WhatsApp Catalog
Review, Repeat Purchase Reminders
Carousel Template Marketing
Conversion Tracking & Smart Retry
Unified Team Inbox - WA, Instagram, FB
ProAI

$99.99/month

All Pro Features +
AI Chatbot with smart Human Handover
AI Voice Calling
Unified Team Inbox - WA, Instagram, FB
Updatrr App (iOS & Android)
Team size - 10 Members
Premium Support
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

57

/ 100
Mixed signals
low confidence

Scored on 26 merchant reviews we hold for Updatrr WhatsApp AI Automation, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 26 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 26 reviews read
Reviews per year
20241 reviews
202516 reviews
20269 reviews
What merchants say

4.9

28 reviews
5★96%
4★0%
3★4%
2★0%
1★0%
Developer replies
4%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 26 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 28. Open one to read it in full, with the developer's reply where there is one.

Fantastic app and the best customer support you can ask for. Value for money app for WhatsApp related automation. Save yourself time and start with it right away.

The app works best for D2C brands . Order notifications as well as campaigns are must have for us . I love the automation feature . Kashish from their support team helped me to set up the app in a hour . And all the queries are solved with in minutes.

I had an issue with the billing, especially with charges continuing after the WhatsApp messaging stopped working. The Updattr team contacted me directly and processed a refund to resolve the issue. I appreciate them taking the initiative and addressing my concern.

Developer repliedWe're really sorry about this experience and we understand the frustration. To clarify gently: app charges on Shopify are handled by Shopify's billing system and continue as long as the app stays installed and subscription is active on the store — we don't have the ability to charge a merchant outside of that. It looks like the subscription remained active even though the app wasn't being used, and we should have caught that and reached out to you. That's on us. We'd like to make it right. Please write to us at support@prizmacommerce.com and we'll review your billing history and process a refund for the unused period wherever we can. We'd also love to understand the issue with confirmation messages not going out — if something was misconfigured, we want to fix it. Sorry again for the trouble. Show more

Updattr has been a great addition to our Shopify store. The app itself is very well built, easy to understand, and integrates smoothly into our workflow. Once we got familiar with the features, it became clear how useful it is for managing updates and improving store operations efficiently. What stood out even more than the product was their support team. We reached out to them during a difficult time for our business, and they were extremely understanding, kind, and supportive. They took the time to listen to our situation and were generous enough to extend our trial so we could continue using the app properly. It’s rare to see teams that genuinely care about their users the way the Updattr team does. Their responsiveness, professionalism, and willingness to help made a big difference for us. Overall, the app is powerful, reliable, and backed by an amazing team. Highly recommended for any Shopify store looking for a solid solution and a team that truly supports their users.

Great service

The app is amazing to use. I do not call every customer and confirm the order. It is highly customizable. The service from the team has been on point. They are also having new features rolling out timely which makes it great product to use.

Best WhatsApp notification and abandoned cart recovery app. Give it a try

The app is extremely user-friendly, fast, and reliable—saving me tons of manual work and helping drive superior customer engagement. A special shoutout to Deep and Kashish from the Updatrr team! Their support throughout my Meta Business verification process was outstanding. They provided clear step-by-step guidance for display name setup and patiently ensured all requirements were fulfilled. Thanks to their help, my WhatsApp Business API was up and running smoothly in no time.

Updatrr WhatsApp AI Automation FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Breeze Checkout, Flexype and GoKwik Checkout, which it integrates with and from $19/mo.

Paid plans start at $19.99/month, and run to $99.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Updatrr WhatsApp AI Automation's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Updatrr WhatsApp AI Automation rates 57 out of 100 — mixed signals — read from 26 merchant reviews. The developer has published replies to 1 of 26 reviews. The score reflects what the review record shows, nothing more.

28 merchants have reviewed Updatrr WhatsApp AI Automation, averaging 4.9 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 28 reviews


Rating, last 12 months

5.00 from 17 reviews


New reviews, last 12 months

17 (was 9)


Developer replies

1 of 26 reviews


Typical reviewer had used it

2 months


Pricing

From $19.99/month. Free trial available.


On the App Store since

December 10, 2024


Review history held

2024 – 2026

Integrates with
Breeze Checkout
Flexype
GoKwik Checkout
Razorpay Checkout
Shiprocket Checkout
Shopflo

Categories
Abandoned cartOrder tracking
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

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